TITLE Admissions Counselor
CLASSIFICATION NUMBER 1261
IMMEDIATE SUPERVISOR Assistant Director of Admissions-Freshman Coordinator
MAJOR ADMINISTRATOR Director of Admissions
The Admissions Counselor represents Missouri State University at college fairs and high school/community college recruitment visits and counsels prospective students and their parents regarding admission requirements, academic programs, financial aid and scholarships, residence halls, student organizations and activities. Using professional judgment and established University admission policy, the Admissions Counselor performs individual review of application documents of applicants in their territory who do not meet scale and/or core admission criteria, as well as applicants who have submitted the supplemental form and/or an appeal for admission as an exception, in order to make an admission decision and determine scholarship eligibility.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A bachelor's degree is required.
Experience: No specific work experience is required; however experience with Missouri State University academic programs, facilities, student activities and organizations or at least two years of work experience in college admissions and recruitment at a regionally accredited institution, is preferred.
Skills: Excellent oral and written communication skills and a sensitivity to issues related to the retention and recruitment of a diverse student body are required. Good organizational skills are required. Familiarity with Microsoft Office products is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: This position transports and sets up unassisted recruitment and display materials and media equipment. Some data entry and computer work is required.
License: Must have a valid Missouri driver's license.
Other: Scope of the job requires frequent consecutive overnight and weekend travel, primarily during the fall and spring semesters.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Contributes to the achievement of University enrollment and recruitment goals and objectives by representing Missouri State University at college fairs and high school/community college recruitment visits; advising prospective students and their parents regarding admission requirements, academic programs, financial aid and scholarships, residence halls, student organizations and activities; assisting with the development of publications used for admissions and recruitment; responding to written, phone, email, and in-person inquiries; meeting with visiting students and parents; and planning activities and events, both on and off-campus, for prospective students/families and high school counselors.
2. Develops and implements recruitment and communication strategies designed to increase the number of students enrolling from an assigned territory, plans and implements successful recruitment events and high school visits, analyzes the recruitment plan for the assigned territory, and exercises fiscal responsibility in using budget resources related to travel expenses.
3. Develops project timelines and utilizes project manager software to track outcomes of assigned programs of interest and events, complies reports based on established targets for the assigned recruitment territory and key programs of interest, and analyzes institutional recruitment data as well as data from testing services to target recruitment efforts for successful enrollment outcomes.
4. Performs individual review of application documents of applicants in their territory who do not meet scale and/or core admission criteria, as well as applicants who have submitted the supplemental form and/or an appeal for admission as an exception, in order to make an admission decision and determine scholarship eligibility.
5. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Assistant Director of Admissions-Freshman Coordinator.
6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
7. Assists with meeting enrollment, recruitment, and student service objectives of the University by performing other essential duties and responsibilities as assigned.
The Admissions Counselor is supervised by the Assistant Director of Admissions-Freshman Coordinator and may occasionally supervise student employees. During periods of travel, the Admission Counselor will operate with limited supervision and will be required to exercise self-direction under prescribed guidelines.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2017
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 1 - 500 Points: Knowledge of principles, processes, methods, and procedures associated with a limited range of healthcare, technical, scientific, administrative support, communications, or social science program objectives or common problems. Knowledge permits the employee to complete routine medical and healthcare procedures, common administrative support tasks, operate basic equipment and instruments, carry out a variety of interrelated tasks and recurring assignments, assist individuals, answer common questions, and/or elicit information from a variety of sources. Professional knowledge, skill, and technical mastery at this level are typically acquired through a combination of formal education and/or training and experience beyond a high school diploma.
Factor 2: Supervisory Responsibility
Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.
Factor 3: Interactions with Others
Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.
Factor 5: Managerial Responsibility
Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.