About Us

Mission statement

The mission of the Office of the Registrar is to provide quality support services to students, faculty, staff, alumni, parents and other constituents of the University. As part of this mission, our primary goal is to ensure the accuracy, integrity, and security of academic records. The Office of the Registrar supports the University's mission to develop educated individuals by interpreting, communicating, and enforcing academic policies and procedures for the benefit of the entire University community. Exemplifying the public affairs mission of the University, we strive for excellence in everything we do and are committed to making a difference in the lives of others by creating a work environment based on integrity, service, and inclusiveness. To maintain the highest possible level of efficiency and effectiveness, we will challenge ourselves to continuously examine the way we deliver services and information.

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Staff listing

  • Provides senior-level analysis, support, and recommendations related to the enrollment management effort
  • Overall supervision, leadership, and management of the Office of the Registrar, including the Veteran Student Center
  • Works closely with faculty and administrators in developing and implementing changes to policies, procedures, and systems affecting enrollment management efforts and registrar functions.
  • Family Education and Rights Privacy Act (FERPA) point of contact
  • Manages Office of the Registrar budgets and expenditures
  • Represents Office of the Registrar, Enrollment Services, and Student Affairs on permanent and ad hoc committees
  • Oversees Degree Works (Degree Audit, Student Educational Planner) functional issues/troubleshooting, requirement scribing and training
  • Serves as the primary Office of the Registrar athletic certifying official
  • Supports advisement related programs/committees, cross functional initiatives, and special projects
  • Assists faculty, staff, and administrators with academic policy questions and issues
  • Coordinator of communication between departments and degree completion students returning after an extended absence
  • Coordination of office operations and training
  • Oversees the University graduation clearance and diploma mailing processes
  • Manages the refund exception appeal process
  • Coordinates cross-functional office initiatives
  • Family Education and Rights Privacy Act (FERPA) point of contact
  • Oversees records functions such as grading, transcript production, enrollment verification, and academic processing
  • Oversees registration functions including the maintenance of registration related tuition and fees
  • Oversees and troubleshoots records and registration related system including the Trial Schedule Builder, Parchment transcript ordering system, and Banner Student module.
  • Coordinates policy, procedural, and system related issues/initiatives related to records and registration
  • Chair of the Drop Exception Committee and Residency Review Committee
  • Manages Office of the Registrar curricular processes and communication
  • Provides external support for curricular process 
  • Oversees class schedule building and the class schedule
  • Coordinates training and support for academic departments on class schedule building and registration processes
  • Manages refund schedules, finals schedule, projected course offerings, waitlisting, and registration processes for special programs
  • Analyzes Office of the Registrar processes to identify/recommend efficiency improvements
  • Designs, supports, and tests system development to address OR functional needs
  • Provides Office of the Registrar and Enrollment Services customers with data including the development of queries and reports
  • Provides system training to Office of the Registrar users
  • Serves as a liaison between Office of the Registrar and Computer Services
  • Coordinates grading processes, including grade changes, improper repeats and "I" to "F" process
  • Administrates the academic renewal process, coordinates proactive registration and Bear return
  • Processes academic history building
  • Coordinates the Drop Exception Appeal request/process and processes instructor drops
  • Assists returning students who have not attended for an extended period of time
  • Coordinates the National Student Clearinghouse administration
  • SACM Sponsored Student liaison
  • Coordinates the Refund Exception process
  • Manages the University scholastic honors processing
  • Coordinates the University graduation clearance process, commencement, and Application to Graduate system
  • Oversees the production of the University Commencement Program
  • Manages the academic calendar, and EDW dates
  • Assists with Degree Works scribing
  • Registration
  • Application to Graduation processing
  • Student information changes
  • Study Away grade changes
  • Transcript batches
  • Official transcript requests
  • Diploma printing
  • Commencement program
  • Registration
  • Application to Graduation processing
  • Student information changes
  • BDMS/imaging/records retention
  • Scholastic honors
  • Degree Works Student Educational Planner templates
  • Athletic compliance
  • Registration
  • Application to Graduation processing
  • Student information changes
  • Refund schedules
  • Registration sequence
  • Processing priority registration
  • Study Away registration
  • Refund Exception Appeals
  • Registration
  • Application to Graduation processing
  • Student information changes
  • Withdrawal report
  • Deceased student process
  • Credit by exam process
  • Grade changes
  • Registration
  • Student information changes
  • Transcript requests
  • Enrollment verification letters
  • Primary transcript processing coordinator
  • Coordinates vault operations for academic records stored on microfilm/microfiche transcript processing
  • National Student Clearinghouse verification
  • Office of the Registrar administrative office manager
  • Special projects assigned by the Registrar
  • Coordinates the Office of the Registrar communication/incoming office email
  • Assists office staff with special projects and assignments
  • Coordinates production of the undergraduate catalog
  • Maintains program of study codes
  • Maintains course records and prerequisites