TITLE SWMO AHEC Director
CLASSIFICATION NUMBER 5601
IMMEDIATE SUPERVISOR Dean, College of Health and Human Services (CHHS) or designee
MAJOR ADMINISTRATOR Provost
The Southwest Missouri Area Health Education Center (SWMO AHEC) Director provides overall leadership, management, and direction to the Southwest Missouri AHEC, including selecting, supervising, and developing staff, assuring the fiscal integrity of operations, managing multiple budgets, and planning and supervising the delivery of high quality services to its medically underserved and/or rural clients. The incumbent is responsible for achieving the annual goals as stated in multiple SWMO AHEC grants and contracts. SWMO AHEC is one of ten entities that make up the Missouri Area Health Education Centers (MAHEC) statewide network; the Director is responsible for ongoing negotiations, program development, and collaboration with MAHEC and the National AHEC organization. The Director ensures that programs address the mission to enhance access to quality health care, particularly primary and preventive care, by growing and supporting Missouri’s healthcare workforce, connecting students to careers, professionals to communities, and communities to better health. The Director develops and maintains an Advisory Board, which identifies priorities and gaps in healthcare that should be addressed by SWMO AHEC and provides guidance to the Director on programming needs. The Director works closely with Missouri State University and other higher education institutions to ensure that Missouri health career students and graduates benefit from SWMO AHEC projects. The Director is responsible for overall center collaboration and reporting to Missouri State University, MAHEC, and the Advisory Board in the development, adoption, and continual review of the SWMO AHEC mission, goals, plans, and strategies to assure the SWMO AHEC meets the health education, medically underserved, and rural health care needs of the service area. The incumbent develops contracts, policies, and procedures for service delivery, implements them throughout the organization, reports to the Dean of the College of Health and Human Services (CHHS) of Missouri State University, SWMO AHEC Board, and MAHEC on financial trends, operations, human resources, and changes in local, state, and federal laws, regulations, and guidelines in order to meet contract objectives and negotiate new contract deliverables. The incumbent promotes improved community awareness of the economic, social, physical, and mental health problems of the medically underserved and service area, establishes and maintains partnerships with health care providers, health systems/clinics, state departments, community health centers/FQHC, federal agencies, elementary and secondary schools, colleges and universities, businesses, government entities, and community organizations. The SWMO AHEC Director represents the Southwest Missouri AHEC at local, statewide, and national meetings, develops reports for submission to external federal, state, and other organizations as required by contractual agreements, and secures center expansion by writing grant proposals to increase services, funding, and programs to meet the health care needs of the community. This is a grant-funded position; continued employment depends on funding.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required; a Master’s degree is preferred. It is preferred that at least one degree is in a health-related discipline.
Experience: Five years of experience in health care delivery, administration, or education, preferably involving health care delivery in medically underserved and/or rural areas is required. Experience managing grant funded programs is required.
Skills: Excellent interpersonal and communication skills, including the ability to make effective presentations to organizations, professional, school, and community groups are required. Effective writing skills and competency using word processing, database, presentation and spreadsheet software are required. The ability to access the Internet for funding sources and applications is required. Proposal writing and grant administration skills are required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assures the SWMO AHEC meets or exceeds its obligations as stated in the SWMO AHEC contracts regarding health education and health care needs of the service area.
2. Works closely with the Dean of CHHS and other senior administrators of Missouri State University, the Center Advisory Board, and the MAHEC in the development, adoption, and continual review of the SEMO AHEC mission, goals, strategies, and projects.
3. Enables Missouri State University and Advisory Board members to exercise their oversight responsibility by advising them on policies and procedures relating to service delivery, identifying and informing them about financial trends, issues, concerns, and problems related to achieving the SWMO AHEC’s mission, developing solutions for board consideration and adoption, advising them on operations, human resources, and changes in regulations and laws, and assisting the Board in defining and meeting its development needs.
4. Ensures the effective and efficient delivery of high quality health educational support services to the service area by planning, organizing, directing, coordinating, and monitoring all operations and programs, developing and meeting operational objectives, work plans, financial targets, and budgets that are consistent with the mission, goals, and board directives and which are in compliance with applicable laws and regulations, and selecting, supervising, developing, and evaluating a qualified and productive staff.
5. Promotes acceptance of the SWMO AHEC by the medically underserved and rural communities in the service area by establishing effective working relationships with health care providers, health systems/clinics, state departments, community health centers/FQHCs, federal agencies, elementary and secondary schools, colleges and universities, businesses, government entities, and community organizations involved with community health services delivery, financing, and utilization and developing and implementing systematic community awareness strategies and activities that enhance the understanding of the SWMO AHEC’s mission and attainment of goals.
6. Assures compliance with Missouri State University grant administration policies and procedures.
7. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses.
8. Works to assure the overall success of the SWMO AHEC by performing all other duties in accordance with contracts and as assigned by the Dean of CHHS.
The SWMO AHEC Director is supervised by the Dean of CHHS and provides supervision to the SWMO AHEC staff (Assistant Director, full-time professional and administrative staff, part-time staff, and graduate assistants).
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2010
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.
Factor 2: Supervisory Responsibility
Level 4 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 4 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.
Factor 5: Managerial Responsibility
Level 5 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.