FAQs for Responding to COVID-19

The following questions are frequently asked cover how the university is responding to the COVID-19 pandemic.

Send additional questions to COVID19@MissouriState.edu.

FAQs for everyone

What should I do if I have COVID-19 symptoms?

  • You can find information about symptoms of COVID-19 on the CDC webpage.
  • If you have unexplained COVID-19 symptoms:
    • Stay home or in your residence hall room.
    • Do not go to class, events, work or elsewhere.
    • If it is an emergency, call 9-1-1.
    • If it is not an emergency, but you need to seek medical attention, contact Magers Health and Wellness Center by calling 417-836-4000.
    • If you become ill after Magers is closed, call the Mercy Nurse on Call at 417-820-6055.
    • Complete a reporting form and follow the isolation and quarantine protocols established by the Springfield-Greene County Health Department.
    • If you are an employee, contact your supervisor and follow their instructions (e.g., implement contingency plans for classes, etc.).
    • If you are a student, contact your instructors to make arrangements to keep up with your course work. You can also contact the Student Success InfoLine for resources to help you keep up with your coursework.

What is the difference between isolation and quarantine?

Isolation separates sick people with a contagious disease from people who are not sick. Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.

What should I do if I have been instructed to quarantine or have been in close contact with someone who has COVID-19?

  • Stay home or in your residence hall room.
  • Do not go to class, events, work or elsewhere.
  • If you were within six feet for more than 15 minutes, or had direct physical contact while they were contagious, you should quarantine, complete the reporting form and follow the isolation and quarantine protocols established by the Springfield-Greene County Health Department, otherwise, you should not.
  • If you are uncertain, you should contact the COVID-19 Response Team at COVID19@MissouriState.edu so they can advise you and others on whether and how to quarantine.
  • Contact the COVID-19 Response Team at COVID19@MissouriState.edu. A team member will contact you to give you instructions that align with isolation and quarantine protocols established by the Springfield-Greene County Health Department.
  • If you are an employee, contact your department head or supervisor and follow their instructions (e.g., implement contingency plans for classes, etc.). If necessary, you should work with Human Resources to determine what leave, telework, and other options are available to allow you to remain off campus throughout your isolation or quarantine period.
  • If you are a student, contact your instructors to make arrangements to keep up with your course work. You can also contact the Student Success InfoLine for resources to help you keep up with your coursework.

If I get tested while I am in quarantine, can I stop quarantine and go back to class or work?

No. The purpose of quarantine is to see if the virus develops after having been exposed. It takes up to 14 days for the virus to incubate. A negative test only indicates that it has not developed sufficient load to be detected; however, it may still develop up until the last day of quarantine.

Should I get tested if I am in quarantine?

  • That depends.
  • If you develop any symptoms, you should get in right away to get tested to determine whether you are positive or not.
  • If you have not developed symptoms, it is a personal choice whether to get tested. If you want to get tested, you should wait seven days to give the virus a chance to incubate since it will likely do that within five to seven days after exposure.
  • However, even if it comes back negative, it may still be incubating so you cannot stop quarantine until the full 14 days since the exposure have elapsed.
  • If it comes back positive, you will be required to isolate for at least 10 more days from the date the symptoms first appeared or when the test was taken, whichever occurred first.
  • If you decide to get tested, contact Magers Health and Wellness Center by calling 417-836-4000 during their normal office hours.

FAQs about masking

Are gaiters allowed as face coverings?

  • Yes. However, university policy encourages everyone to follow the CDC and WHO guidance, and gaiters do not meet the standards set forth in that guidance.

Are masks with exhalation ports allowed?

  • No. Individuals are encouraged to follow the CDC and WHO guidance, and masks with exhalation ports do not meet the standards set forth in that guidance.

Are mesh masks allowed?

  • No. Individuals are encouraged to follow the CDC and WHO guidance, and mesh masks do not meet the standards set forth in that guidance.

Are masks with offensive messages or symbols allowed on campus?

  • Yes. Offensive messages and symbols are considered protected speech under the First Amendment. However, a complaint can be filed with the Bias Response Team.