Missouri State University

8027 Custodial Equipment Repair and Special Projects Foreman

POSITION IDENTIFICATION

TITLE Custodial Equipment Repair and Special Projects Foreman

CLASSIFICATION NUMBER 8027

GRADE 25

IMMEDIATE SUPERVISOR Custodial Services Coordinator

MAJOR ADMINISTRATOR Assistant Director of Residence Life, Facilities and Operations

GENERAL FUNCTION

The Custodial Equipment Repair and Special Projects Foreman repairs custodial equipment, such as floor scrubbers, high and low speed buffers, carpet extractors, wet-vacs, vacuums, etc., assembles and distributes new equipment, and evaluates and recommends the purchase of new custodial equipment. The Custodial Equipment Repair and Special Projects Foreman supervises weekend custodial operations. The Custodial Equipment Repair and Special Projects Foreman delivers custodial supplies to buildings, picks up and stores items delivered to Shipping and Receiving, orders light bulbs and lamps, checks out and collects departmental keys to custodians, and assists with custodial staff training. The Custodial Equipment Repair and Special Projects Foreman performs annual inventories of custodial supplies and equipment and assists with moving and set-up of furniture, equipment, and supplies as needed. The work performed by Custodial Equipment Repair and Special Projects Foreman includes the removal of snow and/or ice from exterior entrances, walkways and sidewalks and the performance of all Custodial Foreman and Custodian I tasks, as needed. The Custodial Equipment Repair and Special Projects Foreman may assume the duties of the immediate supervisor in his/her absence, as assigned.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A high school diploma or the equivalent is required.

Experience: At least three years of experience in custodial services which includes knowledge of cleaning procedures and supplies and experience with equipment assembly and repair is required. Supervisory experience is required.

Skills: Must be able to read English language sufficiently to understand written work orders and instructions as well as equipment assembly manuals, wring diagrams, and directions for the proper mixture, use, and disposal/storage of cleaners, solvents, chemicals, and similar products used in custodial services. Must be able to instruct other custodial personnel in proper cleaning procedures and the use of custodial supplies and equipment.

Effort: Maximum physical exertion is required on a daily basis in this job. Requires the ability to lift and carry custodial supplies, furniture, and equipment without assistance weighing up to 100 pounds on a frequent basis; must be able to lift and move objects weighing up to 500 pounds with the help of others or with mechanical assistance. Prolonged walking or standing and frequent bending, stooping, and reaching is required on a daily basis. Requires a full range of physical motion in order to operate manual and electrically-powered cleaning equipment and machines to include dollies, pallet jacks, hand trucks, platform trucks, floor scrubbers, high and low speed buffers, carpet extractors, vacuums, and fork lifts. Requires the ability to access facilities and areas that may only be accessible by climbing ladders or stairs, bending, reaching on top of partitions, cabinets, bookcases and ledges, moving furniture, supplies, equipment, or office machines by using stairs or in confined spaces. Must be able to move throughout assigned areas, as work is performed indoors and out-of-doors.

Other: Scope of the job requires exposure to and use of chemical compounds for cleaning which may be hazardous and/or cause injury if specific instructions regarding their mixture, application and use are not properly followed. Must possess a valid Missouri driver’s license.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Helps to assure that custodial equipment is available, maintained, and functioning effectively by assembling and distributing new custodial equipment, providing preventive maintenance and repairs for custodial equipment, and evaluating and recommending the purchase of new custodial equipment.

2. Assures continuity of custodial coverage by supervising weekend and holiday custodial crews, using both verbal and written instructions in compliance with the guidelines provided by the immediate supervisor and using independent judgment in instances not covered by the guidelines, scheduling work activities and adjusting workloads to compensate for scheduled and unscheduled absences, changing priorities, and special custodial projects, inspecting the work of custodial personnel and directing corrective measures to be taken when necessary to meet those guidelines, advising custodial personnel of the University's rules and policies on employee conduct, issuing verbal warnings and written reprimands for violations, and recommending progressive disciplinary action to the immediate supervisor as appropriate.

3. Supports the department by providing support services, such as, delivering custodial supplies to buildings, picking up and storing items delivered to Shipping and Receiving, ordering light bulbs and lamps, checking out and collecting departmental keys to custodians, assisting with custodial staff training, performing annual inventories of custodial supplies and equipment, and assisting with moving and set-up of furniture, equipment, and supplies as needed.

4. Provides leadership to small groups of custodians by leading or directing custodial activities during scheduled work periods (including weekends and overtime periods), or when the custodial work force is split into work crews, or when performing special/detail cleaning projects, such as summer clean-up, shampooing upholstery, extracting carpets, power spraying porches, cleaning vents or wall coverings.

5. Assists with the development of an effective team of custodial personnel by instructing employees in the proper methods and use of cleaning materials and equipment and providing corrective guidance and assistance when necessary to meet established performance standards.

6. Provides continuity of custodial services during personnel absences or under emergency conditions by performing custodial duties to cover areas without custodial support or directly related to the emergency conditions or as the situation dictates.

7. Assists with the annual property inventory by physically counting (by property number) various custodial equipment assigned to the department such as floor buffers and waxers, vacuum cleaners, and wet/dry vacuums.

8. Assists the supervisor in ensuring that specified contract cleaning services are completed as contracted by performing sight inspections of areas designed by the supervisor and advising the supervisor when shortcomings or other deficiencies are noted.

9. Performs regular, scheduled, and directed floor and stairs maintenance by using manual tools and equipment or operating powered floor machines to sweep, vacuum, and mop floors and stairs, and strip and wax floors according to prescribed guidelines or specific directions.

10. Cleans building furnishings (which may require limited moving of those furnishings) within assigned area by dusting, washing, and/or polishing office furniture and equipment such as desks, chairs, tables, word processing cabinets, bookcases, file cabinets, end tables, lamps, handrails, heat and air conditioning registers, trophy cases, ash stands, and similar fixtures.

11. Ensures that lavatories and restrooms are clean and sanitary by following prescribed procedures for sweeping, washing and/or scrubbing the restrooms, using specific chemicals for foaming and/or disinfecting facilities, restocking all appropriate paper products, refilling soap dispensers, replacing sanitary disposal liners, and removing all trash and waste products from lavatories and restrooms.

12. Cleans classroom furniture and equipment (if classrooms are part of assigned area) by dry dusting blackboards and erasers and/or washing whiteboards, re-aligning classroom desks and/or tables and chairs, dust-mopping and damp-mopping hard surface floors or vacuuming carpeted floors, and collecting and removing all trash and waste products from the classrooms.

13. Cleans interior walls by removing adhesive tape, thumb tacks, paper pins, staples, and similar items, and washing and scrubbing (if necessary) the walls with prescribed wall cleaners to remove stains and graffiti.

14. Washes all interior glass, including windows, mirrors, and door glass by using glass cleaners and squeegees and paper wipes according to prescribed guidelines or specific directions for use of the cleaners.

15. Removes all trash from assigned areas by collecting trash from various trash containers and receptacles, transporting the trash to designated outside trash dumpsters, and emptying the trash into the dumpsters.

16. Removes all recyclable materials from assigned areas by collecting the recyclable materials from the various labeled containers, transporting the recyclable materials to designated outside recycling dumpsters, and emptying the recyclable materials into the dumpster, ensuring that the dumpster is locked when after dumping.

17. Uses cleaning chemicals properly and safely by wearing prescribed protective clothing, masks, and/or rubber gloves and boots, following either written or verbal directions for mixing chemical compounds according to specifications, applying the cleaning chemicals properly on surfaces or items designated for their use, and disposing of residual chemical products as directed or storing and labeling them for future use.

18. Unloads delivery trucks or picks up cleaning supplies from the custodial storeroom and distributes those items for immediate or future use by manually lifting the cleaning supplies and carrying and/or transporting them using a two-wheel hand truck to the designated storage facility or work area.

19. Prepares classrooms, meeting rooms, auditoriums, arenas and outdoor locations for special events and activities by moving existing furniture and tarping floors (if necessary), and setting up (erecting) equipment, tables, chairs, portable steps, stages, podiums, curtains, sound shells, and other specifically requested items following set-up plans, diagrams, or verbal instructions.

20. Assists in preventing accidents resulting from snow or ice covered walkways by shoveling or sweeping snow or ice from sidewalks and entrances, and spreading salt, sand or chemicals within the assigned area.

21. Responds to emergency situations that may cause property damage, personal injury or both such as water leaks, flooding, overflowing restroom fixtures, accidents resulting in the appearance of bodily fluids (blood, vomitus waste, urine), broken window and door glass, by following the procedures prescribed for handling each emergency situation within the capability to respond.

22. Performs a measure of building and facilities security by checking assigned areas, building and facilities for safety and security, locking designated office and work areas, and notifying proper authorities when security of the assigned building or facilities is in jeopardy.

23. Reports damage to buildings, facilities, furnishings and equipment, as well as emergency conditions beyond the capability to handle by contacting either the immediate supervisor or (if not available) the Office of Public Safety immediately upon discovery, and describing the specific conditions.

24. Contributes to the overall success of the assigned department by performing other essential duties and responsibilities as assigned.

SUPERVISION

The Custodial Equipment Repair and Special Projects Foreman is supervised by the Custodial Services Coordinator, directly supervises Custodians working on weekends and may supervise employees for short-term, defined periods while working on special projects.

OFFICE OF HUMAN RESOURCES  MAY 2006

JOB FAMILY 2

Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 3 - 550 Points: General mechanical or technical aptitude and specific knowledge and experience in a skill, craft, or trade. The ability to perform standard procedures, operations, and/or operate specific equipment, that is required through at least two years of experience and previous training is required.

Factor 3: Managerial Responsibility

Level 3 - 150 Points: Some supervision and training of student and part-time workers may be required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day. Characteristic of this level would be employees who direct student workers, or work team leaders who act as working supervisors. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.

Factor 4: Guidelines

Level 3 - 90 Points: Procedures and standards exist, but considerable latitude in applying procedures and selecting a sequence of activities must be exercised. The employee uses judgment in interpreting and adapting guidelines such as agency policies, regulations, precedents, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.

Factor 5: Contacts

Level 4 - 175 Points: The purpose is to coordinate activities involving employees, students, and/or the general public. At this level, contacts involve considerable interpersonal skill involving cooperation and coordination and may involve the organization of activities of programs requiring working relationships among several parties. While contacts may require some level of persuasion, potential for conflicts and disputes are relatively minor.

Factor 6: Work Environment

Level 3 - 70 Points: The work area involves moderate discomfort and/or risk such as operating heavy machinery or dangerous equipment, or frequent exposure to hazardous materials. Alternatively, the work area may be subject to environmental discomfort such as poor ventilation. Loud noises, and/or extremes of heat or cold. The work often requires wearing protective gear that may be uncomfortable. The nature of the work environment may produce moderate levels of stress.

Factor 7: Physical Demands

Level 5 - 200 Points: Work requires maximum exertion on a daily basis. Prolonged and frequent walking, standing, bending, stooping, reaching, climbing, crawling, and/or heavy lifting represent normal work day activities. The job requires frequent lifting of objects weighing up to 75 pounds without assistance, and periodic lifting of heavier objects with or without assistance.

Factor 8: Responsibility for Facilities and Resources

Level 3 - 70 Points: At this level would be jobs in which the incumbent has considerable ongoing responsibility for building security and public safety.

Factor 9: Complexity

Level 2 - 250 Points: The work consists of tasks that involve related steps, processes, or methods. Decisions regarding what needs to be done involve choices requiring the employee to recognize the differences among a few easily recognizable situations. Decisions at this level are based on knowledge of the procedural requirements of the work coupled with the awareness of the specific functions and assignments of the department.