1133 Assistant Director, Academic Advisement Center-Transfer Advising

POSITION IDENTIFICATION

TITLE Assistant Director, Academic Advisement Center-Transfer Advising

CLASSIFICATION NUMBER 1133

GRADE 43

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, Academic Advisement Center

MAJOR ADMINISTRATOR Associate Provost for Student Development and Public Affairs

GENERAL FUNCTION

The Assistant Director, Academic Advisement Center – Transfer Advising administers advising for transfer students with exploratory majors at Missouri State University. The Assistant Director, Academic Advisement Center – Transfer Advising chairs the campus-wide transfer advising committee, leads transfer advisor training and development for those involved in advising transfer students, and serves as a source of advising information for faculty and staff advisors across campus who work with transfer students. The Assistant Director, Academic Advisement Center – Transfer Advising grants access to the advising notes system, maintains the transfer center website, and advises the transfer articulation officer on transfer of general education courses. The Assistant Director, Academic Advisement Center – Transfer Advising assists the Director, Academic Advisement Center in program planning and administration of the Academic Advisement Center, including aspects of the campus-wide advisor training and development program and assessment of programs for transfer students. The Assistant Director, Academic Advisement Center – Transfer Advising carries an advising load of exploratory majors and assists assigned students in the development of academic schedules appropriate for their stated educational goals, guides exploratory students in the selection of academic majors, and directs students to resources within the University that provide assistance in making career and academic major choices, as appropriate.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree is required.

Experience: At least two years of academic advising experience is required, where knowledge of federal state, and higher education policies and procedures has been gained. Experience working with transfer students is required. Experience with advisor training and development programs is preferred. Teaching experience is preferred. Extensive knowledge of the University, its academic programs, requirements, and regulations is preferred.

Skills: Excellent verbal and written communication skills, interpersonal skills (particularly in working with a diverse student population), and organizational and management skills are required. The ability to work effectively with faculty members across campus is required. A working knowledge of various computer applications and database applications is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position occasionally requires work in the evenings and on weekends. Some travel is necessary to meet with prospective transfer students and advisors at area community colleges; a valid Missouri driver’s license is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides the essential student service of academic advisement by being knowledgeable of academic policies and procedures unique to Missouri State University that facilitate the advisement process, assists assigned students in the development of academic schedules appropriate for the stated educational goals of students, guides students in decision-making and learning how to accept responsibility for their decisions, assists students seeking academic information, assists new and transfer exploratory majors, individualized majors, and general studies majors in planning academic majors, and directs students to resources within the University that provide assistance in making career and academic major choices.

2. Ensures the effectiveness of the advising process by maintaining electronic advising notes for all advisees and using information in the Banner system to advise students appropriately, provides access to the advising notes system to other advisors, and maintains the advising notes system in the absence of the Director.

3. Works cooperatively with the Admissions Office, particularly the Assistant Director, Admissions – Transfer Coordinator, publishes material of interest to transfer students, communicates with college deans and department heads regarding the transferability of courses, communicates with the Associate Provost for Student Development and Public Affairs on transfer of general education courses, and works as a member of the Academic Advisement Center staff.

4. Helps to ensure the success of the Academic Advisement Center by assisting the Director in administration and assessment as needed.

5. Ensures continuity in the management and operation of the Academic Advisement Center by assuming the duties and responsibilities of the Director in his/her absence, when requested.

6. Assists in ensuring the success of academic advising across campus by directing assigned advisor training and development programs.

7. Assists prospective transfer students by meeting with them individually and discussing course choices at their home institution and providing pre-matriculation advising at Missouri State University, area community colleges, and on the web.

8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development conferences, and attending training and/or courses required by the supervisor.

10. Contributes to the overall success of the Academic Advisement Center by performing all other duties and responsibilities as assigned.

SUPERVISION

The Assistant Director, Academic Advisement Center – Transfer Advising is supervised by the Director of the Academic Advisement Center and assists in the supervision of academic advisors, administrative staff, and student workers, particularly in the absence of the Director.

OFFICE OF HUMAN RESOURCES

MAY 2015

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.