Missouri State University

1823 Director of Student Conduct

POSITION IDENTIFICATION

TITLE Director of Student Conduct

CLASSIFICATION NUMBER 1823

GRADE 45

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Dean of Students

MAJOR ADMINISTRATOR Vice President for Student Affairs

GENERAL FUNCTION

The Director of Student Conduct is responsible for the administration of the University’s student conduct program under the supervision of the Dean of Students. The Director of Student Conduct provides training for University hearing officers, hearing boards, and Residence Life, Housing and Dining Services staff who administer the policies and procedures of the conduct system in Residence Life, Housing and Dining Services. The Director of Student Conduct offers alternative forms of dispute resolution, when appropriate, and acts as an advisor regarding complex legal and regulatory issues in higher education. The Director of Student Conduct assists in coordinating the University's response to emergency situations involving students and assures compliance with the Family Education Rights and Privacy Act (FERPA). The Director of Student Conduct serves as a Title IX Investigator in consultation with the University’s Title IX Coordinator when there are allegations of student-to-student sexual misconduct, relationship violence, or stalking.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education:  A Master's degree in student personnel administration, higher education administration, or a related field is required.

Experience:  At least three years of directly related professional student affairs experience is required and must include knowledge of student development theory and student conduct processes, and applicable laws such as the Clery Act, Title IX, the Campus Sexual Violence Elimination (Campus SaVE) Act, and Family Educational Rights and Privacy Act (FERPA).  Evidence of an effective leadership style, experience in residence life and in student conduct, and a background demonstrating success in dealing with students, parents, administrators, and faculty is required.

Skills:  Excellent organizational, management, budgetary, and leadership skills are required. Excellent verbal and written communication skills are required. Excellent interpersonal skills and the ability to work collaboratively with others are required.  Computer literacy and database experience are required. The ability to manage and complete tasks in a timely manner and the ability to maintain accurate records and files is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ensures the effective administration of the Office of Student Conduct through the selection, training, and supervision of staff, annual goal setting and outcomes assessment, maintenance of accurate and complete conduct records in compliance with the records retention policy, and effective communication of Office of Student Conduct policies, procedures, and services through the delivery of print and online materials.

2. Facilitates the reporting of student conduct complaints by individuals, departments, and organizations, conducts preliminary investigations into student conduct as appropriate by interviewing students and other witnesses, and organizes conduct hearings to resolve student conduct cases.

3. Ensures that student conduct hearings are effectively administered by supervising the preparation of all notifications and documentation, scheduling conduct meetings and hearings, notifying all participants, and reviewing all physical and/or documentary evidence submitted to hearing boards.

4. Ensures that student conduct is administered in a fair, impartial, non-adversarial, restorative, and educational manner through the recruitment and training of conduct officers and hearing board committed to this philosophy.

5. Adjudicates individual student cases via administrative hearings and administrative reviews or refers to other conflict resolution processes as appropriate.

6. Serves as a resource on complex legal issues evolving in higher education and serves as a student conduct consultant, clarifying procedures and options available to faculty, staff, students, and student hearing boards in response to student behaviors.

7. Ensures that University Panels, the Panhellenic Council and Interfraternity Council Standards Boards, and other conduct boards that may form are conducted in accordance with recognized student conduct procedures by serving as the University’s advisor to such bodies, advising the chair regarding complex issues at hearings, clarifying conduct procedures, and interpreting University policies as necessary.

8. Assists the Dean of Students in providing an appropriate and coordinated response from the University to personal and campus emergencies involving students.

9. Ensures compliance with FERPA for all student conduct records contained in the Office of Student Conduct by supervising the maintenance, security, and proper disclosure of such records.

10. Provides certification for agencies requesting student conduct information in accordance with FERPA.

11. Assists the Assistant Directors of Residence Life, Housing and Dining Services in the coordination of student conduct actions by training hearing board members within the Residence Life, Housing, and Dining Services student conduct system, training Residence Hall Directors and Resident Assistants in student conduct system policies and procedures, and working directly with Assistant Directors of Residence Life and Services in student conduct situations related to residents.

12. Serves as a liaison between the Office of Student Conduct and appropriate community agencies such as The Victim Center, Community Partnership of the Ozarks, and the Sexual Assault Resource Team (S.A.R.T).

13. Provides educational outreach programs to the University campus and surrounding community regarding conflict resolution, the student conduct code and conduct process, and other services that the Office of Student Conduct provides and serves as a resource to faculty, staff, and students who seek to resolve conflicts formally or informally.

14. Conducts an annual review of the Code of Conduct and student conduct processes and recommends appropriate revisions and provides statistical reports and summaries for various departments and agencies regarding caseloads, types of conduct cases, and outcomes.

15. Administers the Alcohol and Drug education fund in support of student education and training opportunities for the Office of Student Conduct.

16. Investigates incidents of alleged gender-based student misconduct including sexual assault, sexual harassment, partner violence, and stalking and reports findings to the university Title IX Coordinator.

17. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

18. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Dean of Students.

19. Contributes to the overall success of the Office of the Dean of Students by performing all other duties assigned by the Dean of Students.

SUPERVISION

The Director of Student Conduct is supervised by the Dean of Students and supervises selected staff members including graduate students.

OFFICE OF HUMAN RESOURCES

REVISED JULY 2014

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 5 - 850 Points: Interactions are highly unstructured and incumbents are often required to resolve difficult and unstructured problems. Interactions are commonly with administrators, cost-center heads, high level committees, or external constituents in order to defend, negotiate, or resolve controversial and/or long-range issues and problems. Interactions occur in situations subject to divergent views, skepticism, resistance, uncooperative attitudes, and conflicting objectives. Interactions often require high levels of interpersonal skill and require the ability to influence, interrogate, or control others through debate, persuasion, or authoritative recognition and require strong analytical and decision-making skills.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.