1841 Director, Plaster Student Union


TITLE Director, Plaster Student Union




IMMEDIATE SUPERVISOR Associate Vice President for Student Affairs/Dean of Students

MAJOR ADMINISTRATOR Vice President for Student Affairs


The Director, Plaster Student Union (PSU) provides vision and strategic direction to programs within the Plaster Student Union (including PSU food, retail operations, and administration, Student Engagement, and Event and Meeting Services) and promotes collaborative and joint programming among assigned departments in support of the overall mission and goals of the division and University. The Director, Plaster Student Union is responsible for administrative oversight of Plaster Student Union. The Director of Plaster Student Union coordinates all staff, student, and campus efforts - both educational and business - to realize Plaster Student Union’s goal to be the community center of the University for members of the University family - students, faculty, staff, alumni, and guests. The Director of Plaster Student Union coordinates and implements other duties as assigned by the Associate Vice President for Student Affairs/Dean of Students.


Education: A Master's degree in Education Administration, College Student Personnel, Student Development, Recreation Administration, Business Administration or a related field is required.

Experience: At least three years of successful administrative experience in higher education is required including: experience in managing a large budget and generating revenues to expand services; appropriate supervisory experience; knowledge of the role of the college union; and a demonstrated commitment to equal opportunity/affirmative action. Experience in a comparable professional position and experience in both auxiliary enterprises and student development programming is preferred.

Skills: Requires exceptional organizational, management, leadership, communication, and interpersonal skills. Computer literacy is required. A record of inclusive conduct and evidence of multicultural skills in the workplace is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position requires evening and weekend work.


1. Ensures that the out-of-classroom and co-curricular needs of the University community are met through comprehensive and mutually supportive programming and activities by supervising and providing professional support to Plaster Student Union.

2. Ensures Plaster Student Union accomplishes the parallel goals of student development and providing quality facilities for the University community by formulating operational policies and procedures which engender an equitable balance between the educational goals of students and their co-curricular needs, planning and coordinating the programs and activities conducted during the academic year, and assessing and evaluating achievement of those goals and objectives through formal assessment , personal observations, reports, student input and other strategies.

3. Ensures that quality services and programs are provided to the University community by supervising all programs, activities, and functions held in, hosted, sponsored, or developed by Plaster Student Union.

4. Approves or recommends approval of rental contracts for use of the Plaster Student Union by commercial entertainment, non-profit, or public service organizations, groups, and individuals based upon an analysis of the potential liabilities associated with the rental contract, ensuring that the proposed use of the Plaster Student Union is consistent with University policies, and that the proposed event/activity can be supported within the capabilities of the Union without significant modifications.

5. Negotiates contracts with potential users and reviews rental contracts for compliance with University policies, ensuring that required insurance coverages are in effect, and seeking legal review of rental contracts that are non-standard.

6. Develops an effective and competent Plaster Student Union staff by recruiting and hiring qualified applicants, providing training in operational policies and procedures, making work assignments as appropriate, supervising work activities, and evaluating performance.

7. Ensures that the facilities and equipment of Plaster Student Union are clean, operational, and properly maintained by establishing appearance and cleanliness standards for the facilities and directing support staff efforts toward achievement, conducting periodic inspections, directing a strategy of preventive maintenance for all equipment, and contracting for repairs or services beyond the capabilities of the support staff to handle.

8. Ensures effective business operations and manages funds by preparing the annual budget, monitoring expenditures, and submitting required fiscal reports.

9. Coordinates the Plaster Student Union Dedication Plaza project.

10. Serves as the contractual liaison for all Plaster Student Union food and retail operations.

11. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

13. Contributes to the overall success of the Division of Student Affairs by performing all other duties as assigned by the Vice President for Student Affairs.


The Director, Plaster Student Union is supervised by the Associate Vice President for Student Affairs/Dean of Students and supervises staff in Plaster Student Union (PSU Administration, Student Engagement, and Event and Meeting Services).




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 5 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 5 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.