1196 Coordinator, Multicultural Programs/LGBT Student Services


TITLE Coordinator, Multicultural Programs/LGBT Student Services




IMMEDIATE SUPERVISOR Executive Director, Multicultural Programs

MAJOR ADMINISTRATOR Assistant Vice President for Student Affairs


The Coordinator, Multicultural Programs/LGBT Student Services supports the Executive Director, Multicultural Programs in creating a more diverse campus and developing retention strategies for underrepresented students. The Coordinator, Multicultural Programs/LGBT Student Services assesses student needs and develops programs and services regarding sexual orientation and gender identity.


Education: A Bachelor’s degree is required; a Master’s degree is preferred.

Experience: One year of direct experience working with the LGBT community, preferably in a higher education setting, is preferred. Experience working with students and/or multicultural issues is preferred. Experience in program development and implementation is preferred. Experience with student development and supervision is preferred.

Skills: A broad understanding of sexual orientation and gender identity issues is required. A demonstrated commitment to promote and enhance diversity is required. Effective interpersonal, organizational, verbal, and written communication skills are required. Public presentation skills are required. The ability to implement and evaluate programming for a diverse community is required. The ability to maintain timely and effective communication through email and telephone in a professional manner is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: Some travel and evening and weekend work is required.


1. Supports the Executive Director, Multicultural Programs in creating a more diverse campus and developing retention strategies for underrepresented students.

2. Assists in planning and organizing the heritage and history month programs, including cultural entertainment and educational programs open to campus and community members.

3. Collects and compiles data on activities of the Office of Multicultural Programs to ensure consistency in practices, inclusiveness in planning, and equity in services.

4. Coordinates and collaborates with the Office of Student Engagement and other campus departments to provide educational programs for students.

5. Serves as an advisor for student organizations.

6. Assesses student needs and develops programs and services regarding sexual orientation and gender identity.

7. Serves as an advocate on behalf of students.

8. Makes recommendations on policies and procedures to increase inclusion on campus.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the supervisor.

11. Supports the overall success of Multicultural Programs by performing all other duties as assigned.


The Coordinator, Multicultural Programs/LGBT Student Services is supervised by the Executive Director, Multicultural Programs and may supervise student employees.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 1 - 150 Points: Work involves services including collecting, processing, and disseminating information for others to use. Work activities may be complex and may affect the accuracy, reliability, or acceptability of further processes or services, but typically involve providing information for others to use rather than requiring managerial decision-making on the part of the incumbent. Job activities typically have limited consequences for the department and relatively minor impact on the cost center. Jobs at this level typically involve no budgetary control except for the normal responsibilities associated with monitoring and reporting every day expenses.