7015 Coordinator of Residence Life - Residential Academic Programs


TITLE Coordinator of Residence Life - Residential Academic Programs




IMMEDIATE SUPERVISOR Associate Director of Residence Life and Services

MAJOR ADMINISTRATOR Director of Residence Life and Services


The Coordinator of Residence Life - Residential Academic Programs is responsible for shaping the environment and experiences of residential students by providing services and programs that foster academic success, promote the multi-faceted development of students, and encourage responsible involvement in campus and community life. The Coordinator develops, implements, and evaluates curricular and co-curricular experiences which promote both personal and community development.


Education: A Master's degree in College Student Personnel, Educational Administration, Counseling, or a related field is required.

Experience: At least one year of post-Master’s experience as a Residence Hall Director, including programming, the supervision of student workers, and working with an academic or learning community is required. Experience incorporating multi-cultural and multi-perspective experiences for students that are needed to succeed in a global, broadly diverse society is preferred. Experience working in a diverse environment and/or with students from diverse backgrounds is preferred.

Skills: The ability to establish positive working relationships with individuals of varying backgrounds, and organize activities and information to meet specific established goals is required. A demonstrated ability to perform in a problem-solving capacity and work independently is required. The ability to design and implement educational and social programs for residence life audiences is required. Effective communication skills (including interpersonal communication, presentation, and writing skills) and effective organizational skills are required. Proficiency with word processing, spreadsheet, database, and presentation software applications is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Implements assessment processes related to academic performance of residential students by administering assessment tools, collecting, analyzing, and compiling data on student academic performance and related residential program initiatives, and writing necessary reports.

2. Manages the budget(s) related to residential academic programs developed for programming and staff training and development.

3. Develops, coordinates, implements, and evaluates programs, events, and activities designed to promote personal/community development and academic success.

4. Monitors the progress of residential academic community programs to ensure that activities are timely, of high quality, and are appropriate and that the program direction is consistent with intended goals and philosophy; develops annual reports for internal and external use.

5. Advances the concepts of academic initiatives in the residential living environment by serving as a resource and liaison to other University offices.

6. Assists in the hiring and employment of qualified Residential Programming Assistants (RPAs) by participating in the student staff selection process, developing and implementing fall, mid-year, and spring training workshops, and providing on-going training, supervision, and evaluation.

7. Plans annual events, including the Move-in Day and Kick-off Dinner, and develops additional opportunities for student traditions.

8. Provides for accurate and timely interpretation and dissemination of information and policies by conducting regular meetings with RPAs and Hall Directors.

9. Assists and advises the Hall Directors and RPAs in assessing the academic needs of residents and planning programs or community activities to meet those needs.

10. Encourages interaction with faculty members by assisting Hall Directors and RPAs in planning programs to include faculty.

11. Assists with the marketing, promotion, application, and selection processes associated with the residential academic program(s) and/or living-learning communities.

12. Solicits faculty member participation and communicates and collaborates with Residential Academic Program Advisory Panel and Faculty Fellows on a regular basis.

13. Serves as a role model for all hall staff and residents in personal and professional behaviors.

14. Ensures effective intra-departmental communication through written memoranda, regular and timely contact with central office personnel, and active participation in weekly staff meetings.

15. Promotes professional and personal growth through participation in departmental committees and/or conference and workshop experiences as assigned.

16. Recommends approval of students requesting to move on or off floors having a residential academic program and communicates decisions to respective hall director and Residence Life Office.

17. Assists with, in conjunction with the Director, Associate Director, other Assistant Directors and Coordinators, appropriate and timely responses to system-wide or building-specific needs, emergencies, or other situations requiring central office intervention; this includes a rotational, on-call schedule.

18. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

19. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Director.

20. Supports the overall operation of the Department of Residence Life and Services and contributes to accomplishment of its mission and goals by performing other essential duties as assigned by the Associate Director.


The Coordinator of Residence Life - Residential Academic Programs reports to and receives supervision from the Associate Director, directly supervises an administrative support employee, and indirectly supervises Hall Directors and Resident Assistants working with residential academic programs in the residence halls. The Coordinator makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other status changes of those supervised.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.