Missouri State University

Graduate Certificate

Graduate Certificate in Conflict and Dispute Resolution

 A graduate certificate is a transcripted degree program. This means that once you have completed the program the degree will appear on your transcript.

This certificate program may be taken alone or in conjunction with another graduate-level degree. With permission, students can “double count” coursework in this graduate certificate program toward a master’s degree.

Program Description

The Certificate in Conflict and Dispute Resolution, offered by the Graduate College at Missouri State, provides a graduate-level experience for those who are interested in dispute resolution and conflict processes. The program provides for the acquisition of knowledge and skills necessary for understanding conflict and resolving disputes.

The certificate is interdisciplinary in nature, allowing students to select the courses that are the most useful and applicable to their chosen or planned profession. The program has three required components: a theory/research component, a law/policy/ethics component, and an applied component. The electives allow students to further customize their educational experience as they pursue the study of conflict and its resolution in the context of their specific discipline.

This graduate certificate will benefit anyone who encounters conflict on an interpersonal, family, organizational, inter-group, or community level. Participants in the program learn to analyze, address, and manage conflict professionally and effectively. The skills learned are extremely valuable in a variety of professions and include the ability to understand and effectively intervene in conflict situations. Students learn and practice superior communication skills and develop their abilities to work with and lead others.

Program participants have included individuals from a wide range of fields, including the following:

  • Education
  • Health Care
  • Child and Family Development
  • Ministry
  • Social Work
  • Natural Sciences
  • Business
  • Management
  • Media
  • Public Service
  • Criminal Justice
  • Communication

Required Courses--16 hours total

Theory/Research Core (6 hours)

COM 611 (3 hours): Conflict and Communication

COM 621 (3 hours): Communication, Mediation and Negotiation

Application Core (1 hour)
This applied experience is negotiated with the program advisor and can be satisfied through independent study or internship credit, or through service learning opportunities.

Electives (9 hours)

Students may select three courses that examine conflict in a particular context (e.g., within families, organizations, etc.). Possible courses includes the following:

COM 607 (3 hours):  Family Communication

COM 617 (3 hours): Communication and Diversity in the Workplace

COM 619 (3 hours): Ethical Issues in Communication

COM 722 (3 hours):  Argumentation as Communication

COM 724 (3 hours): Theories of Interpersonal Communication

COM 732 (3 hours): Theories and Concepts of Small Group Communication OR

PSY 678 (3 hours): Group Processes

PSY 718 (3 hours): Organizational Psychology OR

COM 736 (3 hours): Concepts and Analysis of Communication in Organizations

LAW 600 (3 hours): Legal Environment for Business Managers

PHI 613 (3 hours): Bioethics

PSY 761 (3 hours): Ethical and Professional Issues

PSY 680 (3 hours):  Social Psychology

PLS 692 (3 hours): Civil Rights and Liberties in the American Constitutional System

EAD 664 (3 hours): Human Relations and Collaborative Processes

EAD 761 (3 hours): Human Relations

EAD 785 (3 hours): Legal and Ethical Contexts of Schooling

RIL 631 (3 hours): Labor Law and Employment Discrimination

SWK 741(3 hours): Family Health and Family Violence

 

Useful Forms

Certificate in Conflict and Dispute Resolution Information Interest Form
Graduate College Application
Plan of Study Form
Notification to Complete a Certificate Form

To earn the Certificate in Conflict and Dispute Resolution, you must complete following steps.

Step

Apply for admission into the Graduate College.Your must have 3.00 GPA. You do not need to take the GRE. Students who do not meet normal admission standards may be considered for provisional admission.

You should also complete a  Certificate in Conflict and Dispute Resolution Information Interest Form and return it to The Center for Dispute Resolution.

Step 2

Set up an appointment with Dr. Charlene Berquist, the program director, so you can discuss your career goals and your program of study. You can reach Dr. Berquist at CharleneBerquist@MissouriState.edu or 417-836-8831.

Step 3

Complete the Plan of Study Formfor the Conflict and Dispute Resolution Certificate during your first semester in the program. This form lists the courses you will take to complete the certificate program. The form must be signed by Dr. Berquist and submitted to the Graduate College for final approval. If you need to change your plan of study, you must complete the Change of Certificate Plan of Study Request Form.

Step 4

Complete the required coursework for the certificate, maintaining a 3.0 GPA.

Step 5

During the first week of the semester in which you intend to graduate, submit the Notification to Complete a Certificate Program to Graduate College.

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Cost for the Graduate Certificate in Conflict and Dispute Resolution

The following provides a breakdown of costs associated with the required and elective courses in the graduate certificate program:

Courses

Credit Hours

Cost for MO resident

Cost for non-MO resident

Comments

COM 611

3

$825

$825

internet class

COM 621

3

$825

$825

internet class

Law/Policy/Ethics course*   

3

     

Choose 1 of the following courses:

       

    COM 619

3

$825

$825

internet class

    LAW 600

3

$777

$1458

LAW class pricing

    EAD 785

3

$681

$1362

 

    PHI 613

3

$681

$1362

 

    PSY 761

3

$681

$1362

 

    PLS 692

3

$681

$1362

 

Elective courses*

6

     

Choose 2 of the following courses:

       

    COM 607

3

     

    COM 617

3

$825

$825

internet class

    COM 722

3

$681

$1362

 

    COM 724

3

$681

$1362

 

    COM 732

3

$825

$825

internet class

    PSY 678

3

$681

$1362

 

    EAD 664

3

$681

$1362

 

    PSY 718

3

$681

$1362

 

    COM 736

3

$705

$705

internet class – part of MSAS reduced rate

    PSY 680

3

$681

$1362

 

    LAW 631

3

$777

$1458

LAW class pricing

    SWK 741

3

$681

$1362

 
         

Application core

1

$227

$454

 

Subtotal

16

$3080-$3944

$4099-$6142

subtotal varies based on courses selected

         

Books, supplies and other costs (est.)

 

$425

$425

 

Program fees (if applicable)

 

$0

$0

 

Room and board (if required)

 

$0

$0

 

Grand total

 

$3745-$4609

$4765-$6807

 

*Note: Students select courses to fit the Law/Policy/Ethics requirements and the electives requirements based on their area of specialization. Some of the possible choices for these courses , and the associated costs, are listed above.

Other Important Information

  • Normal time to completion:  2-3 semesters
  • On-time graduation rate:100%
  • Median Loan Debt : Title IV loans: $0; Private loans:  $0; Institutional Debt: $0
  • Placement Rate:  98%                  

Contact Information

Physical Address: Missouri State University, Park Central Office Building room 212, 117 Park Central Square, Springfield MO (View a map of the CDR's downtown location.)

Mailing Address: Missouri State University, Center for Dispute Resolution, 901 S. National, Springfield MO 65897

CDR Phone: 417-836-8831

Fax: 417-836-8288

E-mail: CDR@MissouriState.edu

CDR Staff

Charlene Berquist, Director, Center for Dispute Resolution; Professor, Department of Communication
Heather Blades, Associate Director, Center for Dispute Resolution
Janelle Thacker, Kristin Gearhart, and Becky Saunders, Graduate Assistants
Taylor Friedli, and Cassie Kite, Student Workers