5132 Internet Specialist


TITLE Internet Specialist




IMMEDIATE SUPERVISOR Associate Provost for Faculty



The Internet Specialist oversees the organization, design, and functionality of multiple websites for Office of the Provost. The Internet Specialist assures accessibility of the websites for all users including consideration for the Americans with Disabilities Act. The Internet Specialist ensures the coordinated development, communication, and implementation of web projects, media and email communication, and web policies and procedures within Academic Affairs. The Internet Specialist collaborates with all units within Academic Affairs and associated websites of the colleges and departments to understand and meet the information needs of users.


Education: Completion of college courses equivalent to an Associate’s degree in a computer related field is required. An emphasis in an information technology field or a design discipline utilizing state-of-the-art technology is preferred.

Experience: At least one year of experience designing web sites that addressed issues of design, architecture, and accessibility is required.

Skills: The ability to effectively communicate and collaborate with diverse constituencies with varying levels of technical knowledge is required. Effective interpersonal, organizational, and team building skills are required. Strong oral and written communication skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. A strong understanding of HTML coding, cascading style sheets, and streaming technologies is preferred. An understanding of accessibility issues related to disabled users is preferred. 


1. Assumes responsibility for the Office of the Provost’s websites by planning, organizing, evaluating, and developing resources, making recommendations for the overall site regarding design, security, upgrades, and technical issues, monitoring the sites and gathering information from users to make refinements based on changing technology and student expectations, researching state-of-the-art web trends, operations, and user-centered design strategies, and assisting with the promotion of the Provost’s websites in key search engines and relevant printed publications.

2. Ensures coordinated implementation of web projects by communicating clearly with different departments, attending meetings and representing the interests of the Provost’s office, and responding to inquiries.

3. Assures the accessibility of all college websites to all interested persons regardless of disability and compliance with state and federal laws regarding accessibility.

4. Ensures the optimal look, feel, and usability of the sites as well as the consistency and timely availability of pages released to the site by planning and reviewing the navigational user interface design and information site architecture, working collaboratively with programming areas, and understanding the target audience and their information needs.

5. Establishes policies and procedures for the Office of the Provost on web-related issues and processes and ensures that the Office of the Provost is following university web policies.

6. Establishes the architecture and design strategy of the Provost’s websites.

7. Serves as the liaison for the Office of the Provost between all academic departments and Web & New Media.

8. Coordinates the creation and release of media and email communications to faculty from the Office of the Provost.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Provost for Faculty.

11. Contributes to the overall success of the Office of the Provost by performing all other duties as assigned.


The Internet Specialist is supervised by the Associate Provost for Faculty.




Factor 1: Educational/Experience Requirements of the Job

Level 5 - 985 Points: A combination of education and experience equivalent to a Level 5 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.

Factor 2: Supervisory Responsibility

Level 3 - 897 Points: Regular but limited supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and/or assigning tasks. Supervision at this level may also involve directing the work assignments of one or more full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and the supervisory duties typically do not consume a large portion of the work day.

Factor 3: Skill, Complexity, and Technical Mastery

Level 4 - 1300 Points: Knowledge of information technology such as could be acquired through experience or classroom-based course work in either vendor-focused or technology specific training such as Oracle, HTML, Java, or Extensible Markup Language. Knowledge permits the employee to carry out routine assignments and to gain familiarity with operating systems, equipment, software, and business goals of the University. Alternatively, knowledge of established processes, methods, and techniques, as well as practical knowledge of a few specific technical and scientific principles. Alternatively, advanced knowledge of a skilled trade to solve unusually complex problems. Knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete important stages in a multi-step project.

Factor 4: Budgetary Control

Level 1 - 193 Points: Jobs at this level involve no budgetary control except for the normal responsibilities associated with monitoring and reporting everyday expenses.

Factor 5: Work Environment and Physical Demands

Level 1 - 25 Points: The work environment has only everyday discomforts associated with an office or commercial vehicle. The work area is adequately lighted, heated or cooled, and ventilated. Work is largely sedentary involving mostly sitting with occasional walking, standing, bending, or carrying of small items. No special physical demands are required of the work.

Factor 6: Work Impact and Effect

Level 1 - 900 Points: Work products or services facilitate the work of other individuals. Work activities may be complex, but normally involve addressing conventional problems or situations with established methods to supply others with information, software, or equipment they use to perform their work. Improperly performed work and/or equipment or software failures normally will directly impact the ability of other individuals to timely complete specific tasks or processes, but usually on a person-by-person basis. Although improperly performed work and/or equipment software failures are typically noticed and corrected relatively quickly, after hours repairs are not available. While improperly performed work and/or equipment or software failures may create delays and inconvenience for specific individuals, the overall impact on the unit is minimal.