1151 Assistant Director of Business Advisement Center


TITLE Assistant Director of Business Advisement Center




IMMEDIATE SUPERVISOR Director of Business of Advisement Center

MAJOR ADMINISTRATOR Dean, College of Business Administration


The Assistant Director of Business Advisement Center is responsible for assisting assigned business students in the development of academic schedules appropriate for the stated educational goals of students, assists in the development and implementation of a retention plan for the College of Business Administration designed to assist students in progressing towards degree completion, assists in planning, organizing, and presenting individual and group advisement sessions for business students, and assists with Student Orientation Advisement and Registration Program (SOAR). The Assistant Director of Business Advisement Center supervises the Business Advisement Center when the Director of Business Advisement Center is absent or unavailable.


Education: An MBA is required with a Bachelor’s degree in business administration or a related business discipline.

Experience: At least two years of experience in higher education is required, preferably in academic advising. Extensive knowledge of the University, its requirements and regulations, is preferred.

Skills: Strong oral and written communications skills are required. Excellent interpersonal skills, including conflict management, are required. Computer literacy, including word processing and database management are required. Organizational and time management skills are required.

Other: Scope of the position requires occasional weekend and evening work particularly during scheduled advisement/registration periods.


1. Provides an essential student service of academic advisement to students majoring in Business Administration or a related field by being knowledgeable of the academic policies and procedures unique to the College of Business Administration as well as the University, guiding students in decision-making and learning how to accept responsibility for their decisions, assisting all students (not just advisees) seeking academic information, and directing students to resources within the University that provide additional assistance (e.g., financial aid, testing, career services, and student employment).

2. Facilitates the development and implementation of a retention plan for the College of Business Administration by researching literature on student retention; attending workshops, conferences and seminars specifically addressing student advisement and retention; and recommending alternatives designed to assist students in progressing towards degree completion.

3. Facilitates the registration process for business students by assisting in planning, organizing, and presenting individual and group advisement sessions that provide information and assistance regarding degree requirements and the requirements for admission to the College of Business Administration.

4. Helps ensure the success of Student Orientation Advisement and Registration (SOAR) by presenting incoming business students with the requirements unique to the College of Business Administration, advising individual students of courses, and determining how approved transfer credit applies towards a business degree.

5. Ensures the effectiveness of the advising process by maintaining advisee files, regularly updating advisee academic reports, and validating the information contained in the advisee files with the student database.

6. Assists business students to develop a plan for completion of a degree by evaluating computerized degree audits that compare the degree requirements with the student's academic record, reviewing the audit with students to determine remaining courses required for degree completion, and assisting with developing plans for completion of those required courses.

7. Ensures continuity in the management and operation of the Academic Advisement Center by assuming the duties and responsibilities of the supervisor in his/her absence, when requested.

8. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development seminars, and attending training and/or courses as required by the Director of Business Advisement Center.

9. Contributes to the overall success of the College of Business Administration's Academic Advisement Center by performing all other duties and responsibilities as assigned.


The Assistant Director of Business Advisement Center is supervised by the Director of Business Advisement Center and supervises clerical staff, student employees and graduate assistants working in the COBA Advisement Center.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 3 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.