TITLE Custodian I
CLASSIFICATION NUMBER 8020
IMMEDIATE SUPERVISOR Custodial Supervisor
MAJOR ADMINISTRATOR Administrator varies
The Custodian I performs semi-skilled custodial services for University facilities following established procedures and guidelines in the maintenance of buildings, classrooms, offices, lavatories and restrooms, and associated areas, their furnishings and equipment using manual tools and electrically-powered machines. The Custodian I also moves furniture and equipment for cleaning or for special events which may require carrying and erecting tables, chairs, stages, podiums, sound shells, and similar items indoors and out-of-doors. The work performed by Custodian I includes the removal of snow and/or ice from exterior entrances, walkways and sidewalks.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: Completion of the 10th grade is required. However, significant custodial experience beyond that required for the position may be substituted for the required formal education. A high school diploma or the equivalent is preferred.
Experience: At least one year of experience in custodial services, which includes knowledge of cleaning procedures, equipment and supplies, is required.
Skills: Must be able to read English language sufficiently to understand written work orders and instructions as well as directions for the proper mixture, use, and disposal/storage of cleaners, solvents, chemicals, and similar products used in custodial services. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
License: A valid Missouri driver’s license is preferred.
Effort: Requires the ability to lift and carry custodial supplies and equipment weighing up to 75 pounds on a frequent basis and up to 100 pounds on an occasional basis, prolonged walking or standing and frequent bending, stooping, and reaching on a daily basis. Requires a full range of physical motion in order to operate manual and electrically-powered cleaning equipment and machines to include snow shovels. Requires the ability to access facilities and areas that may only be accessible by climbing ladders or stairs, bending, reaching on top of partitions, cabinets, bookcases and ledges, moving furniture, supplies, equipment, or office machines. Must be able to move throughout assigned areas, as work is performed indoors and out-of-doors. Some positions in this job classification (job title) are designated as essential employees who must report to work as scheduled when University offices are closed due to severe weather; the supervisor will communicate whether the particular position is considered essential and under what situations.
Other: Positions associated with this position classification may be located in facilities requiring the position to be designated “sensitive” as defined by University policy. Positions associated with this position classification may include job duties, responsibilities, or activities that are subject to export control regulations. The scope of the job requires exposure to and use of chemical compounds for cleaning which may be hazardous and/or cause injury if specific instructions regarding their mixture, application and use are not properly followed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Performs regular, scheduled, and directed floor and stairs maintenance by using manual tools and equipment or operating powered floor machines to sweep, vacuum, and mop floors and stairs, and strip and wax floors according to prescribed guidelines or specific directions.
2. Performs regular, scheduled, and directed carpet and upholstery maintenance by using manual tools and equipment or operating powered carpet extractors, shampooers, vacuums, back pack vacuums, and using upholstery tools according to prescribed guidelines or specific directions.
3. Cleans building furnishings (which may require limited moving of those furnishings) within assigned area by dusting, washing, and/or polishing office furniture and equipment such as desks, chairs, tables, word processing cabinets, bookcases, file cabinets, end tables, lamps, handrails, heat and air conditioning registers, trophy cases, ash stands, and similar fixtures.
4. Ensures that lavatories, restrooms, showers, and locker rooms are clean and sanitary by following prescribed procedures for sweeping, washing and/or scrubbing the restrooms, using specific chemicals for foaming and/or disinfecting facilities, restocking all appropriate paper products, refilling soap dispensers, replacing sanitary disposal liners, and removing all trash and waste products from lavatories and restrooms.
5. Cleans classroom or meeting room furniture and equipment (if classrooms or meeting rooms are part of assigned area) by dry dusting blackboards and erasers and/or washing whiteboards, re-aligning classroom desks and/or tables and chairs, dust-mopping and damp-mopping hard surface floors or vacuuming carpeted floors, and collecting and removing all trash and waste products from the classrooms.
6. Cleans interior walls by removing adhesive tape, thumb tacks, paper pins, staples, and similar items, and washing and scrubbing (if necessary) the walls with prescribed wall cleaners to remove stains and graffiti.
7. Washes all interior and lower level exterior glass, including windows, mirrors, and door glass by using pressure washers, foaming equipment, extension poles, ladders, glass cleaners, squeegees, and/or paper wipes according to prescribed guidelines or specific directions for use of the cleaners.
8. Removes all trash from assigned areas by collecting trash from various trash containers and receptacles, transporting the trash to designated outside trash dumpsters, and emptying the trash into the dumpsters.
9. Removes all recyclable materials from assigned areas by collecting the recyclable materials from the various labeled containers, transporting the recyclable materials to designated outside recycling dumpsters, and emptying the recyclable materials into the dumpster, ensuring that the dumpster is locked when after dumping.
10. Uses cleaning chemicals properly and safely by wearing prescribed protective clothing, masks, and/or rubber gloves and boots, following either written or verbal directions for mixing chemical compounds according to specifications, applying the cleaning chemicals properly on surfaces or items designated for their use, and disposing of residual chemical products as directed or storing and labeling them for future use.
11. Unloads delivery trucks or picks up cleaning supplies from the custodial storeroom or from commercial vendors for immediate or future use by manually lifting the cleaning supplies and carrying and/or transporting them using a two-wheel hand truck (or vehicle) to the designated storage facility.
12. Prepares classrooms, meeting rooms, auditoriums, arenas and outdoor locations for special events and activities by moving existing furniture and tarping floors (if necessary), and setting up (erecting) equipment, tables, chairs, portable steps, stages, podiums, curtains, sound shells, and other specifically requested items following set-up plans, diagrams, or verbal instructions.
13. Assists in preventing accidents resulting from snow or ice covered walkways by shoveling or sweeping snow or ice from sidewalks and entrances, and spreading salt, sand or chemicals within the assigned area.
14. Responds to emergency situations that may cause property damage, personal injury or both such as water leaks, flooding, overflowing restroom fixtures, accidents resulting in the appearance of bodily fluids (blood, vomitus waste, urine), broken window and door glass, by following the procedures prescribed for handling each emergency situation within the capability to respond.
15. Performs a measure of building, facilities, and contents protection and security by checking assigned areas, building, and facilities for safety and security, locking/unlocking designated office and work areas, and notifying proper authorities when security of the assigned building, facilities, or contents is in jeopardy.
16. Reports damage to buildings, facilities, furnishings and equipment, as well as emergency conditions beyond the capability to handle by contacting either the immediate supervisor or (if not available) the Office of Safety and Transportation (if available on that campus) immediately upon discovery, and describing the specific conditions.
17. Depending on departmental assignment, may replace interior or exterior light bulbs using ladders, lifts, or other tools, use special disposal/recycling methods appropriate for various bulb/lamp types, make beds, collect and distribute towels and linens, supply rooms with soap, drinking glasses, etc., operate commercial or household style washers, driers, and irons, assist with mattress, drapery, or upholstery repairs, and/or perform cleaning, bulb replacement, flood remediation in student living areas.
18. Depending on departmental assignment, may clean outdoor entryways, loading docks, or areas around dumpsters requiring both hand tools, such as shovels or rakes and power equipment such as scrubbers or pressure washers.
19. Performs routine maintenance of custodial equipment such as belt or bag replacement, emptying collection receptacles or bags, and cleaning and providing proper storage of equipment.
20. May provide information on the location of campus buildings to students, staff, parents, etc. and/or advise same of potentially unsafe conditions.
21. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
22. Contributes to the overall success of the assigned department by performing other essential duties and responsibilities as assigned.
The Custodian I is supervised by the Custodial Supervisor or other designated departmental employee and generally exercises no supervision of others, however in some custodial positions may be required to supervise student workers.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2017
JOB FAMILY 2
Factor 1: Educational Requirements of the Job
Level 1 - 50 Points: The job requires at least a 10th grade education.
Factor 2: Skill Requirements - Craft and Trade Skills
Level 2 - 350 Points: General mechanical or technical aptitude and a general knowledge of, and experience in, a skill, craft, or trade. A general ability to understand procedures, operations, and/or operate basic equipment, that typically require some previous experience or training is required. Jobs at this level typically require at least one and up to two years of related experience for successful performance.
Factor 3: Managerial Responsibility
Level 2 - 75 Points: Irregular but occasional responsibility to direct the work of student workers or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.
Factor 4: Guidelines
Level 2 - 50 Points: Specific guidelines and established routines exist, but some judgment in applying guidelines and deviating from standards must be exercised. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. At this level, the employee may also determine which of several alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to a supervisor.
Factor 5: Contacts
Level 2 - 50 Points: The purpose may include obtaining or clarifying facts, or providing factual information to others. Contacts may be with coworkers or structured exchanges with students or the general public, and are generally for the purpose of exchange of information. Contacts at this level might include discussing a work order with individuals in a departmental office to more clearly define the problem, or providing directions or information to students or the general public.
Factor 6: Work Environment
Level 3 - 70 Points: The work area involves moderate discomfort and/or risk such as operating heavy machinery or dangerous equipment, or frequent exposure to hazardous materials. Alternatively, the work area may be subject to environmental discomfort such as poor ventilation. Loud noises, and/or extremes of heat or cold. The work often requires wearing protective gear that may be uncomfortable. The nature of the work environment may produce moderate levels of stress.
Factor 7: Physical Demands
Level 4 - 150 Points: Work requires considerable and strenuous physical exertion such as climbing ladders, frequent lifting of objects over 50 pounds, crawling or crouching in restricted areas. Occasional lifting of heavy objects weighing 75 pounds or more is required.
Factor 8: Responsibility for Facilities and Resources
Level 2 - 40 Points: Jobs at this level might require frequent but routine responsibility for facility security, public safety, equipment, or money.
Factor 9: Complexity
Level 2 - 250 Points: The work consists of tasks that involve related steps, processes, or methods. Decisions regarding what needs to be done involve choices requiring the employee to recognize the differences among a few easily recognizable situations. Decisions at this level are based on knowledge of the procedural requirements of the work coupled with the awareness of the specific functions and assignments of the department.