Missouri State University

1260 Admission Counselor, West Plains

POSITION IDENTIFICATION

TITLE Admission Counselor, West Plains

CLASSIFICATION NUMBER 1260

GRADE 41

CLASSIFICATION Nonexempt

IMMEDIATE SUPERVISOR Recruitment Specialist

MAJOR ADMINISTRATOR Coordinator of Admissions

GENERAL FUNCTION

The Admission Counselor, West Plains contributes to the achievement of Missouri State University – West Plains established enrollment and recruitment goals and objectives by representing Missouri State University-West Plains at college fairs and high school/community recruitment visits and counseling prospective students and their parents regarding admission requirements, academic programs, financial aid and scholarships, residence hall, student organizations and activities. The Admission Counselor assists with the development of publications and responds to written, phone, email and in-person inquiries, meets with visiting students and parents , plans activities and events in service area for prospective students/families and high school counselors, establishes and maintains effective communication with high school counselors, students, and community service agencies, assists with the student recruitment/admissions effort as needed, and performs other activities as assigned by the Recruitment Specialist.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: An associate’s degree is required; a bachelor’s degree is preferred.

Experience: No specific work experience is required; however experience with Missouri State University – West Plains’ academic programs, facilities, student activities and organizations, or at least two years of work experience in college admissions and recruitment at a regionally accredited institution, is preferred.

Skills: Excellent oral and written communications skills and sensitivity to issues related to the recruitment and retention of a diverse student body are required. Excellent organizational skills are required. Familiarity with Microsoft Office products is required.

Effort: Requires the abilities to transport recruitment materials weighing 25 – 50 pounds. Some data entry and computer work is required.

License: Must have a valid Missouri driver’s license.

Other: Scope of the job requires frequent travel with occasional overnight and weekend travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Represents Missouri State University – West Plains at college fairs and during high school/community recruitment visits, advises prospective students and their parents regarding admission requirements, academic programs, financial aid and scholarships, residence hall, student organizations and activities, assists with the development of publications used for admissions and recruitment, responds to written, phone, email, and in-person inquiries, and meets with visiting students and parents.

2. Makes formal presentations and plans activities and events, both on- and off-campus, for prospective students/families and high school counselors.

3. Ensures accomplishment of the outreach component of the recruitment plan by assisting with recruitment activities, fulfilling travel responsibilities, and attending college day/night programs and making high school visits.

4. Contributes to the accomplishment of the West Plains campus recruitment and enrollment goals by serving the needs of high school counselors and A+ Coordinators throughout the areas from which Missouri State University – West Plains draws students (primarily the seven-county area), maintaining good communication throughout the school year with high schools, coordinating mailings of materials and updated information to high school counselors as needed, and assisting with the maintenance of the high school database.

5. Assists with special recruitment activities such as Red Carpet Days for high school juniors and seniors and informational programs for high school counselors and A+ Coordinators.

6. Actively recruits students for the extended campuses and works cooperatively with the extended campus coordinators to promote awareness of educational opportunities and initiate recruitment activities and events.

7. Advises supervisory personnel of the progress of ongoing responsibilities by maintaining accurate records of student and high school/community college contacts and preparing reports concerning recruitment and admission activities.

8. Assists with preparation and analysis of management reports as needed, utilizing familiarity with student databases and using query tools.

9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training as requested by supervisor.

10. Ensures that miscellaneous assignments are completed in the best interests of the campus by accepting and accomplishing tasks which are delegated by the Recruitment Specialist.

SUPERVISION

The Admission Counselor, West Plains is supervised by the Recruitment Specialist. During periods of travel, the Admission Counselor operates with limited supervision and exercises self-direction under prescribed guidelines.

REVISED MARCH 2014

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 0 - 300 Points: Entry-level general knowledge of processes, methods, and procedures that can be obtained through on-the-job training in one or more simple work processes. Knowledge permits the employee to complete less demanding, related, and recurring assignments that can be quickly mastered and/or to assist experienced coworkers. Knowledge and skill at this level are typically acquired through on-the-job training and a combination of high school diploma and previous work experience or some college course work or vocational training.

Factor 2: Supervisory Responsibility

Level 3 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.