It is a transcripted degree program. This means that once you have completed the program the degree will appear on your transcript
This 16-hour program is designed to prepare students to analyze, address, and manage conflict effectively. The management and resolution of conflict is relevant across professions. This certificate, through its elective component, will allow students to tailor their course of study to fit their different interdisciplinary needs.
Conflict is a reality in all communities, workplaces, and educational settings. Understanding how conflict works and how to manage conflict effectively is a relevant and desirable skill for students in a wide range of disciplines. The knowledge and skills of conflict management directly apply to many professions, including communication, business, child and family development, criminal justice, education, psychology, and social service. This 16-hour program is designed to prepare students to analyze, address, and manage conflict effectively. The management and resolution of conflict is relevant across professions. This certificate, through its elective component, allows students to tailor their course of study to fit their different interdisciplinary needs.
This undergraduate certificate program will provide students with the following:
- an overview of the types of conflict found in community, workplace, educational, and interpersonal and family settings.
- a comprehensive overview of current theory and research on conflict in a variety of settings and disciplines, and within culturally diverse populations.
- an overview and understanding of conflict management skills and tools.
- practical experience in conflict management, mediation, and negotiation skills.
This program includes 3 required courses, an internship experience, and an elective component that allows students to focus on conflict processes that are specific to their professional interest areas. Students should consult with the program director in choosing courses and in developing a program of study
Required Courses (9 hours)
COM 205: Interpersonal Communication
COM 511: Communication Community and Conflict
COM 521: Communication, Mediation, & Negotiation