TITLE Admissions Coordinator for Diversity Outreach and Recruitment
CLASSIFICATION NUMBER 1269
IMMEDIATE SUPERVISOR Director of Admissions
MAJOR ADMINISTRATOR Associate Vice President for Enrollment Management
The Admissions Coordinator for Diversity Outreach and Recruitment coordinates and manages initiatives designed to impact the recruitment of under-represented, first generation, and out-of-state students to Missouri State University. The Admissions Coordinator for Diversity Outreach and Recruitment represents Missouri State University at college fairs and high school/community college recruitment visits and counsels prospective students and their parents regarding admission requirements, academic programs, financial aid and scholarships, residence halls, student organizations, and activities. Using professional judgment and established University admission policy, the Admissions Coordinator for Diversity Outreach and Recruitment performs individual review of application documents of applicants in their territory who do not meet scale and/or core admission criteria, as well as applicants who have submitted the supplemental form and/or an appeal for admission as an exception, in order to make an admission decision and determine scholarship eligibility. The Admissions Coordinator for Diversity Outreach and Recruitment provides creative oversight and direction towards the development of publications, web pages, and email campaigns designed for first generation, under-represented, and out-of-state populations and responds to written, phone, email, and in-person inquiries. The Admissions Coordinator for Diversity Outreach and Recruitment meets with visiting students and parents, makes formal presentations, and plans activities and events in various cities for prospective students/families and high school counselors. The Admission Coordinator for Diversity Outreach and Recruitment develops and manages budgeted expenditures related to marketing to first generation, under-represented, and out-of-state student populations and monitors, measures, and performs statistical analysis of data to determine the effectiveness of outreach strategies related to enrollment goals.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A bachelor's degree is required; a master’s degree is preferred.
Experience: Two years of experience working in a higher education institution and experience in recruitment, admissions, and/or experience planning large events and managing complex projects is required. Experience working in a diverse environment and/or with students from diverse backgrounds is required. Familiarity with the organization of Missouri State University and data information systems is preferred.
Skills: Excellent communication skills, both written and verbal, are required. The ability to learn and follow complex procedures and detailed policies while working with minimal supervision is required. Effective decision-making skills are required. A fundamental understanding of current issues and challenges facing individuals representing diverse backgrounds is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Familiarity with the key processes in recruitment and promotion targeting individuals representing diverse backgrounds is preferred.
Effort: This position makes presentation and staffs recruiting events and transports and sets up media equipment, supplies, and displays unassisted. Some data entry and computer work is required.
License: A valid Missouri driver's license is required.
Other: Must be available to attend events during evenings and weekends; out-of-town, overnight travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Develops and implements recruitment and communication strategies designed to increase enrollment of underrepresented/out-of-state students, develops and manages budgeted expenditures and exercises managerial oversight to ensure the successful implementation of key programs of interest, planned events, and recruitment initiatives, recruitment events, fairs, and high school visits in Kansas City and St. Louis, and conducts research and statistical analysis of recruitment data to develop measurable goals for under-represented Kansas City and St. Louis student enrollment.
2. Contributes to the achievement of University enrollment and recruitment goals and objectives by representing Missouri State University at college fairs and high school/community college recruitment visits, advising prospective students and their parents regarding admission requirements, academic programs, financial aid and scholarships, residence halls, student organizations, and activities, assisting with the development of marketing materials used for admissions and recruitment, responding to written, phone, email, and in-person inquiries, meeting with visiting students and parents, making formal presentations and planning activities and events, both on and off-campus, for prospective students/families and high school counselors.
3. Engages with internal and external diversity-related organizations and government agencies that support our diversity strategy and identifies and builds relationships with community-based organizations serving first generation college students across all recruitment territories traveled by the Office of Admissions.
4. Assists in the development of internal networks and in providing effective means of communicating diversity initiatives throughout the University.
5. Develops and manages budgeted expenditures related to marketing to first generation, under-represented and out-of-state student populations, works with Marketing and Communications and Web and New Media to provide creative oversight and direction towards the development of admission publications, web pages, and email campaigns designed for first generation, under-represented, and out-of-state target markets, and monitors, measures, and performs statistical analysis of data to determine the effectiveness of outreach strategies related to enrollment goals.
6. Assists with the Multicultural Student Scholarship program and networks with multicultural alumni.
7. Develops project timelines and utilizes project manager software to plan and track outcomes of assigned key programs of interest and events, designs reports based on established targets for first generation and out-of-area student markets, and analyzes institutional recruitment data as well as data from testing services to make decisions to target recruitment efforts for successful enrollment outcomes.
8. Performs individual review of application documents of applicants in their territory who do not meet scale and/or core admission criteria, as well as applicants who have submitted the supplemental form and/or an appeal for admission as an exception, in order to make an admission decision and determine scholarship eligibility.
9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Admissions.
11. Assists with meeting enrollment, recruitment, and student service objectives of the University by performing other essential duties and responsibilities as assigned.
The Admissions Coordinator for Diversity Outreach and Recruitment is supervised by the Director of Admissions and supervises an Admission Counselor for Diversity Outreach and Recruitment, and may occasionally supervise graduate assistant(s) and student employees.
OFFICE OF HUMAN RESOURCES
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.
Factor 2: Supervisory Responsibility
Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.
Factor 3: Interactions with Others
Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.
Factor 5: Managerial Responsibility
Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.