5024 Postal Technician I


TITLE Postal Technician I




IMMEDIATE SUPERVISOR Postal Services Supervisor

MAJOR ADMINISTRATOR Director, Communication Services


The Postal Technician I receives, sorts, and delivers incoming U.S. Postal Service and campus mail, prepares and processes outgoing First Class, Priority, Standard A, parcels, and accountable U.S. mail according to U.S. Postal Service regulations. The Postal Technician I operates and maintains computerized postage metering, weighing, and accounting equipment and completes U.S. Postal Service forms. The Postal Technician I may exercise supervision of student or part-time workers.


Education: A high school diploma or the equivalent is required.

Experience: One year of mail service experience is required.

Skills: Effective oral and written communication skills are required. The ability to accurately sort by alpha-numeric schemes, the ability to operate complex electronic and mechanical devices and to perform recordkeeping and tabulation tasks is required. The ability to work in a computerized environment and learn to use specialized software applications is required. The ability to work effectively while under the pressure of deadlines is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Must be able to lift and transport materials, packages, and equipment weighing up to 70 pounds for short distances. Periods of prolonged standing are common. Vision and manual dexterity within normal limits is required to process mail.

License: Must have a valid Missouri driver's license.


1. Prevents institutional liability and the potential loss of its authority to operate an independent mail service by ensuring that the University's mail service complies with federal postal rules and regulations in the receipt, handling and distribution of all classes of incoming/outgoing mail.

2. Provides an efficient, prompt, service-oriented mail service for the University campus and community by preparing, weighing, scanning chargeback bar codes or manually entering the departmental budget number, metering appropriate classes of outgoing U.S. mail, including express mail, or private carriers to both domestic and international destinations with the proper postage, packaging according to U. S. Postal Service regulations, and reconciling daily postage reports to the postage used.

3. Provides customer service as required during deliveries and assists walk-in and telephone customers by furnishing customers with information regarding University postal policy, USPS regulations, and providing proper services to get mail processed.

4. Collects data on sorting and delivery volume for benchmarking analysis.

5. Properly operates mail metering machines and electronic accounting systems by ensuring the security of metering equipment in compliance with USPS regulations and department security requirements, ensuring proper care in the use and maintenance of equipment and supplies, maintaining adequate inventory levels of supplies, and promoting workplace safety.

6. Assures proper processing of various types of mail by intercepting and processing campus and international mail that was not separated from regular mail, charging departments for such mail, and packaging international mail for processing by international mail processor.

7. Assures the smooth functioning of Postal Services by helping others collect, sort, process, and deliver incoming U.S. and inter-campus mail to various campus locations.

8. Locates proper addresses and makes corrections for misdirected mail, returns unaddressed mail to the original sender for proper labeling, and forwards student mail.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current by staying updated on USPS regulation changes and attending training and/or courses as directed by the Postal Services Supervisor.

11. Contributes to the overall success of the Postal Services Department by performing other essential duties and responsibilities as assigned.


The Postal Technician I is supervised by the Postal Services Supervisor and may supervise part-time and student employees.




Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 2 - 350 Points: General mechanical or technical aptitude and a general knowledge of, and experience in, a skill, craft, or trade. A general ability to understand procedures, operations, and/or operate basic equipment, that typically require some previous experience or training is required. Jobs at this level typically require at least one and up to two years of related experience for successful performance.

Factor 3: Managerial Responsibility

Level 2 - 75 Points: Irregular but occasional responsibility to direct the work of student workers or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.

Factor 4: Guidelines

Level 1 - 20 Points: Specific detailed guidelines covering most aspects of the job. Deviations from guidelines must be authorized.

Factor 5: Contacts

Level 2 - 50 Points: The purpose may include obtaining or clarifying facts, or providing factual information to others. Contacts may be with coworkers or structured exchanges with students or the general public, and are generally for the purpose of exchange of information. Contacts at this level might include discussing a work order with individuals in a departmental office to more clearly define the problem, or providing directions or information to students or the general public.

Factor 6: Work Environment

Level 2 - 40 Points: The work area involves moderate discomfort and/or risk such as that from moving machinery, occasional work with hazardous substances, or moderate levels of noise. The work may require wearing of protective gear. The work area is generally adequately lighted and ventilated, but may involve uncomfortable temperatures at times.

Factor 7: Physical Demands

Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.

Factor 8: Responsibility for Facilities and Resources

Level 1 - 20 Points: The job requires limited levels of responsibility for facilities, money, tools, and/or equipment.

Factor 9: Complexity

Level 1 - 100 Points: The work consists of tasks that are clear-cut and directly related. There is little or no choice to be made in deciding what needs to be done. The actions to be taken are usually easy to discern and unambiguous, otherwise the employee requests assistance from a supervisor. Work is performed as it arrives or in an order set by someone else. The work can be learned relatively quickly.