Certified Administrative Professional (CAP) Review Course

Certified Administrative Professional (CAP) Designation

The CAP designation (formerly known as CPS) is recognized as a standard of proficiency in the field and is sponsored by the International Association of Administrative Professionals. The University recognizes the attainment of the Certified Administrative Professional (CAP) rating by any full-time regular employee who is in a nonexempt, classified secretarial/clerical/office support position - Job Family 1 in the University's classification index.  The University offers a review course for employees who are qualified to take the CAP Certification exam.  Please refer to the Employee Handbook, paragraph 6.4.3, Chapter 6.0 Benefitsfor additional information.  

Certified Administrative Professional (CAP) Review Course

The Certified Administrative Professional (CAP) Review Course provides a review of the topics that are tested on the CAP Exam. The review course does not provide in-depth instruction on each topic so individual study and previous academic knowledge is required for exam preparation.  Participants will receive a class binder with all their handouts and an interactive CD-Rom program with study materials and self-tests to use in preparation for the CAP Exam.   The CAP Orientation session will be facilitated by HR Employee Development & Performance and will answer questions and assist with the exam application process.There are a total of 8 units that will be covered during the 3 day CAP Review Course:

  • Financial Functions
  • Human Resources
  • Communications
  • Organization & Planning
  • Information Distribution
  • Records Management
  • Physical & Information
  • Document Production

Class Dates for the Spring 2014 Certified Administrative Professional (CAP) Review Course:

Exam Topic CoveredDateTimeLocation
CAP Orientation Wednesday, January 15, 2014 8:30am - 9:30am CARR 110
Session 1 Wednesday, February 5, 2014 9:00am - 4:00pm PCTR 1046
Session 2 Wednesday, March 5, 2014 9:00am - 4:00pm PCTR 1046
Session 3 Wednesday, April 9, 2014 9:00am - 4:00pm PCTR 1046
CAP Exam Saturday, May 3, 2014 8:15 AM - 12:45 PM PCTR 1046


Please register online through My Learning Connection for the CAP Orientation and Review Course.

IAAP Application/Examination Requirements

Please check the International Association of Administrative Professionals (IAAP) website for their qualifications to apply for the exam and for more information on qualifications and to print a copy of the application form. Interested individuals will need to complete an application form and submit it directly to IAAP for acceptance. The application forms need to be postmarked by February 15, 2014 for May test date. There are some minimum requirements for time in positions and education.

Employees are responsible for prepaying the Application Processing and Examination Fee and requesting reimbursement for the fees by the University. If you have any other questions, please contact Hr Employee Development and Performance at X64592 or hrtraining@missouristate.edu.



All CAP holders are required to recertify. This is based on the date of your initial rating, or when you last recertified. Passing the Organizational Management exam does not change your recertification date, as this is a specialty exam and not a certification.

These changes do not impact your recertification deadline. Those who previously held a CPS rating will need to recertify five years after they either attained their rating or last recertified. Those who had both the CPS and CAP rating will be expected to recertify five years after they attained or recertified their CAP.If you have additional questions about recertification, please refer to the Recertification Application.