TITLE Information Technologies Coordinator-TV
CLASSIFICATION NUMBER 5067
IMMEDIATE SUPERVISOR Chief Engineer-TV
MAJOR ADMINISTRATOR Director of Broadcast Services
The Information Technologies Coordinator-TV is responsible for design, engineering, and administration of the information management systems required to support the mission of the television station. This position works with the Chief Engineer-TV to plan future equipment and process needs, coordinates with other information technology units within the University, and assists the Director of Broadcast Services to plan and evaluate on-going technology and integration efforts. Responsibilities include examining business workflow, identifying opportunities for information technology-based solutions, and implementation and management of those systems. The Information Technologies Coordinator-TV develops in-house IT infrastructure, coordinates the work of outside information systems vendors, manages staff training for new systems, and audits performance of the department’s information management systems.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: Completion of college and/or technical courses equivalent to an Associate’s degree in electronics, applied science or a scientific or technical field is required.
Experience: Four years of computer applications programming and IP-based network experience in a performance-oriented environment is required. Applications development experience on a variety of platforms is required. Experience with multi-vendor network systems administration is required. Experience with Cisco IOS network management in a VLAN environment is preferred. Experience in television master control with broadcast automation control systems is preferred. Supervisory experience is preferred. Proficiency in C++, SQL, and Web development experience is preferred. Experience working with vendor-supported applications development is preferred.
Skills: The ability to manage multiple concurrent projects and work with people possessing different levels of technical knowledge is required. Must have analytical skills with the ability to diagnose and solve technical performance problems and apply computer-related solutions to workflow performance issues. The ability to design, engineer, and administer scalable networks in a multi-vendor, mixed protocol/topology environment is required. Server administration skills in mixed-OS environments are required. The ability to manage large-scale redundant NAS storage systems is required. The ability to write original code-based application solutions for process needs, as well as mange code development of others, is required. The ability to follow verbal and written directions as well as the ability to communicate effectively with others, including coordination with University IT personnel and units is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Other: After-hour ‘on-call’ involvement to respond to failures of mission critical systems in a timely manner is required. Must be able to insert and remove control room rack equipment weighing 25-50 pounds with the help of another employee.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures effective operations by designing, acquiring, engineering, and administering the departmental information management infrastructure.
2. Maximizes performance by analyzing and identifying process and workflow tasks that can be streamlined by applying automated information management solutions.
3. Ensures the success of the stations by maintaining key relationships between the department and outside vendors and other University information technology departments.
4. Evaluates and facilitates the acquisition of new technology resources by understanding the functions of the stations, analyzing current processes and advising on appropriate alternatives to meet process needs and managing the purchase and implementation of new IT systems introduced within the department.
5. Ensures that station personnel are able to perform their duties by maintaining the integrity and security of Broadcast Services information systems and infrastructure by developing and implementing appropriate procedures and protocols for responsibly maintaining those systems and infrastructures.
6. Ensures optimum utilization of resources by developing and maintaining effective systems for monitoring resources, keeping logs, and tracking metrics for evaluating system performance.
7. Ensures that station staff are appropriately trained and able to operate the various information management assets as required by providing consultation and inservice training as needed.
8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Chief Engineer-TV.
10. Contributes to the overall success of Broadcast Services by performing other duties as assigned by the Chief Engineer-TV or the Director of Broadcast Services.
The Information Technology Coordinator-TV is supervised by the Chief Engineer-TV and supervises student workers.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2017
JOB FAMILY 3
Factor 1: Educational/Experience Requirements of the Job
Level 8 - 1576 Points: A combination of education and experience equivalent to a Level 8 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.
Factor 2: Supervisory Responsibility
Level 3 - 897 Points: Regular but limited supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and/or assigning tasks. Supervision at this level may also involve directing the work assignments of one or more full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and the supervisory duties typically do not consume a large portion of the work day.
Factor 3: Skill, Complexity, and Technical Mastery
Level 7 - 2200 Points: Professional knowledge of the principles, concepts, and specialized complicated techniques of a profession. Knowledge of a wide range of information technology methods and procedures and specialized knowledge in one or more specific functions. Knowledge permits the incumbent to provide authoritative advice on difficult assignments such as planning advanced systems. Skill in applying knowledge through analyzing, designing, organizing, and developing major programs, systems, and networks.
Factor 4: Budgetary Control
Level 3 - 579 Points: Jobs at this level are responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.
Factor 5: Work Environment and Physical Demands
Level 1 - 25 Points: The work environment has only everyday discomforts associated with an office or commercial vehicle. The work area is adequately lighted, heated or cooled, and ventilated. Work is largely sedentary involving mostly sitting with occasional walking, standing, bending, or carrying of small items. No special physical demands are required of the work.
Factor 6: Work Impact and Effect
Level 5 - 3780 Points: Work products or services directly impact the entire university system and the well-being of large numbers of individuals. Typically the work is complex and may involve addressing conventional problems or situations with established methods or resolving critical problems or developing new processes or models to address specific problems. Improperly performed work and/or equipment or software failures produce errors and delays that affect the operations and/or reputations of the entire University. Improperly performed work and/or equipment or software failures may be remedied in the short to medium term, but at very substantial cost of time and resources. The scope of improperly performed work and/or equipment or software failure is system-wide and the nature of the activity requires that emergency repairs be performed.