Student Ombudsman
The Ombudsman supplements, but does not replace, formal procedures. Use of the student ombudsman is voluntary, and is not a required step in any university grievance or other procedure.
Contact the Ombudsman:
Dr. Kris Sutliff
English Department
Pummill Hall 004D
Missouri State University
901 S. National Avenue
Springfield, MO 65897
Office Phone: (417) 836-4804
Email: KrisSutliff@MissouriState.edu
What can the Ombudsman do for you?
- Listen and discuss students’ questions, concerns, and complaints
- Assist students in evaluating and assessing options
- Serve as a referral source
- Informally investigate students’ concerns
- Identify and explain relevant university policies and procedures
- Identify trends, issues and concerns of students consistent with confidentiality outlined below
What can’t the Ombudsman do?
- Impose remedies or sanctions, or to enforce any policy, rule, or procedure
- Participate in any formal investigation or university adjudication. Formal investigations will be conducted by other university offices
- Accept notice on behalf of the University
Confidentiality
The Ombudsman provides a safe and confidential setting for students where they can be candid and forthright. The Ombudsman does not divulge a name of the student, unless it is a health or safety emergency or as otherwise required by law. 