Missouri State University

1688 China Programs Specialist-COBA

POSITION IDENTIFICATION

TITLE China Programs Specialist-COBA

CLASSIFICATION NUMBER 1688

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Associate Dean, College of Business Administration

MAJOR ADMINISTRATOR Dean, College of Business Administration

GENERAL FUNCTION

The China Programs Specialist-COBA works under the supervision of the Associate Dean of the College of Business Administration (COBA) and assists in the development and marketing of international programs with China.  The China Programs Specialist-COBA facilitates and enhances University partnerships with China EMBA program sponsors by assessing stakeholder needs and developing concomitant materials.  The China Programs Specialist-COBA supports the existing partnership with Liaoning University in Dalian, China by providing research and programmatic support for the approximately 1,000 Chinese students enrolled in the joint LNU-MSU program.   The China Programs Specialist-COBA works closely with the Office of China Programs in fostering the growth of all China Programs at the University.  Continuation of this position is dependent on sufficient revenue being generated by the EMBA Program. 

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Masters of Business Administration (MBA) with a relevant concentration or a related graduate business degree is required.

Experience:  At least one year of experience working in a University setting is required. 

Skills:  Verbal and written fluency in both English and Mandarin Chinese is required; effective oral and written communication skills are required. Knowledge of both U.S. and Chinese cultures and higher education systems is required.  Demonstrated skill using Microsoft Office applications is required.  A record of inclusive conduct and evidence of multicultural skills in the workplace is required.

ESSENTIAL DUTIES AND RESPONSIBLITIES

1. Researches competitor programs in the United States and China, including costs and curriculum, admission requirements, and services offered.

2. Conducts market analyses and develops program expansion plans.

3. Designs marketing materials and creates resources to support faculty and student participation in the China EMBA and joint MSU-LNU programs.

4. Assesses student preferences and needs by conducting focus groups, designing and administering questionnaires, and analyzing data.

5. Uses Microsoft Excel and other Microsoft Office tools (PowerPoint, Publisher, Access, Project, Visio) in completing day-to-day responsibilities.

6. Monitors retention rates for students enrolled in China programs and develops and implements strategies for improvement.

7. Conducts economic impact analysis of the program and potential program changes.

8. Measures student, faculty, and sponsor satisfaction related to the China EMBA and joint MSU-LNU programs.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, and attending professional development courses.

11. Contributes to the overall success of the College of Business Administration by performing all other duties as assigned.

SUPERVISION

The China Programs Specialist-COBA is supervised by Associate Dean, College of Business Administration.

OFFICE OF HUMAN RESOURCES

REVISED JUNE 2012

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.