Legal Information

Individuals often call the CDR looking for specific information about the law and/or their rights. Although we cannot give legal advice or counsel, we do let people know where they can find answers to their questions. The following links may help you find the information you need.

General information

Find a Mediator in Missouri - a service of the Association of Missouri Mediators

Landlord-Tenant Law in Missouri , by the MO Attorney General's Office

Consumer Complaints, by the MO Attorney General's Office

Know Your Rights: A Missouri Consumer Guide, by the MO Attorney General's Office

Legal Services of Southern Missouri Public Law Library Online, a one-stop link to a broad range of federal information on consumer issues.

Missouri Bar Public Information Brochures - includes links to over 50 brochures on Probate Law, Family Law, Business Law, Consumer Law, and more

Springfield agencies

Better Business Bureau of Southwest Missouri

Springfield Missouri Attorney General's Office
Phone: 417-895-6567
Springfield State Office Building, 149 Park Central Square, Suite 1017, Springfield, MO 65806

Legal Services of Southern Missouri
Service offering free legal aid and advice to qualified individuals.

State agencies

Attorney General's Consumer Complaints
Hotline for consumer complaints, to dispute a company's service, merchandise, or bill, or to request a landlord/tenant law booklet. You also can check for complaints already on file.

Crime Victims' Compensation Program
Provides financial assistance to violent-crime victims or their dependents.

Department of Health and Senior Services - Adult Abuse and Neglect
Elder Abuse Hotline: 800-392-0210
Investigates reports of abuse, neglect or financial exploitation.

Department of Health and Senior Services - Financial Exploitation Information

Division of Finance
Handles complaints about mortgage bankers, debt collection and harassment, credit bureaus, payday and title loan stores and other lenders.

Department of Insurance, Consumer Affairs
Handles complaints regarding insurance companies and will verify credentials of insurance sales representatives.

Public Service Commission
Manufactured housing hot line: 800-819-3180
Investigates complaints against public utilities and manufactured housing (such as mobile homes) defects.

Office of Chief Disciplinary Counsel
Processes complaints against attorneys in Missouri.

Secretary of State - Investor Protections and Securities
Handles complaints and inquiries about stockbrokers, broker-dealers and investments and provides information on registrations of corporations, fictitious names and benevolent organizations.

Federal agencies

Americans with Disabilities Act Information Line
Provides information on federal guidelines for the disabled.

Federal Trade Commission
Federal consumer protection agency - file complaints, report identity theft, register for the do-not-call list, and more.

Federal Information Center
Provides phone numbers and general information about federal agencies and programs.

Labor Department, Wage & Hour Division
Toll-free: 866-487-9243
Kansas City district: 913-551-5721
St. Louis district: 314-539-2706
Handles wage disputes.