Certified Administrative Professional (CAP) Review Course

Certified Administrative Professional (CAP) Designation

The CAP designation (formerly known as CPS) is recognized as a standard of proficiency in the field and is sponsored by the International Association of Administrative Professionals. The University recognizes the attainment of the Certified Administrative Professional (CAP) rating by any full-time regular employee who is in a nonexempt, classified secretarial/clerical/office support position - Job Family 1 in the University's classification index.  The University offers a review course for employees who are qualified to take the CAP Certification exam.  Please refer to the Employee Handbook, paragraph 7.4.3, Chapter 7.0 Fringe Benefits for additional information.  

Certified Administrative Professional (CAP) Review Course

The Certified Administrative Professional (CAP) Review Course provides a review of the topics that are tested on the CAP Exam. The review course does not provide in-depth instruction on each topic so individual study and previous academic knowledge is required for exam preparation. Topics covered during the review process are Office Administration, Office Systems/Technology, and Management.

The structure of the course incorporates a self-study component with the assistance of an interactive CD-Rom program and in-class review sessions,  along with a course Orientation to inform participants of exam requirements and about the use of the CD-ROM materials. Colleen Neill will be facilitating the review sessions for each major test portion.

• The CAP Orientation session will be facilitated by HR Employee Development & Performance and will answer questions and assist with the exam application process. 
• The Review session on Wednesday, April 24, 2013 is optional and has been scheduled for participants to address additional questions prior to the exam.  Questions should be submitted to the instructor by April 15 and on April 16 it will be determined if the Review session will be held.

Dates for the Spring 2013 Certified Administrative Professional (CAP) Review Course are below.

IAAP Application/Examination Requirements

Please check the International Association of Administrative Professionals (IAAP) website for their qualifications to apply for the exam and for more information on qualifications and to print a copy of the application form. Interested individuals will need to complete an application form and submit it directly to IAAP for acceptance. The application forms need to be postmarked by February 15, 2013 for May test date. There are some minimum requirements for time in positions and education.

Employees are responsible for prepaying the Application Processing and Examination Fee and requesting reimbursement for the fees by the University. If you have any other questions, please contact Stacey Trewatha-Bach at ext: 65779 or Paula Wilhelm at est: 64592 or hrtraining@missouristate.edu.

Changes to the IAAP Certification Program (Effective November 2011).  The following message was sent from the IAAP Certification Department in November 2011

One Rating

As of November 2011, IAAP has moved from a two rating system to a one rating system, with areas of specialty. The one rating is the Certified Administrative Professional, or CAP.  Also offered are specialties, starting with Organizational Management, which will be followed by others in the future.

All active CPS ratings will be changed to CAP, and all active CAP ratings will be changed to CAP with the Organizational Management specialty, CAP-OM. You don't need to do anything to your IAAP record; IAAP will be making the changes automatically.

Active ratings include individuals who have recertified as required every five years. In the case of CPS holders who certified prior to January 1988, your rating is considered active and will be changed. Your certification status has nothing to do with your status as an active member of IAAP.

For candidates who tested in November 2011, any appropriate changes to your records will be made automatically after exam results are available in December.

Recertification

All CAP holders are required to recertify. This is based on the date of your initial rating, or when you last recertified. Passing the Organizational Management exam does not change your recertification date, as this is a specialty exam and not a certification.

These changes do not impact your recertification deadline. Those who previously held a CPS rating will need to recertify five years after they either attained their rating or last recertified. Those who had both the CPS and CAP rating will be expected to recertify five years after they attained or recertified their CAP.If you have additional questions about recertification, please refer to the Recertification Application.

Replacement Certificates/Plaques

Replacement certificates are available, if you choose to purchase one. The cost is $15 per certificate. CAP plaques are also available. The cost is $40 if mailed to a US address, or $45 if mailed to a Canadian address. For those living outside the U.S. and Canada, add an additional $25 for air mail, or an additional $80 for courier service.

To order a replacement certificate or plaque if you are within the U.S. or Canada, please complete and submit this form with payment. For those outside the U.S. or Canada, please complete and submit this form with payment. Please allow 4-6 weeks for processing for replacement certificates, and 6-8 weeks for plaques. If you already have a CAP certificate or plaque, you do not need to order a new one.If you have questions about the change to your personal certification record, you can contact us at certification@iaap-hq.org.