1113 Assistant to the Chancellor/Coordinator of Institutional Research


TITLE Assistant to the Chancellor/Coordinator of Institutional Research







The Assistant to the Chancellor/Coordinator of Institutional Researchprovides support services to the Chancellor for the general administration of the campus, including tracking and coordinating tasks and projects of the administrative team. The Assistant to the Chancellor/Coordinator of Institutional Researchadvises the Chancellor on a wide range of topics, with significant effort devoted to information gathering, analysis, and preparation of summaries in a useable and meaningful form. The Assistant to the Chancellor/Coordinator of Institutional Researchconducts institutional research activities which provide information to support institutional planning, policy formulation, and decision making, directs and manages data collection, data analysis, and research activities relative to institutional research, and compiles data and manages the submission of required state and federal reports regarding Missouri State University – West Plains campus activities.


Education: A Master’s degree from an accredited institution is required. An earned doctorate is preferred.

Experience: A minimum of three years of progressively responsible administrative experience in higher education administration is required. Two years of experience in institutional research at an institution of higher education is preferred. Experience in planning, assessment, grant-writing, and/or grants administration is preferred.

Skills: Requires strong verbal and written communication skills, the ability to plan, track, and execute numerous tasks and projects, often on a short time schedule, the ability to project a strong positive image of the University to many constituencies, both on-campus and within the community, the ability to utilize computer and electronic resources for desired or specified outcomes, the ability to think critically and creatively to solve problems and pose solutions, the ability to work well with others and, when assigned, the ability to provide leadership in a team environment. Functional knowledge of personal computers and enterprise applications for data acquisition and analysis is required, including the ability to prepare documents, reports, spreadsheets, and databases using a variety of applications. The ability to use SAS or SPSS as a research tool is preferred. The ability to write concise analytical reports which are directed to specific readership is required.


1. Assists in the development of new initiatives for the campus, including, but not limited to, the design, articulation, coordination, implementation and/or assessment of such initiatives.

2. Assists major administrators of the campus in resolving organizational issues by conferring with them and advising them, as necessary and at the direction of the Chancellor, regarding appropriate solutions.

3. Advises the Chancellor and senior campus administrative officers on issues relating to the Missouri State University-West Plains campus by preparing reports, recommendations, findings and other correspondence as required.

4. Provides for a continual assessment process of the strategic plan in conjunction with other campus planning/assessment activities and documents results of the campus Performance Measures, including maintenance of the campus electronic portfolio/website that disseminates information on institutional performance and assessment.

5. Develops grant proposals for general campus initiatives, provides assistance and guidance to other campus personnel involved in the writing and submittal of grant proposals, may be required to oversee the administration of larger institutional grants, and maintains the campus interface with Missouri State University-Springfield Office of Sponsored Research and Programs, as well as with Missouri State University System grant consultant and various external evaluators.

6. Ensures that all state and federal reports are submitted in a timely fashion by establishing and maintaining a reports management system.

7. Provides data to appropriate administrative units regarding faculty activities by conducting extensive surveys of faculty, compiling data, and reporting the results.

8. Facilitates research studies conducted for senior administration by utilizing mainframe statistical packages.

9. Responds to ad hoc issues concerning the West Plains campus by researching the issues and providing appropriate responses.

10. Ensures that internal and external requests for support in completing surveys/questionnaires are completed in a timely manner by managing a suspense system of critical dates relative to the surveys/questionnaires.

11. Informs senior administration regarding instructional costs for academic units by managing a computerized costing procedure, compiling data derived from costing, and creating an annual report.

12. Maintains currency of Missouri State University-West Plains Orientation/Overview presentations, provides information of a general nature about the West Plains campus and its environment through the publication of a variety of documents such as the Fact Book, the Department Profiles, and Data Digests, and develops other special informational presentations concerning the campus, its programs and its initiatives for delivery to campus constituencies and/or community organizations.

13. Serves as a member of the Chancellor’s Administrative Council.

14. Exercises budget authority for the Office of the Assistant to the Chancellor/Institutional Research.

15. Serves, at the Chancellor’s request, as the Chancellor’s representative on committees or at meetings or events.

16. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Chancellor.

17. Supports the West Plains campus by performing all other duties as assigned.


The Assistant to the Chancellor/Coordinator of Institutional Research reports directly to the Chancellor.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.