Missouri State University

Public Workshops and Presentations

Read more about the CDR's Campus Workshop Series designed for the Missouri State University Community.Could your organization benefit from a workshop, presentation, or facilitation by the Center for Dispute Resolution? If so, please don't hesitate to contact us at (417) 836-8831 or CDR@MissouriState.edu.

Workshops and Presentations

The CDR offers workshops and presentations on conflict resolution strategies in a variety of contexts, including the following:

  • Organizations
  • Clubs
  • Schools
  • Community Agencies
  • Neighborhoods
  • Churches
  • Departments / Work Units

Selected workshop topics include the following:

  • Managing conflict effectively
  • Dealing with difficult people
  • Managing high-conflict clients
  • Family conflicts
  • Teacher/student conflicts
  • Managing conflict and change
  • Conflicts with volunteers, and more

The Center can also tailor a workshop or presentation to meet the specific needs of your business or organization! You tell us what topics you need, and we'll do the rest!

Facilitation Services

The CDR can also help facilitate meetings, discussions, and strategic planning sessions for business and organizations. Our facilitators can help your group discuss difficult issues, focus on specific topics or issues, or outline goals and plans for meeting those goals.

Contact Information

Physical Address: Missouri State University, Park Central Office Building room 212, 117 Park Central Square, Springfield MO (View a map of the CDR's downtown location.)

Mailing Address: Missouri State University, Center for Dispute Resolution, 901 S. National, Springfield MO 65897

CDR Phone: (417) 836-8831

Fax: (417) 836-8288

E-mail: CDR@MissouriState.edu

CDR Staff

Charlene Berquist, Director, Center for Dispute Resolution; Professor, Department of Communication
Heather Blades, Associate Director, Center for Dispute Resolution
Janelle Thacker, Kristin Gearhart, and Becky Saunders, Graduate Assistants
Taylor Friedli, and Cassie Kite, Student Workers