IMMEDIATE SUPERVISOR Dean of Student Services
MAJOR ADMINISTRATOR Chancellor
The Coordinator of Admissions, West Plains participates in the achievement of Missouri State University – West Plains established enrollment recruitment goals and objectives, coordinates the student recruitment effort, formulates and supervises the Admissions Office procedures, and ensures that the activities of the office support the goals of Missouri State University – West Plains. The Coordinator of Admissions is directly responsible for the admission of students, ensures compliance with established policies and guidelines regarding admission of students, and works alongside the staff in assuring completion of essential tasks. The Coordinator of Admissions maintains a computerized record of prospective and admitted students, complies with the Family Educational Rights and Privacy Act (FERPA) regarding the release/non-release of student information, reviews academic credentials, financial resources, and English language proficiency of prospective students from other countries in order to determine eligibility for admission and the acceptability of documentation for the U.S. Department of Homeland Security From I-20, advises international students and applicants about admission and the U.S. immigration laws and regulations, monitors international student status, and evaluates actions to be taken when an international student’s status changes.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A bachelor’s degree in business, communications, counseling or a relevant field is required. A master’s degree is preferred.
Experience: Two years of supervisory experience in college or university admissions is required. Five years of experience in a college admissions, advising, records, and/or registration office is preferred.
Skills: Management skills in the selection and supervision of a staff of professional, clerical, and student employees. Ability to plan, develop and implement procedures and policies to ensure delivery of quality student services. Keyboarding and data entry skills are required. Familiarity with relational databases is preferred. Knowledge of Student Exchange Visitors Information Tracking System (SEVIS) is preferred. Excellent interpersonal skills are required. Strong oral and written communications skills are required.
Effort: Significant data entry is required. Frequent bending, reaching and stretching are required. Lifting of materials weighing between 15-35 pounds is required. Requires occasional weekend and evening work and occasional travel associated with extended campus admissions and professional development opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Develops a competent, productive, and effective staff by supervising, directly and through delegation, professional, clerical, and student employees of the Office of Admissions.
2. Contributes to the accomplishment of the University’s recruitment and enrollment goals by serving the needs of high school counselors and A+ coordinators throughout the seven-county service area, maintaining good communication and providing current information throughout the school year.
3. Assures the success of special recruitment activities such as Red Carpet Days, informational programs for high school counselors and A+ Coordinators and special events on campus for prospective students by coordinating with other Student Services and Academic departments.
4. Collaborates with University Communications in the development of recruitment materials and brochures.
5. Assures the Admissions website contains current and accurate information.
6. Ensures the delivery of high quality and efficient services in the area of application processing by overseeing the administration of policies and procedures and through direct supervision.
7. Provides prompt, efficient and friendly service to students, academic and administrative units, and others in the processing of student admissions, and the seamless coordination of services.
8. Works cooperatively with Academic Affairs to admit and enroll area high school students participating in dual credit or dual enrollment opportunities.
9. Maintains a comprehensive familiarity with the student information system modules relating to admissions.
10. Determines information needed to evaluate international student applications and transcripts from educational institutions outside the United States, interpreting U.S. immigration law, regulations, and practice in order to evaluate the acceptability of the student’s financial resources and documentation of the command of the English language according to the U.S. Department of Homeland Security criteria.
11. Utilizes an understanding of U.S. immigration laws and regulations to assist international students in maintaining immigration status, and provides information, monitors student status, and advises students of possible courses of action and consequences of actions.
12. Manages funds by developing and controlling Admissions budget.
13. Maintains competency and professional currency through self-directed professional reading, developing professional contacts with colleagues, and attending professional development opportunities.
14. Ensures that miscellaneous assignments related to the Office of Admissions are completed in the best interests of the campus by accepting and accomplishing tasks which are delegated by the Dean of Student Services.
Reports to the Dean of Student Services. Supervises a staff of full-time and part-time university employees and part-time student workers in the Office of Admissions.
OFFICE OF HUMAN RESOURCES
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.
Factor 2: Supervisory Responsibility
Level 3 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.