5086 Corporate Support Representative and Special Event Assistant


TITLE Corporate Support Representative and Special Event Assistant




IMMEDIATE SUPERVISOR Manager, Corporate Support

MAJOR ADMINISTRATOR Assistant General Manager, KSMU and Ozarks Public Television


The Corporate Support Representative and Special Event Assistant is responsible for attracting, maintaining, and increasing the underwriting revenues for KSMU radio station and Ozarks Public Television (OPT) and assisting with coordination and execution of marketing efforts and special events.


Education: A high school diploma or the equivalent is required.

Experience: At least one year of customer service, sales, or marketing experience is required. Experience in public broadcasting development is preferred.

Skills: Strong verbal and written communication skills are required. Excellent interpersonal skills are required. Computer literacy, particularly in use of word processing, is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: This position conducts sales calls and executes special events requiring transporting unassisted media and marketing materials weighing up to twenty-five pounds.

License: A valid Missouri driver’s license is required.


1. Secures financial commitments for programming, thus meeting assigned monthly and annual revenue goals in the form of underwriting from businesses in the Springfield, Branson, Joplin, and West Plains areas by researching potential revenue sources, initiating sales calls, and making oral presentations to business prospects, writing proposals for financial commitments, confirming the underwriting, servicing the sales accounts, and assisting in collecting underwriting commitments.

2. Supports marketing efforts by working with a variety of accounts including advertising agencies, financial and health care institutions, non-profit entities, retail businesses, universities, attorneys, doctors, and manufacturers, developing presentations and strategic marketing plans by providing ratings research analysis using Arbitron and Nielsen ratings information, writing FCC-compliant scripts for both radio and television stations.

3. Assists with the coordination and execution of the annual Friday Night TV Dinner and Wine and Food Celebration by working closely with the Corporate Support Representative and Special Event Coordinator and volunteer committee to ensure the success of the events, securing contracts with restaurants, coordinating marketing and promotion for the event, and securing corporate sponsorships and table sales.

4. Promotes a positive image of the University and Broadcast Services by assisting in securing business underwriting for special projects, securing corporate sponsorships and higher level merchandise donations for auctions and events, assisting with KSMU and OPT membership activities, and maintaining professional contacts within the community in order to increase station visibility.

5. Assists with the training of student workers.

6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

7. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Manager, Corporate Support.

8. Contributes to the overall success of Broadcast Services by working on other marketing and development projects as necessary and performing other essential duties and responsibilities as assigned.


The Corporate Support Representative and Special Event Assistant is supervised by the Manager, Corporate Support and supervises student interns.


JUNE 2015


Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 1 - 500 Points: Knowledge of principles, processes, methods, and procedures associated with a limited range of healthcare, technical, scientific, administrative support, communications, or social science program objectives or common problems. Knowledge permits the employee to complete routine medical and healthcare procedures, common administrative support tasks, operate basic equipment and instruments, carry out a variety of interrelated tasks and recurring assignments, assist individuals, answer common questions, and/or elicit information from a variety of sources. Professional knowledge, skill, and technical mastery at this level are typically acquired through a combination of formal education and/or training and experience beyond a high school diploma.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.