2597 Interactive Video and Off-Campus Coordinator


TITLE Interactive Video and Off-Campus Coordinator



CLASSIFICATION Exempt                            

IMMEDIATE SUPERVISOR Associate Provost for Access and Outreach             



The primary job duty of the Interactive Video System (BearNet or ITV) and Off-Campus Coordinator is to provide leadership and coordination for the development and administration of the interactive video and off-campus credit programs.  Responsibilities include assessing the needs of off-campus students, coordinating with academic departments and colleges to provide courses in response to those needs, implementing marketing and promotion strategies to ensure participation, assisting with admission and registration support services at off-campus sites, and providing orientation and administrative support for students and faculty.  Additionally, the Coordinator is responsible for the coordination and use of the BearNet (ITV) rooms by both University and non-University groups.  The Coordinator works with the Distance Learning and Instructional Technology staff, University room scheduling staff, and security to ensure access and technology support are available during scheduled times.  The Interactive Video System and Off-Campus Coordinator may be required to assist with support and administration of the Off-campus Dual Credit program and the iCourse program within Missouri State Outreach.


Education: A Bachelor’s degree is required; an emphasis in education or a related field is preferred.  A Master’s degree is preferred.

Experience: Two years experience in organizational management, budget management, public relations and technology-based education is required.

Skills: Excellent oral and written communication skills, interpersonal skills, project management and organizational skill are required.  Competency in the use of Microsoft Office Suite and database management is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.      


1. Provides leadership for the development, expansion, and administration of the University’s Interactive Video (ITV) and off-campus credit programs.

2. Manages the growth, development, promotion, and administration of the ITV and off-campus credit programs by working with off-campus coordinators to implement marketing strategies, developing tracking mechanisms and reports to determine the economic viability of off-campus programs, ensuring cost-effective practices, monitoring enrollments in a timely manner, and making recommendations to the Associate Provost based on analysis of the data. 

3. Contributes to the achievement of the University’s recruitment and retention goals by making presentations to faculty and students, recommending policy and procedural changes, assisting with orientation activities for students and instructors, coordinating with academic departments at the University, solving problems, and serving as an advisor and resource for the development of ITV and off-campus programs. 

4. Uses Banner and other technologies to support efficient data management, budget projections, and communications.

5. Works cooperatively with Publications and Marketing staff to develop and implement effective recruitment and marketing strategies related to the ITV and off-campus program, including assistance with copywriting, preparation of publications, distribution of brochures and catalogs, etc.

6. Works collaboratively and creatively with all constituents to meet the goals of Missouri State Outreach.

7. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

8. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Associate Provost for Access and Outreach.

9. Contributes to the overall success of Missouri State Outreach by performing these duties effectively in a congenial and student-focused manner and by performing all other duties as assigned.


The Interactive Video and Off-Campus Credit Coordinator is supervised by the Associate Provost for Access and Outreach.


APRIL 2012


Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 3 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.