Missouri State University

Legal Information

Individuals often call the CDR looking for specific information about the law and/or their rights. Although we cannot give legal advice or counsel, we do let people know where they can find answers to their questions. The following links may help you find the information you need.

 

GENERAL INFORMATION

Landlord—Tenant Law in Missouri , by the MO Attorney General’s Office

Know Your Rights, by the MO Attorney General's Office

Legal Services of Southern Missouri Public Law Library Online

 www.consumer.gov, a one-stop link to a broad range of federal information on consumer issues.

Missouri Bar Public Information Brochures - includes links to over 50 brochures on Probate Law, Family Law, Business Law, Consumer Law, and more

 

SPRINGFIELD AGENCIES

Better Business Bureau of Southwest Missouri

Phone:(417) 862-4222

205 Park Central East, Ste. 509, Springfield, MO 65806 -1326

Email: info@springfield-mo.bbb.org

 

Springfield Missouri Attorney General's Office

Phone: (417) 895-6567

Springfield State Office Building, 149 Park Central Square, Suite 1017, Springfield, MO 65806

 

Legal Services of Southern Missouri

Service offering free legal aid and advice to qualified individuals.

Phone: (417) 881-1397or 1-800-444-4863

Springfield office:  2872 S. Meadowbrook, Springfield MO 65807

 

STATE AGENCIES

 

Attorney General's Consumer Protection Hotline

Phone:1-800-392-8222

Hotline for consumer complaints, to dispute a company's service, merchandise, or bill, or to request a landlord/tenant law booklet. You also can check for complaints already on file.

 

Attorney General’s Office

Get complaint forms from Web site.

 

No Call Hotline

Toll-free 866-662-2551

Decrease telemarketing calls to your home.

 

Crime Victims’ Compensation Program

573-526-6006

800-347-6881

Provides financial assistance to violent-crime victims or their dependents.

 

Department of Health and Senior Services

Elder Abuse Hotline: 800-392-0210

Investigates reports of abuse, neglect or financial exploitation.

 

Division of Finance

573-751-3242

Handles complaints about mortgage bankers, debt collection and harassment, credit bureaus, payday and title loan stores and other lenders.

 

Department of Insurance, Consumer Affairs

Hot line: 800-726-7390

Handles complaints regarding insurance companies and will verify credentials of insurance sales representatives.

 

Public Service Commission

800‑392‑4211

Manufactured housing hot line: 800-819-3180

Investigates complaints against public utilities and manufactured housing (such as mobile homes) defects.

 

Office of Chief Disciplinary Counsel

573-635-7400

Processes complaints against attorneys in Missouri.

 

Secretary of State

Securities, Investments:

800-721-7996

Toll‑free hot line handles complaints and inquiries about stockbrokers, broker‑dealers and investments.

General inquiries: 573-751-4153

Provides information on registrations of corporations, fictitious names and benevolent organizations.

 

FEDERAL AGENCIES

Americans with Disabilities Act Information Line

www.ada.gov 800-514-0301 TTY: 800-514-0383

Provides information on federal guidelines for the disabled.

 

Federal Trade Commission

Toll-free 877-FTC-HELP (877-382-4357)

TDD-TTY: 866-653-4261

Federal consumer protection agency.

 

Federal Information Center

800-FED-INFO (800-333-4636)

Provides phone numbers and general information about federal agencies and programs.

 

Labor Department, Wage & Hour Division

Toll-free: 866-487-9243

Kansas City district: 913-551-5721

St. Louis district: 314-539-2706

Handles wage disputes.

Contact Information

Physical Address: Missouri State University, Park Central Office Building room 212, 117 Park Central Square, Springfield MO (View a map of the CDR's downtown location.)

Mailing Address: Missouri State University, Center for Dispute Resolution, 901 S. National, Springfield MO 65897

CDR Phone: (417) 836-8831

Fax: (417) 836-8288

E-mail: CDR@MissouriState.edu

CDR Staff

Charlene Berquist, Director, Center for Dispute Resolution; Professor, Department of Communication
Heather Blades, Associate Director, Center for Dispute Resolution
Caryn Saxon, Networks for Girls Program Coordinator
Drew Rogers, Graduate Assistant