Frequently Asked Questions
If a representative from an agency is doing a security clearance check, how should I handle the request?
- Review the release to ensure it indicates authorization of educational records; a generic release or medical release is not sufficient in order to release information from the student’s educational record.
- Check ID of the person to make sure the release is valid.
- It is recommended that you keep a copy of the release and ID for one year.
Can I disclose non-directory information in an email to the student?
- Yes, if the email is sent directly to the Missouri State student email account.
- No, if the email address is one other than an Missouri State account (e.g. Hotmail, Yahoo, etc); only directory information should be released in this case (unless you have the student’s written consent.)
Is a student’s attendance record in a specific class considered directory information?
No. If a third party asks an instructor about a specific student’s attendance in his/her class, the information should not be released without the student’s written consent.
Can I release information to any third party if the student is deceased?
Deceased students are not covered under FERPA; however, it is the University's policy not to release educational records of deceased students for a period of 25 years after the student's death. We recommend that anyone requesting information on a deceased student be referred to the Office of the Registrar.
Is it a FERPA violation if an instructor or department leaves graded papers/exams in a stack outside of an office for students to pick up?
Yes. Anytime non-directory information such as grades, student ID, GPA, etc. is easily accessible and/or viewable by someone other than the student himself or herself, it is a FERPA violation.
Who do I contact if I have additional questions regarding FERPA?