Cancellation Policy

It is the policy of visual media to accept photo assignments that are made at least five or more working days in advance, barring any conflicts with office priorities and/or the time, date and location of other university photo assignments previously set. Access the office assignment calendar.

In the case of a photo assignment requiring cancellation and/or rescheduling, please contact visual media at ext. 65498 or via e-mail to visualmedia@missouristate.edu. No service charge will be incurred for assignments cancelled at least 24 hours in advance, if they are cancelled due to inclement weather conditions (including natural disasters), or illness of the photo subject. Any direct expenses incurred by visual media prior to the cancellation of the photo assignment, including the purchase or rental of props or special equipment, will be forwarded to the department/office.

If 24-hour notice is not received for the cancellation of a photo assignment, service charges will be incurred by the department/office. Departments/offices placing a studio or location assignment of a person, group or event will be charged the full service charge if the person or group does not arrive within 15 minutes of the scheduled time and/or if visual media has not been made aware that the event has been cancelled.

The assistance of each university office and department is much appreciated in recognizing the above cancellation policy. By observing the policy, the visual media staff can better meet the needs of the Missouri State System.