1229 Recruitment Specialist, West Plains


TITLE Recruitment Specialist, West Plains




IMMEDIATE SUPERVISOR Coordinator of Admissions

MAJOR ADMINISTRATOR Dean of Student Services


The Recruitment Specialist, West Plains helps to achieve established enrollment and recruitment goals and objectives by developing a competent recruitment staff, establishing and maintaining effective communication with high school counselors and students, coordinating the college day/night programs and high school visits, assisting with the development of publications and personal correspondence for prospective and admitted students, developing and maintaining the Admission website, organizing and supervising the campus visit program for prospective students, and working alongside the recruitment staff in assuring completion of essential tasks, such as, assisting with admissions effort as needed and performing other activities as assigned by the Coordinator of Admissions.


Education: An associate’s degree is required; a bachelor’s degree is preferred.

Experience: At least one year of experience in college admissions and recruitment is preferred and is required if candidate does not have a bachelor’s degree. Experience with Missouri State University – West Plains’ academic programs, facilities, student activities and organizations, or at least two years of work experience in college admissions and recruitment at a regionally accredited institution, is preferred.

Skills: Excellent oral and written communications skills and sensitivity to issues related to the recruitment and retention of a diverse student body are required. Excellent organizational skills are required. Effective supervisory skills are required. Must have the ability to motivate employees to meet established goals and objectives. Computer skills are required. Database knowledge is preferred. Web development proficiency is preferred.

Effort: Requires the abilities to transport recruitment materials weighing 25 – 50 pounds. Some data entry and computer work is required.

Other: Scope of the job requires occasional travel with occasional overnight and weekend travel.


1. Coordinates the student recruitment effort at Missouri State University – West Plains by ensuring representation at college fairs, high school/community recruitment visits, advising prospective students and their parents regarding admission requirements, academic programs, financial aid, scholarships, residence hall, and student organizations and activities, assisting with the development of publications used for admissions and recruitment, responding to written, phone, email, and in-person inquiries, and meeting with visiting students and parents.

2. Makes formal presentations and plans activities and events, both on- and off-campus, for prospective students/families and high school counselors.

3. Ensures accomplishment of the outreach component of the recruitment plan by planning recruitment activities, directing travel responsibilities, and coordinating college day/night programs and high school visits.

4. Contributes to the accomplishment of the West Plains campus recruitment and enrollment goals by serving the needs of high school counselors and A+ Coordinators throughout the areas from which Missouri State University – West Plains draws students (primarily the seven-county area), maintaining good communication throughout the school year with high schools, coordinating mailings of materials and updated information to high school counselors as needed, and maintaining the high school database.

5. Coordinates special recruitment activities such as Red Carpet Days for high school juniors and seniors and informational programs for high school counselors and A+ Coordinators.

6. Advises supervisory personnel of the progress of ongoing responsibilities by monitoring and maintaining accurate records of student and high school/community college contacts and preparing reports concerning recruitment and admission activities.

7. Provides and analyzes information for management purposes by producing reports as needed, utilizing familiarity with student databases and using query tools.

8. Selects, trains, and supervises the Admission Counselor.

9. Selects and develops an effective public relations team of Missouri State University – West Plains students by serving as advisor to the Student Ambassador organization, being actively involved with Ambassador selection and training, and providing advisement and assistance regarding organizational functions and services.

10. Coordinates, organizes, and supervises the campus visit program for prospective students by selecting and training Student Ambassadors and evaluating the effectiveness of the campus tour program through interviews with participants.

11. Responsible for recruitment, admission, financial aid, advisement and registration of Missouri Sheriffs’ Association Training Academy applicants.

12. Maintains competency and professional currency through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training as requested by supervisor.

13. Ensures that miscellaneous assignments are completed in the best interests of the campus by accepting and accomplishing tasks which are delegated by the Coordinator of Admissions.


The Recruitment Specialist, West Plains is supervised by the Coordinator of Admissions and supervises the Admission Counselor and Student Ambassadors. The Recruitment Specialist operates with limited supervision and exercises self-direction under prescribed guidelines.

MAY 2008


Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 3 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.