5595 Laundry Services Repair Technician


TITLE Laundry Services Repair Technician




IMMEDIATE SUPERVISOR Assistant Director, Residence Life, Housing and Dining Services – Facilities and Operations

MAJOR ADMINISTRATOR Director of Residence Life, Housing and Dining Services


The Laundry Services Repair Technician is responsible for maintaining and repairing all clothes washers, dryers, and related equipment, including industrial laundry equipment, located in residence halls, adjusting and repairing machines and meters, replacing defective mechanical and electrical parts using hand and power tools and diagrams, and providing technical advice regarding the replacement of those machines.


Education: A high school diploma or the equivalent is required.  Completion of technical school or courses in the repair of clothes washers and dryers is preferred.

Experience: At least two years experience in the repair of commercial coin-operated and card-operated clothes washers and dryers is required.

Skills: General mechanical, diagnostic, and troubleshooting ability is required.  Must have the ability to use electrical test equipment, small hand and power tools, mechanical equipment, and materials applicable to the mechanical trades.  The ability to interpret wiring diagrams, blueprints, and schematics is required.  Excellent interpersonal skills are required, particularly in communicating with students.   The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Supervisory ability is preferred.

Certification: Maytag certification is preferred.

Effort: The ability to lift and transport materials and equipment weighing up to fifty pounds on a frequent basis and up to one-hundred pounds on an occasional basis is required. A full range of physical motion is required to perform the job duties.  The job requires prolonged standing and frequent bending, stooping, and reaching on a daily basis and working in confined spaces.  The work is primarily performed indoors and can occasionally be in environments that are dusty, noisy, or which could have work hazards.

License: Must have a valid Missouri driver’s license.


1. Maintains coin-operated and card-operated clothes washing machines and dryers ranging from standard models to industrial capacity machines and keeps the equipment in operational condition by regularly checking their operational condition and evaluating the performance of each machine, trouble-shooting and repairing inoperative machines with failures that are within the capability to repair, and arranging for vendors to repair inoperative machines requiring extensive repairs.

2. Provides support and assistance to residents by responding appropriately to repair situations, assessing the problem, taking the appropriate action, and following up with residents.

3. Maximizes the service life of clothes washer and dryer equipment by reducing periods that the machines are not in operation and performing preventative maintenance and cleaning of machine ductwork and related equipment.

4. Maintains an inventory of tools and supplies necessary for the completion of repairs and keeps tools in good repair.

5. Safeguards funds by maintaining accountability for coins and paper currency removed from machines and dollar bill machine change banks, and depositing those funds in the Bursar’s Office.

6.  Assists with documenting the cost of maintenance, repairs, and services by keeping records of time and materials used and providing periodic status reports to the Assistant Director, Residence Life, Housing and Dining Services – Facilities and Operations.

7. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

8. Contributes to the overall success of Residence Life, Housing and Dining Services by performing all other duties assigned.


The Laundry Services Repair Technician is supervised by the Assistant Director of Residence Life, Housing and Dining Services – Facilities and Operations and supervises and provides leadership to part-time or student workers.




Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 3 - 550 Points: General mechanical or technical aptitude and specific knowledge and experience in a skill, craft, or trade. The ability to perform standard procedures, operations, and/or operate specific equipment, that is required through at least two years of experience and previous training is required.

Factor 3: Managerial Responsibility

Level 3 - 150 Points: Some supervision and training of student and part-time workers may be required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day. Characteristic of this level would be employees who direct student workers, or work team leaders who act as working supervisors. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.

Factor 4: Guidelines

Level 2 - 50 Points: Specific guidelines and established routines exist, but some judgment in applying guidelines and deviating from standards must be exercised. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. At this level, the employee may also determine which of several alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to a supervisor.

Factor 5: Contacts

Level 3 - 100 Points: The purpose is to advise or counsel students, coworkers, or the general public, or to plan or coordinate work efforts with other employees who are working toward common goals and where relationships are generally cooperative. Contacts are moderately structured and routine.

Factor 6: Work Environment

Level 2 - 40 Points: The work area involves moderate discomfort and/or risk such as that from moving machinery, occasional work with hazardous substances, or moderate levels of noise. The work may require wearing of protective gear. The work area is generally adequately lighted and ventilated, but may involve uncomfortable temperatures at times.

Factor 7: Physical Demands

Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.

Factor 8: Responsibility for Facilities and Resources

Level 2 - 40 Points: Jobs at this level might require frequent but routine responsibility for facility security, public safety, equipment, or money.

Factor 9: Complexity

Level 2 - 250 Points: The work consists of tasks that involve related steps, processes, or methods. Decisions regarding what needs to be done involve choices requiring the employee to recognize the differences among a few easily recognizable situations. Decisions at this level are based on knowledge of the procedural requirements of the work coupled with the awareness of the specific functions and assignments of the department.