TITLE Utilities Manager
CLASSIFICATION NUMBER 8875
IMMEDIATE SUPERVISOR Assistant Director of Facilities Management, Maintenance
MAJOR ADMINISTRATOR Director of Facilities Management
The Utilities Manager directs and manages the overall operation of the powerhouse, utility tunnels, the production and distribution of utilities (steam, chilled water, natural gas, domestic water, 13,200 volt and 4,160 volt electrical systems, all sewer systems), the maintenance of these systems within all University-owned properties, the contracted Building Environmental Specialist services, and the Energy Management Program. The Utilities Manager meets these responsibilities through supervisory staff and skilled trades assigned to the operation, including the Energy Manager, Powerhouse Foreman, Energy Management Technicians, a Steamfitter, and a Maintenance Mechanic (Utilities Locate), contracted services for mechanical, electrical, plumbing, and insulation systems, and the contracted Building Environmental Specialist (BES). The Utilities Manager ensures that all assigned University facilities are structurally sound, mechanically operational, and electrically efficient and safe. The work performance of tradesmen assigned to various supervisory personnel under the direction of the Utilities Manager is reviewed by the Utilities Manager, as well as by their supervisors. The Utilities Manager assists the Assistant Director of Facilities Management, Maintenance in developing long range plans for upgrading assigned mechanical and electrical equipment and develops, documents, and administers preventive maintenance programs for all assigned mechanical and electrical equipment. The Utilities Manager develops, documents, and administers the in-house commissioning of assigned equipment in new buildings and retro-commissioning of assigned equipment in existing buildings. The Utilities Manager serves as project manager and coordinates and sometimes directly supervises utility outages and the performance of emergency and routine maintenance on campus utilities and facilities. The Utilities Manager enforces federal regulations governing environmental protection, the handling of hazardous materials and hazardous waste, and the use of chemical substances and materials.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: An Associate’s or two-year technical degree from a college, vocational, or technical school in mechanical, electrical, or civil engineering is required. A Bachelor’s degree in electrical, mechanical, civil engineering or facilities management is preferred.
Experience: With an Associate’s degree, seven years of progressively responsible experience in the operation, management, and maintenance of utility production and distribution systems, the supporting auxiliary equipment and systems, the supervisory control systems (direct digital controls and pneumatic controls), and the associated facilities equipment at the point of use is required; supervisory experience is required. With a Bachelor’s degree, five years of progressively responsible experience in the operation, management, and maintenance of utility production and distribution systems, the supporting auxiliary equipment and systems, the supervisory control systems (direct digital controls and pneumatic controls), and the associated facilities equipment at the point of use is required; supervisory experience is required.
Skills: Management and administrative skills (the ability to analyze, delegate, and organize) are required. Skills in steam production and distribution, high-voltage electrical distribution, district chilled water production and distribution, natural gas distribution, water (domestic, sanitary, and storm) distribution, computerized maintenance management systems (CMMS), building management systems (BMS), supervisory control and data acquisitions (SCADA), Heating, Ventilating, and Air Conditioning and/or Electrical Systems are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Must be able to lift and transport materials and equipment weighing up to 50 pounds on a frequent basis and up to 100 pounds on an occasional basis; prolonged standing and frequent bending, stooping, and reaching on a daily basis is required. Working in confined spaces, such as utility tunnels, tanks, voids, fire boxes, mud drums, and steam drums, is required. The incumbent must have a full range of physical motion in order to operate manual and electrically-powered tools and electrical test equipment, to move throughout campus, including climbing stairs in all University buildings, and to work at heights. Work is performed indoors and out-of-doors, occasionally in environments that are dusty, noisy, flooded, hot, or which could have work hazards. Some positions in this job classification (job title) are designated as essential employees who must report to work as scheduled when University offices are closed due to severe weather; the supervisor will communicate whether the particular position is considered essential and under what situations.
Other: This position in on-call twenty-four hours a day and seven days per week. The scope of the position requires exposure to and use of chemicals, solvents, and cleaners common to mechanical work that may be hazardous and/or cause injury if specific instructions regarding their mixture, use, and disposal/storage are not properly followed. A valid Missouri driver’s license is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists the Assistant Director of Facilities Management, Maintenance by developing departmental policies and procedures for assigned areas of responsibility, establishing priorities for scheduled mechanical and electrical services within the assigned area of responsibility, administering preventive maintenance programs for assigned facilities, inspecting facility and utility systems to determine repair or replacement needs within the assigned area of responsibility, and supervising the performance of emergency and routine maintenance on campus facilities in the area of responsibility.
2. Helps to maintain a safe campus environment by ensuring all Fire Protection Systems such as fire panels, smoke/heat detectors, sprinkler systems, and pumps are maintained in accordance with the applicable National Fire Prevention Association (NFPA) standards and ensuring all emergency generators/power systems are properly maintained and operational at all times.
3. Helps to maintain an energy efficient campus environment by ensuring all energy management systems (including utility meters) such as network control modules (NCMs), network integration engines (NIEs), network automation engines (NEs), BACnet, and associated devices are maintained in accordance with the applicable standards and that all systems are operational at all times.
4. Assists the Assistant Director of Facilities Management, Maintenance regarding the improvement of University utility-related facilities by developing long range plans for upgrading systems within the area of responsibility and recommending replacement of equipment within the area of responsibility.
5. Minimizes institutional liability regarding the University’s compliance with federal regulations by interacting with the Director of Environmental Management to enforce policies, laws, and regulations governing environmental protection, the handling of hazardous materials and hazardous waste, and the use of chemical substances and materials.
6. Assists the Administrative Coordinator in preparing specifications for contract services for utility-related maintenance and repair projects that are beyond the capability of the University to perform.
7. Ensures that all managers and foremen are provided appropriate direction, leadership, guidance, support, and training to enable the advancement of their knowledge and experience in the operations of the overall campus energy and related mechanical systems environment.
8. Ensures that the Powerhouse is operated within all federal, state, and local regulations and guidelines for the proper production and distribution of high pressure steam and related equipment systems.
9. Ensures that contracted mechanical services in the area of responsibility met specified results by inspecting the work performed and directing corrective action as necessary.
10. Assumes responsibility for the performance of employees in the area of responsibility by spot-checking work in the field, evaluating the quality of the work performed, and coordinating with the Assistant Director of Facilities Management, Maintenance, the Facilties Manager, the foremen, and the Administrative Coordinator to develop management tools to evaluate personnel and trade-related performance.
11. Assists the Assistant Director of Facilities Management, Maintenance in developing a technically qualified staff by hiring qualified applicants, training employees to standards, and supervising and evaluating the performance of assigned personnel.
12. Enforces University rules and policies regarding employee conduct by advising all assigned employees about the University’s rules and policies on employee conduct, issuing verbal warnings and written reprimands for violations, and recommending progressive disciplinary action to the Assistant Director of Facilities Management, Maintenance as necessary.
13. Assists the Assistant Director of Facilities Management, Maintenance in coordinating with the Planning, Design & Construction Office to provide effective review of contract documents prior to award, interface throughout the construction phases to promote contract administration efficiency, followed by a thorough and complete transition of the facility to the Facilities Maintenance department.
14. Serves as project manager and coordinates and sometimes directly supervises utility outages and the performance of emergency and routine maintenance on campus utilities and facilities.
15. Helps to reduce the likelihood of a significant disruption of utilities (i.e., heating, cooling, electricity, water) provided to the University campus and assures around-the-clock responsiveness to mechanical failures or emergency situations by assisting the Assistant Director of Facilities Management, Maintenance to anticipate requirements for exceptional mechanical maintenance efforts, assisting in developing appropriate contingency plans to respond to those needs and other emergency conditions, assisting in the coordination of contracted services beyond the capabilities of the University to handle, remaining available for on-call technical support for emergency responses, and assisting with efforts to restore the University environment to normalcy.
16. Assumes responsibility for utility locates for both maintenance and construction-related needs.
17. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as assigned by the Assistant Director of Facilities Management, Maintenance.
18. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
19. Contributes to the overall success of the Facilities Maintenance by performing all other duties and responsibilities as assigned.
The Utilities Manager is supervised by the Assistant Director of Facilities Management, Maintenance, supervises the Energy Manager, Powerhouse Foreman, Energy Management Technicians, the Steamfitter, a Maintenance General Mechanic serving as utilities locater, the Special Projects Technician, and the contracted Building Environmental Specialist (BES), enforces University and departmental policies, and makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other changes of status of those supervised.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2016
JOB FAMILY 2
Factor 1: Educational Requirements of the Job
Level 5 - 300 Points: The job requires a high school diploma or equivalent and an Associate's degree (60 credit hours or more) or equivalent vocational training or certification.
Factor 2: Skill Requirements - Craft and Trade Skills
Level 6 - 1500 Points: This level represents the most complicated craft skills involving advanced electronics and mechanical theory. Craft skills at this level involve journeyman-level knowledge of principles, concepts, specialized complicated techniques and methods of a profession, and the skill in applying that knowledge that is typically acquired with experience and advanced training beyond that of journeyman-level.
Factor 3: Managerial Responsibility
Level 6 - 750 Points: Supervision of a departmental work group involving highly skilled technical or complicated work. Supervision at this level involves the direction of skilled work, specialized tasks, or work of a complicated nature. This level is typical for managers who supervise other supervisors or a large group of paraprofessionals or professionals in technical and skilled areas. Supervision at this level includes a full range of supervisory responsibilities including responsibility for staffing and performance management as well as budgeting and planning functions.
Factor 4: Guidelines
Level 4 - 150 Points: Administrative policies and procedures are available in general terms, but employee uses initiative and creativity in deviating from past practices to develop new methods or policies. Employee must exercise judgment in interpreting the intent of guidelines, methods, procedures, and processes to achieve objectives is left up to the incumbent.
Factor 5: Contacts
Level 5 - 350 Points: The purpose is to influence or motivate others to engage in negotiation regarding common, everyday issues. Contacts may be with students, coworkers, or the general public, may be moderately unstructured, and may involve persons who may be uncooperative or who have opposing objectives. Contacts at this level require considerable interpersonal skill, particularly in persuasion, negotiation, and conflict resolution.
Factor 6: Work Environment
Level 3 - 70 Points: The work area involves moderate discomfort and/or risk such as operating heavy machinery or dangerous equipment, or frequent exposure to hazardous materials. Alternatively, the work area may be subject to environmental discomfort such as poor ventilation. Loud noises, and/or extremes of heat or cold. The work often requires wearing protective gear that may be uncomfortable. The nature of the work environment may produce moderate levels of stress.
Factor 7: Physical Demands
Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.
Factor 8: Responsibility for Facilities and Resources
Level 4 - 100 Points: At this level would be jobs in which the incumbent has the primary responsibility for the security of one or more facilities and the safety of the public within the facility. Jobs at this level might also involve total responsibility for the security and operation of expensive equipment used by others. Consequences of error would likely result in high risk of injury or death to self, other employees, or the public, and/or major damage to University assets.
Factor 9: Complexity
Level 5 - 1000 Points: The work involves varied duties requiring many different and unrelated processes and methods applied to a broad range of activities or substantial depth of analysis, typically for an administrative and professional field. Decisions regarding what need to be done include areas of uncertainty in approach, methodology, or interpretation and evaluation processes resulting from such elements as continuing changes in programs, technological developments, unknown phenomena, or conflicting requirements. The work requires originating new techniques, establishing criteria, or developing new information.