Missouri State University

1823 Coordinator of Student Conduct


TITLE Coordinator of Student Conduct





MAJOR ADMINISTRATOR Vice President for Student Affairs


The Coordinator of Student Conduct assists in the coordination and administration of student conduct under the supervision of the Dean of Students. The Coordinator provides training for University hearing boards and Residence Life staff, assists in administering policies and procedures of the conduct system in Residence Life, offers alternative forms of dispute resolution, and acts as an advisor regarding complex legal issues in higher education. The Coordinator assists in coordinating the University's response to emergency situations involving students and assures compliance with the Family Education Rights and Privacy Act (FERPA).


Education:  A Master's degree is required.

Experience:  Three years of directly related professional student affairs experience is required and must include knowledge of student life philosophy and its application, the law and higher education, evidence of an effective leadership style, experience in residence life and in student conduct, and a background demonstrating success in dealing with students, parents, administrators, and faculty.

Skills:  Excellent organizational, management, budgetary, and leadership skills are required. Excellent verbal and written communication skills are required. Excellent interpersonal and human relation skills are required.  Computer literacy and database experience are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Contributes to an effective student conduct program by assisting the Dean of Students in administering the Student Conduct Office, conducting investigations into student conduct as appropriate, interviewing students and other witnesses involved in conduct hearings, and calling to session conduct hearings to resolve student conduct cases.

2. Ensures that student conduct hearings are properly administered by supervising the preparation of all notifications and documentation for hearing boards, scheduling a date, time, and location for hearings, notifying all participants and witnesses required for hearings, and reviewing all physical and/or documentary evidence submitted to hearing boards.

3. Ensures that members of University hearing boards are recruited and equipped to discharge their duties as board members by preparing and implementing an annual training program for members of University hearing boards (faculty, students, and staff) as appropriate, monitoring developments in student conduct procedures within higher education and implementing changes as required, serving as a resource on complex legal issues evolving in higher education, and serving as a student conduct consultant and clarifying procedures and options available to faculty, staff, students, and student hearing boards in response to student behaviors.

4. Ensures that University Boards and Faculty Student Judicial Commission hearings are conducted in accordance with recognized student conduct procedures by serving as the University's advisor to such bodies, advising the chair regarding complex issues at hearings, clarifying conduct procedures, and interpreting University policies as necessary.

5. Assures an appropriate and coordinated response from the University by assisting with events involving the death of students, attempted and/or actual suicide, and other emergencies, such as bomb threats or possession of weapons on campus or at University activities and events by coordinating the appropriate response to such events which may include notification of parents and determining what additional University personnel need to be notified and/or involved.

6. Ensures the confidentiality of all student conduct records contained in the Office of Student Conduct by supervising the maintenance and security of such records.

7. Ensures that the University complies with federal mandates regarding student privacy by providing certification for agencies requesting student conduct information in accordance with FERPA.

8. Assists the Assistant Directors of Residence Life and Services in the coordination of student conduct actions by training hearing board members within the Residence Life and Services student conduct system, training Residence Hall Directors and Resident Assistants in student conduct system policies and procedures, and working directly with Assistant Directors of Residence Life and Services in student conduct situations related to residents.

9. Provides University students with protection from unwarranted, unsolicited, or undesirable off-campus contacts by screening walk-in or telephone requests for contact with students and serving as a chaperone during visits, as appropriate.

10. Assists in the production of University documents at the direction of the Dean of Students.

11. Serves as a liaison between the Office of Student Conduct and appropriate community agencies.

12. Serves as an advisor to the PanHellenic Council and the Interfraternity Council Standards Boards.

13. Serves as a resource to faculty, staff, and students who seek to resolve conflicts formally or informally.

14. Conducts an annual review of the Code of Conduct and recommends appropriate revisions.

15. Administers an alcohol and drug education fund for the Office of Student Conduct.

16. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

17. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Dean of Students.

18. Contributes to the overall success of the Office of Student Conduct by performing all other duties assigned by the Dean of Students.


The Coordinator of Student Conduct is supervised by the Dean of Students and supervises selected staff members including graduate students.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.