5655 Administrative and Operations Assistant - Football


TITLE Administrative and Operations Assistant - Football





MAJOR ADMINISTRATOR Director of Athletics


The Administrative and Operations Assistant, Football provides support and managerial assistance in the implementation of various operational functions of the football program.  Specific areas of responsibility include coordination of team travel, responding to requests for visiting team accommodations, assisting with fund-raising events, assisting with on-campus recruiting events, splicing game film, coordinating film exchange, coordinating facilities scheduling, and performing game day non-coaching activities.  The Administrative and Operations Assistant, Football provides administrative support services for the program, such as providing information, coordinating appointments, creating, organizing, and maintaining records, maintaining databases and extracting information, etc.


Education: A Bachelor’s degree is required.

Experience: At least one year of experience in responsible positions organizing and managing projects and/or activities is required.  General office experience in a university setting is preferred.

Skills:  Strong verbal and written communication skills, excellent interpersonal skills, organizational skills, and computer literacy are required.  The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. The ability to interact with diverse constituencies is preferred.

Other: The scope of the position frequently requires attendance at evening and/or weekend activities and requires out-of-town travel.


1. Helps to ensure well planned and organized road trips by securing transportation,  lodging, and meals and working with the opponent’s institution to secure practice time  and other on-site facility needs.

2. Coordinates with the athletic facility staff in the scheduling of facilities for practice, game day walk through, and out-of-season workouts and works with Athletics’ facility and administration staff on game day event management.

3. Helps to ensure arrangements for visiting teams are accommodated by responding to requests for hotel accommodations, practice times, and other pertinent information, as required.

4. Helps to ensure the success of special events hosted by Missouri State University Athletics by providing assistance to coaches and the athletics administrative staff for events such as the Spring Football Game, Missouri State University Auction for Intercollegiate Athletics, annual golf tournaments, annual team banquets, and other selected events.

5. Assists the coaches with the game film exchange program and splicing game film for coaches’ use in practice and game preparation.

6. Abides by and complies with National Collegiate Athletic Association (NCAA) and Missouri Valley Conference rules, academic standards, requirements, and policies of the University, and all guidelines and policies of the Athletics department and reports any concerns of compromise or violation of rules, standards, guidelines or policies to the Director of Athletics or the Associate Director of Athletics for Compliance.

7. Supports the program by performing varied or related processes such as creating and maintaining databases, extracting desired information from databases or websites, monitoring, facilitating, and enforcing compliance with established criteria, guidelines, and standards, etc.

8. Provides customer service by providing information to students, employees, and the public about programs, policies, and/or processes related to the department.

9. Maintains recordkeeping systems by filing, scanning and indexing, maintaining compliance with procedures, organizing the contents of files, and planning purging and storage schedules.

10. Coordinates appointments, creates and maintains records, and follows established procedures and policies.

11. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Athletics.

13. Helps to ensure the success of the football program by performing all other duties as assigned by the Head Coach and other members of the athletics administration staff.


The Administrative and Operations Assistant, Football is supervised by the Head Coach.


MARCH 2017


Factor 1: Educational/Experience Requirements of the Job

Level 6 - 900 Points: A combination of education and experience equivalent to a Level 6 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.

Factor 2: Complexity and Technical Mastery

Level 3 - 220 Points: Considerable skill in oral and written communication, the ability to make basic mathematical calculations, the ability to understand and follow instructions, knowledge of moderately complex or other work procedures, and the ability to work independently and coordinate a variety of activities and events are required.

Factor 3: Responsibility for the Work of Others

Level 2 - 30 Points: Occasional responsibility to direct the work of one or more student workers and/or temporary part-time workers. The requirement to supervise others is not a regular job duty, but may occur on an intermittent or irregular basis. The nature of the required supervision is largely confined to assigning work or tasks to others and does not include a full range of supervisory responsibilities.

Factor 4: Guidelines

Level 3 - 220 Points: The work involves carrying out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the incumbent must select from the most appropriate of several guidelines, and make minor adjustments to methods. The incumbent uses judgment in interpreting and adapting guidelines such as University policies, regulations, precedents, and work directions for application to specific cases or problems. The incumbent makes decisions regarding most deviations from the guidelines but major deviations from guidelines are referred to the supervisor. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on assignment, incumbents use diverse but conventional methods, techniques, or approaches. Jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Contacts

Level 3 - 105 Points: The purpose of contacts is to advise or counsel students or the general public, or to plan or coordinate work efforts with other employees who are working toward common goals and where relationships are generally cooperative. Contacts are moderately structured and routine.

Factor 6: Work Impact

Level 3 - 300 Points: Work activities normally address conventional problems or situations with established methods to supply other employees with information, services, or products they use to perform their work. Work products or services facilitate the work of other employees and directly affects the ability of other employees to timely complete specific tasks or processes. Work activities may affect the quality of services provided to moderate numbers of employees, students, or the public, but the services, information, or products provided have relatively minor effects on the welfare of the affected groups.

Factor 7: Physical Effort and Work Environment

Level 2 - 50 Points: The work may include limited but regular exposure to uncomfortable physical conditions and/or variable weather. The work may require periodic handling, carrying, or lifting of moderately heavy objects. Alternatively, the work may require standing and/or walking for long periods of time and/or the use of hands or arms in the same position for long periods of time.