Missouri State University

1832 Executive Director, English Language Institute

POSITION IDENTIFICATION

TITLE 1832 Executive Director, English Language Institute

CLASSIFICATION NUMBER 1832

GRADE 47

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Associate Vice President for International Programs

MAJOR ADMINISTRATOR Vice President for Research and Economic Development and International Programs

GENERAL FUNCTION

The Executive Director ELI leads and manages the English Language Institute (ELI).  The Executive Director ELI oversees ELI faculty in curriculum development, assessment, and student services of the ELI.  The Executive Director, ELI exercises fiscal responsibility over the ELI budget, recommends program fees and monitoring revenues and expenditures for the ELI, including individual programs.  The Executive Director, ELI supervises the application and admission process and ensures compliance with U.S. immigration regulations. The Executive Director, ELI oversees marketing and promotion for all ELI programs and recruitment efforts in support of the University’s goals for international enrollments to establish a diverse and culturally competent community.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree is required.

Experience: Five years of administrative experience in international education programs in higher education is required; a demonstrated record of responsible leadership in management positions is required.

Skills: Knowledge of recruitment and admission procedures and policies regarding international students is required; familiarity with Department of Homeland Security (DHS) policies and procedures is required. Management skills in the selection and supervision of employees and budgeting are required. Computer literacy is required, including a working knowledge of Microsoft Office and the use of the internet. Strong writing and editing skills are required; knowledge of marketing is required. Problem solving skills are required.  Strong presentation and communication skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the job occasionally requires evening and weekend work. Occasional overseas travel is required. U.S. citizenship or legal permanent resident status is required in order to have the ability to access the SEVIS database.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides leadership, management and support for the ELI by developing a competent, effective staff of administrative, professional, student, and clerical support personnel.

2. In coordination with the Associate Vice President, International Programs, coordinates recruitment efforts, including but not limited to, participation in educational fairs, virtual recruiting fairs, foreign high school and university visits, foreign embassy visits, and EducationUSA and Fulbright Center visits, develops institutional partnerships and sponsored student programs, and employs web and social media, marketing materials, commercial venues, and personal correspondence to communicate with potential students.

3. Establishes and monitors budgets for multiple ELI programs and recruitment, sets financial goals and outcomes for these programs, proposes tuition and fee changes as needed, and serves as budgetary approver for the ELI.

4. Works with the directors of International Programs, University General Counsel, and other entities to oversee the development of policies and guidelines and to ensure that ethical practices are maintained in the ELI.

5. Ensures that ELI curriculum and related assessment are appropriate for optimum academic preparation for students matriculating to the University.

6. Oversees development of special courses through the ELI to assist international students and scholars in acquiring or improving English skills for academic purposes and oversees the development of various customized programs through the ELI for foreign national students and educators.

7. Ensures that the ELI continues to meet standards and reporting requirements to retain accreditation through the Commission on English Language Program Accreditation (CEA).

8. Ensures that ELI applications and admissions are processed promptly and accurately by overseeing the ELI admissions and assuring compliance with guidelines of the University and NAFSA (National Association for Foreign Student Advisement): Association of International Educators.

9. Serves as a Designated School Official (DSO) for SEVIS preparation of I-20s and recordkeeping and communicates with U.S. Consulates to assist students in obtaining visas.

10. Assists in providing optimum services to ELI students and sponsored students by coordinating with appropriate University offices, administrators, and personnel to assure a smooth transition to living in the U.S.

11. Helps to ensure the quality of ELI services by providing leadership and supervision of personnel, encouraging participation in professional development opportunities for personnel, and ensuring the provision of quality services and programming.

12. Promotes a positive image of the University through participation in community and professional organizations, representing the University at professional meetings and on community committees, and establishing and maintaining credible relations with the campus, community, and professional organizations.

13. Serves on designated University committees and taskforces as requested.

14. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

15. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as requested by the Associate Vice President for International Programs.

16. Contributes to the overall success of International Programs by performing all other duties as assigned.

SUPERVISION

The Executive Director, ELI reports to the Associate Vice President of International Programs and supervises instructional staff, professional staff, clerical and support staff, graduate assistants, and student employees.

OFFICE OF HUMAN RESOURCES

REVISED MARCH 2014

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 5 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.

Factor 2: Supervisory Responsibility

Level 5 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 4 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.

Factor 5: Managerial Responsibility

Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.