1343 Manager, Emergency Preparedness


TITLE Manager, Emergency Preparedness




IMMEDIATE SUPERVISOR Director of Safety and Transportation and Vice President for Administrative Services

MAJOR ADMINISTRATOR Vice President for Administrative Services


The Manager, Emergency Preparedness directs the Emergency Management program of Missouri State University. The Manager, Emergency Preparedness manages planning, budgeting, training, and programming related to emergency preparedness and response functions. The Manager, Emergency Preparedness serves as a liaison with local, state, and federal agencies to ensure compliance and works directly with staff, faculty, and students to develop, implement, manage, and continually improve campus-wide emergency preparedness, business continuity response plans, and programs to improve the University’s ability to respond to emergencies, effectively manage incidents, and systematically restore the campus to full operation following adverse events.


Education: A Bachelor’s degree is required; a Bachelor’s degree in public health, emergency management, business administration, public administration, political science or a related field is preferred.

Experience: Five years of professional experience in emergency program management is required. Experience with the National Incident Management System (NIMS) and the Incident Command System (ICS) techniques of emergency response and recovery is required. Project planning and development experience is required. Experience in hazard identification and assessment, business continuity planning (BCP), continuity of operations planning (COOP), and continuity of government (COG), and the operation and management of an emergency operations center (EOC) is required.

Certification: Certified Emergency Manager (CEM) certification is required or must be obtained within six months of employment. Certification as a trainer for NIMS or ICS training is preferred.

Skills: Leadership and supervisory skills are required. Analytical skills are required. Strong verbal and written communication skills are required. Excellent interpersonal skills are required. Computer literacy is required. The ability to develop training and performance standards is required. The ability to manage a budget is required. The ability to solve problems and make appropriate decisions is required. The ability to clearly communicate ideas, facts, and concepts to all constituencies of the University is required. The ability to develop policy and procedures is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: The position requires travel throughout campus, including stairways in buildings. The nature of this job requires the mental and physical ability to respond quickly to events and emergency situations throughout campus.

Other: The scope of this position requires being available, except while on approved leave, twenty-four hours a day/seven days a week via communication devices in order to respond to emergency situations. This position may require evening and weekend work.


1. Responds to emergencies that directly or indirectly impact the operation of the University in accordance with the guidelines established within the Missouri State University Emergency Operation Plans, the State Emergency Management Agency (SEMA), the Federal Emergency Management Agency (FEMA) and the National Incident Management System.

2. Develops and reviews the Emergency Operations Plan and all annexes in order to meet and/or exceed compliance standards established by the Federal Emergency Management Agency (FEMA), keeps informed of federal, state, and local regulations affecting emergency plans and ensures that plans adhere to these regulations, proposes alteration of emergency response procedures based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations, and develops and performs tests and evaluations of emergency management plans in accordance with state and federal regulations.

3. Establishes and maintains a campus emergency response team assigned to staff the University’s Emergency Operations Center, facilitates the activation of the University’s Emergency Operations Center, and serves as Emergency Operations Center Manager in the event of an activation.

4. Coordinates responses by all appropriate campus resources during an actual event to ensure timely and effective response and manages recovery in a post-incident environment.

5. Keeps informed of activities or changes that could affect the likelihood of an emergency, as well as those that could affect response efforts and details of plan implementation.

6. Develops hazard-specific plans that outline operating procedures to be used in response to disasters or emergencies, such as accidents and terrorist attacks, and in recovery from these events.

7. Plans, develops, and implements a variety of table-top, functional, and full scale exercises designed to test the University’s ability to respond to various situations using an all-hazards approach to emergency management designed to test different departments in the University and identify gaps in the current response plan.

8. Ensures the Emergency Management call lists are up-to-date and functional, conducts quarterly reviews and verification of call lists and publishes updates, and maintains the building coordinator roster.

9. Maintains and updates all resource materials associated with emergency preparedness plans, prepares emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.

10. Coordinates disaster response or crisis management activities, such as ordering evacuations, opening shelters, and implementing special needs plans.

11. Develops and maintains liaisons with municipalities, county departments, other emergency response organizations (such as Red Cross), and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment, consults with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency.

12. Designs and administers emergency or disaster preparedness training courses that teach individuals how to effectively respond to major emergencies and disasters, trains groups in the preparations of long-term plans that are compatible with federal and state plans, provides guidance for levels and types of training needed for campus emergency responders and other key members of the campus community, identifies training resources, coordinates attendance, and maintains an accurate database detailing training curriculum received by individuals on campus to ensure the University is compliant with current NIMS requirements of having emergency responders trained in required ICS courses.

13. Inspects facilities and equipment, such as emergency management centers and communications equipment, to determine their operational and functional capabilities in emergency situations.

14. Attends meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other emergency management specialists and studies emergency plans used elsewhere to gather information for plan development and improvement.

15. Collaborates with other officials to prepare and analyze damage assessments following disasters or emergencies.

16. Develops instructional materials and makes presentations to groups to provide information on emergency plans and the implementation process.

17. Reviews emergency plans of individual campus departments to ensure their adequacy.

18. Conducts an inventory to determine the types of emergency-related needs to be addressed in disaster planning or provide technical support to others conducting such surveys.

19. Applies for federal funding for emergency management related needs and administers and reports on the progress of such grants.

20. Assists in the management of funds by planning, developing, and controlling preparation the department budget relating to University Emergency Preparedness.

21. Facilitates a work environment that encourages knowledge of, respect for, and the development of skills to engage with those of other cultures and backgrounds.

22. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Safety and Transportation.

23. Contributes to the overall success of the Department of Safety and Transportation by performing all other duties and responsibilities as assigned.


The Manager, Emergency Preparedness is supervised by the Director of Safety and Transportation and has a dotted line reporting relationship to the Vice President for Administrative Services.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.