Certified Administrative Professional (CAP) Review Course

Certified Administrative Professional (CAP) designation

The CAP designation (formerly known as CPS) is recognized as a standard of proficiency in the field and is sponsored by the International Association of Administrative Professionals. The University recognizes the attainment of the Certified Administrative Professional (CAP) rating by any full-time regular employee who is in a nonexempt, classified secretarial/clerical/office support position - Job Family 1 in the University's classification index. The University offers a review course for employees who are qualified to take the CAP Certification exam. Please refer to the Employee Handbook, paragraph 6.4.3, Chapter 6.0 Benefits for additional information.

Certified Administrative Professional (CAP) review course

The Certified Administrative Professional (CAP) Review Course provides a review of the topics that are tested on the CAP Exam. The review course does not provide in-depth instruction on each topic so individual study and previous academic knowledge is required for exam preparation. Participants will receive a class binder with all their handouts and an interactive CD-Rom program with study materials and self-tests to use in preparation for the CAP Exam. The CAP Orientation session will be facilitated by HR Employee Development & Performance and will answer questions and assist with the exam application process. There are a total of 8 units that will be covered during the 3 day CAP Review Course:

  • Financial Functions
  • Human Resources
  • Communications
  • Organization & Planning
  • Information Distribution
  • Records Management
  • Physical & Information
  • Document Production

Class dates for the Spring 2016 Certified Administrative Professional (CAP) review course

The IAAP CAP certification exam is administered through computer-based testing. Candidates will apply for the exam through IAAP and then schedule a testing time through Pearson Vue. The University will continue to provide an instructor led review course for employees. We are in the process of updating our program to include the new changes.

Additional information and details about the CAP Review Course, application process, and testing will be presented at the CAP Orientation. If you are interested in applying for your CAP Certification and participating in the CAP Review Course, please register online in My Learning Connection and search under the "Professional Development -Job Skills" to locate the class. (Tentative schedule - not open for registration - please check back)

Exam Topic CoveredDateTimeLocation
CAP Orientation May 25, 2016 8:30am - 9:30am CARR 110
Session 1 June 17, 2016 9:00am - 4:00pm PCTR 1046
Session 2 July 15, 2016 9:00am - 4:00pm PCTR 1046
Session 3 August 26, 2016 9:00am - 4:00pm PCTR 1046
Application Deadline June 1, 2016 NA NA
CAP Exam Test Window Sept 6 -10, 2016 Online Pearson Vue

IAAP application/examination requirements

Please check the International Association of Administrative Professionals (IAAP) website for their qualifications to apply for the exam and for more information on qualifications and to print a copy of the application form. Interested individuals will need to complete an application form and submit it directly to IAAP for acceptance. There are some minimum requirements for time in positions and education.

Employees are responsible for prepaying the Application Processing and Examination Fee and requesting reimbursement for the fees by the University. If you have any other questions, please contact HR Employee Development and Performance at X64592 or hrtraining@missouristate.edu.


All CAP holders are required to recertify. This is based on the date of your initial rating, or when you last recertified. Passing the Organizational Management exam does not change your recertification date, as this is a specialty exam and not a certification.

These changes do not impact your recertification deadline. Those who previously held a CPS rating will need to recertify five years after they either attained their rating or last recertified. Those who had both the CPS and CAP rating will be expected to recertify five years after they attained or recertified their CAP. If you have additional questions about recertification, please refer to the Recertification Application.