Missouri State University is awarded funds under the Federal Perkins Loan program (previously NDSL) to provide loans to students for educational expenses. The Perkins Loan Accounting group is responsible for overseeing this program and coordinating account collection activities.
The University contracts with ACS, Inc. (Affiliated Computer Services) to provide the actual servicing of our Perkins loans and complies with all pertinent federal regulations. Service activities include issuing billing statements to students in repayment; accepting and processing payments, processing and monitoring loan deferments, forbearances, and cancellations; and coordinating borrower correspondence. Missouri State University maintains all loan information while assuring the accuracy of the loans and complying with all pertinent federal regulations.
The ACS Borrower Services web site provides students with the ability to view account information, including loan status, entitlement requests, and financial data, such as current balance, payment history, payoff amount, and interest information. Borrowers can also change their billing address online, download deferment, cancellation, and forbearance forms, and make electronic payments. Students may also elect to sign up for automatic payment withdrawal.
Questions regarding current loans should be directed to ACS Customer Services at(800) 826-4470.
Questions regarding past due or defaulted loans should be directed to Financial Services at (417) 836-5632.
Note: You cannot "apply" specifically for a Perkins Loan; for complete information concerning applications for financial assistance and awarding, you may contact Student Financial Aid.
University Contact Information:
Katy Kelley, Accounting Technician - Perkins Loan Program
Phone: (417) 836-5634
Nancy Copeland, Collections - Perkins Loan Program
Phone: (417) 836-4758
Location: Carrington 113