5421 Patrol Corporal

POSITION IDENTIFICATION

TITLE Patrol Corporal

CLASSIFICATION NUMBER 5421

GRADE 25

CLASSIFICATION Nonexempt

IMMEDIATE SUPERVISOR Patrol Sergeant

MAJOR ADMINISTRATOR Patrol Lieutenant

GENERAL FUNCTION

The Patrol Corporal serves as a leader on a patrol shift, and provides guidance, motivation, training, mentoring, and assistance to officers and other members of the Safety and Transportation Department. The Patrol Corporal acts as Sergeant when the Patrol Sergeant is not available. The Patrol Corporal performs routine and emergency Public Safety Officer functions, coordinates crime prevention strategies and programs, presents safety and security and prevention/awareness lectures throughout the campus community, and maintains positive interactions with the general student, staff, and faculty population. The Patrol Corporal develops and maintains accurate records and prepares various reports.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A high school diploma or the equivalent is required; a Bachelor’s degree is preferred.

Experience: At least two years of experience is required in positions involving safety and security operations, parking and traffic control, fire prevention, or related fields (e.g., hotel security, airport gate security, department store security, private security firm, parking garage attendants, military police experience). At least two years of experience in organizing, preparing, and delivering training programs for adult learners is preferred.

Skills: Strong verbal and written communication skills are required. Excellent interpersonal skills are required. Strong organizational skills are required. Supervisory skills are required. The ability to plan, organize, motivate, and coach a team or multiple teams is required. Computer literacy and the ability to learn how to develop online training programs are required. The ability to work without close supervision and within a framework of specific guidelines is required. The ability to become familiar with the layout of the campus and its buildings is required; the ability to learn and understand departmental general orders is required. Technical knowledge of security functions, effective security assessment skills, and effective problem solving skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Certification: Annual certification for Adult/Child cardiopulmonary resuscitation (CPR) and Automatic External Defibrillators (AED) is required; proficiency will be demonstrated yearly. First Aid training will be completed every third year. Missouri Police Officer Standards of Training (POST) certificate is preferred.

Training: Successful completion of a 240-hour Public Safety Officer training academy prior to assignment or two years of experience as a Public Safety Officer at Missouri State University is required.

Effort: The position requires extended periods of standing, the ability to move quickly throughout campus on foot and by bike, including climbing stairs in all University buildings. The position periodically requires working in confined spaces and at heights. The position requires the ability to lift and carry equipment weighing up to 50 pounds. Work is performed primarily out-of-doors, in varied weather conditions. Bicycle patrol occurs on all three shifts. Employees in this job classification (job title) are designated as essential employees and must report to work as scheduled when University offices are closed due to severe weather.

Other: The scope of the position may require night time, holiday, and/or weekend work; this position is designated as essential and is required to report to work as scheduled when University offices are closed due to severe weather. Positions associated with this position classification may be located in facilities requiring the position to be designated ‘sensitive’ as defined by University policy. Positions associated with this position classification may include job duties, responsibilities, or activities that are subject to export control regulations. A valid Missouri driver’s license is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Helps to assure new and existing Public Safety Officers and Dispatchers are well-trained for their roles and have up-to-date required annual certifications by delivering basic public safety officer training curriculum for public safety officers.

2. Helps to encourage positive relationships between Safety and Transportation and the campus community by providing training about safety issues to various campus organizations and developing and presenting specific crime prevention strategies in response to campus safety trends.

3. Serves as Patrol Sergeant when the Patrol Sergeant is not available.

4. Helps to develop training schedules, lesson plans, testing modules, tracking methods, and reports to support an effective training program for Public Safety Officers.

5. Assists with the publication of safety and loss prevention publications, brochures, posters, and flyers by writing articles on safety topics or gathering information on safety or crime prevention issues and providing that material for use in publications.

6. Completes and documents internal investigations into complaints about the department or, at the request of University administration, conducts investigations into campus complaints or incidents involving possible criminal activity.

7. Serves as the liaison for departmental recruiting and selection processes with the Office of Human Resources.

8. Assists with the regular review and revision process of the department policy and procedure manual, drafts new procedures and revisions as directed, and ensures that changes to departmental procedures or policies are properly disseminated to all employees and that such dissemination is properly documented.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director, Safety and Transportation or designee.

11. Contributes to the overall success of the Department of Safety and Transportation by adhering to the Department of Safety and Transportation Policy and Procedures Manual and performing all other duties and responsibilities as assigned in a professional manner.

SUPERVISION

The Patrol Corporal is supervised by the Patrol Sergeant and supervises Public Safety Officers and student employees on his or her shift.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2017

JOB FAMILY 2

Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 4 - 750 Points: Knowledge of an extensive set of operations and procedures, specific skills and demonstrated ability, that requires considerable creativity or mechanical aptitude. Skills at this level normally require more than two and as much as five years of experience and previous training.

Factor 3: Managerial Responsibility

Level 3 - 150 Points: Some supervision and training of student and part-time workers may be required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day. Characteristic of this level would be employees who direct student workers, or work team leaders who act as working supervisors. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.

Factor 4: Guidelines

Level 2 - 50 Points: Specific guidelines and established routines exist, but some judgment in applying guidelines and deviating from standards must be exercised. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. At this level, the employee may also determine which of several alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to a supervisor.

Factor 5: Contacts

Level 5 - 350 Points: The purpose is to influence or motivate others to engage in negotiation regarding common, everyday issues. Contacts may be with students, coworkers, or the general public, may be moderately unstructured, and may involve persons who may be uncooperative or who have opposing objectives. Contacts at this level require considerable interpersonal skill, particularly in persuasion, negotiation, and conflict resolution.

Factor 6: Work Environment

Level 4 - 100 Points: The work environment involves potential high risk and/or stress due to exposure to dangerous situations, hazardous materials, and/or unusual environmental stress from working in high risk situations and/or high noise levels, poor ventilation, and/or extremes of heat or cold. Protective gear and/or special equipment is normally required.

Factor 7: Physical Demands

Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.

Factor 8: Responsibility for Facilities and Resources

Level 4 - 100 Points: At this level would be jobs in which the incumbent has the primary responsibility for the security of one or more facilities and the safety of the public within the facility. Jobs at this level might also involve total responsibility for the security and operation of expensive equipment used by others. Consequences of error would likely result in high risk of injury or death to self, other employees, or the public, and/or major damage to University assets.

Factor 9: Complexity

Level 2 - 250 Points: The work consists of tasks that involve related steps, processes, or methods. Decisions regarding what needs to be done involve choices requiring the employee to recognize the differences among a few easily recognizable situations. Decisions at this level are based on knowledge of the procedural requirements of the work coupled with the awareness of the specific functions and assignments of the department.