TITLE Public Safety Officer
CLASSIFICATION NUMBER 5425
IMMEDIATE SUPERVISOR Patrol Sergeant
MAJOR ADMINISTRATOR Patrol Lieutenant
The Public Safety Officer performs safety, loss prevention, parking and traffic control duties within an assigned area of the University campus, conducts regular vehicular, bike, and foot patrols and responds to emergency situations as appropriate. The Public Safety Officer enforces University parking and traffic regulations, provides directions and information, and renders assistance (including CPR/AED and first aid) to students, faculty, staff and visitors to campus. The Public Safety Officer is instrumental in crime and theft prevention/reduction through active community policing efforts which include, but are not limited to making building visits, delivering safety and security lectures as required, and having positive interaction with the general student, faculty, and staff population.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required.
Experience: With a high school diploma, at least two years of work experience is required; experience in positions involving customer service, safety and security operations, parking and traffic control, fire prevention or related fields, such as hotel security, airport gate security, department store security, private security firm, parking garage attendants, or military police experience (copy of DD214 required) is preferred. With an Associate’s degree in Criminology or Criminal Justice, one year of experience as described above is required; with a Bachelor’s degree in Criminology or Criminal Justice, no experience is required.
Skills: Effective verbal and written communication skills are required. Excellent interpersonal skills are required. The ability to work without constant supervision and within a framework of specific guidelines is required. Knowledge of methods and procedures related to public safety activities, including patrol, crime prevention, criminal investigation, and traffic control is required. The ability to react quickly and appropriately to emergencies and threatening situations, make accurate observations and remember details of situations and individuals, and correctly interpret and apply policies, laws, rules, ordinances, and regulations to individual circumstances is required. The ability to learn to operate the full range of department emergency vehicles, develop knowledge of campus buildings and geography, and work effectively as a team member and individual is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Certification and Licenses: Current certification for First Aid, Adult and Child Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillators (AED) is required throughout the appointment. Proficiency will be demonstrated annually. A valid Missouri operator’s or chauffeur’s license is required.
Training: All newly hired Public Safety Officers will successfully complete a Public Safety Officer training academy prior to being assigned to a shift. After completion of one year of employment, Public Safety Officers are eligible to request training to conduct bike patrol; successful completion of the MSU Safety and Transportation cyclist course will be required for assignment to bike patrol.
Effort: The nature of this position requires extended periods of standing, the ability to move quickly throughout campus on foot and by bike, including climbing stairs in all University buildings. The ability to lift and carry equipment weighing up to 50 pounds is required. This position occasionally works in confined spaces and at heights. Work is performed primarily out-of-doors, in varied weather conditions. Bicycle patrol occurs on all three shifts.
Other: The scope of the position may require night time, holiday, and/or weekend work; this position is designated as essential and is required to report to work as scheduled when University offices are closed due to severe weather. Positions associated with this position classification may be located in facilities requiring the position to be designated ‘sensitive’ as defined by University policy. Positions associated with this position classification may include job duties, responsibilities, or activities that are subject to export control regulations. A valid Missouri driver’s license is required. Overtime may be required to meet the staffing needs of the department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Maintains a safe and secure campus environment for students, faculty, staff and visitors as well as University buildings, facilities, and grounds by regularly patrolling assigned areas utilizing various methods, including on a bicycle or on foot or in a patrol car, observing for unauthorized personnel or activities, enforcing University rules, regulations and policies, and reporting violations to the appropriate authority, checking doors and locks for proper operation, securing and locking buildings and windows as directed, rendering assistance, and responding to emergency situations as appropriate.
2. Reduces the potential for injury, loss of life, property theft, and/or destruction of property by conducting visual surveys while conducting area checks and patrols potentially dangerous or unsafe areas, buildings, and conditions, (e.g., inoperative lighting, unlocked doors, insecure stairway railing, etc.), routinely inspecting fire extinguishers, identifying hazardous materials, and making on-the-spot corrections if possible or reporting the conditions to an appropriate authority for correction.
3. Enforces University parking and traffic regulations by being knowledgeable of the parking and traffic regulations, advising faculty, students, staff, and visitors about the parking rules and regulations, issuing parking tickets, arranging for improperly parked vehicles to be towed from campus and for bicycles to be secured and issued a violation notice, rendering assistance during traffic accidents, and preparing reports regarding on-campus traffic accidents.
4. Assists in responding to weather, fire, medical, and security emergencies as well as natural disasters by following procedures prescribed in the Emergency Handbook for those emergencies or as directed by the Director of Safety and Transportation.
5. Renders assistance to injured students, faculty, staff, and visitors to campus by obtaining and maintaining certification in cardiopulmonary resuscitation (CPR/AED) and first aid, performing CPR or rendering first aid to the injured person(s), determining the need for medical attention beyond the capability to provide, contacting the appropriate agency/office to facilitate emergency medical attention, and remaining with the injured person(s) until relieved by an appropriate authority.
6. Promotes an awareness of safety issues by talking to students, faculty, staff, and others, distributing informational materials regarding safety during normal patrol duties, and conducting briefings or training as scheduled by the Patrol Lieutenant.
7. Encourages a proactive approach to safety by meeting with the leaders of University organizations located in the assigned area to discuss their specific vulnerabilities to person, property, and equipment loss, assisting with the development of programs to alleviate or reduce identified vulnerabilities, monitoring the progress of the programs that have been developed, and adjusting or modifying those programs as needed to improve safety.
8. Promotes a positive image of the University by providing directions and information to students, faculty, staff, and visitors to campus regarding campus locations, facilities, and activities, and rendering such assistance as requested within capability to provide (e.g., battery jumps for dead car batteries, use of telephone, etc.).
9. Thoroughly, accurately, and professionally documents campus complaints, incidents involving possible criminal activity and other daily activities.
10. Ensures that information regarding changes to departmental procedures or policies, particularly regarding unique or special upcoming events, is provided to successive shifts by briefing the subsequent shift regarding such changes and any other information gathered during the shift which may be useful or appropriate.
11. Supports the Department of Safety and Transportation by serving as an instructor of departmental personnel during initial and in-service training as directed by the Assistant Director, Safety and functioning as a dispatcher when directed to do so by Shift Supervisor.
12. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
13. Remains competent and current through self-directed professional reading, attending
professional development courses, and attending training and/or courses required by the Director, Safety and Transportation or designee.
14. Contributes to the overall success and morale of the Department of Safety and Transportation by adhering to the Department of Safety and Transportation Policy and Procedures Manual and performing all other duties and responsibilities as assigned in a professional manner.
The Public Safety Officer is supervised by the Patrol Sergeant.
OFFICE OF HUMAN RESOURCES
REVISED DECEMBER 2017
JOB FAMILY 2
Factor 1: Educational Requirements of the Job
Level 2 - 100 Points: The job requires a high school diploma or equivalent.
Factor 2: Skill Requirements - Craft and Trade Skills
Level 3 - 550 Points: General mechanical or technical aptitude and specific knowledge and experience in a skill, craft, or trade. The ability to perform standard procedures, operations, and/or operate specific equipment, that is required through at least two years of experience and previous training is required.
Factor 3: Managerial Responsibility
Level 1 - 25 Points: No responsibility for the work of others. Limited responsibility for expenses, purchases, or inventory.
Factor 4: Guidelines
Level 2 - 50 Points: Specific guidelines and established routines exist, but some judgment in applying guidelines and deviating from standards must be exercised. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. At this level, the employee may also determine which of several alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to a supervisor.
Factor 5: Contacts
Level 5 - 350 Points: The purpose is to influence or motivate others to engage in negotiation regarding common, everyday issues. Contacts may be with students, coworkers, or the general public, may be moderately unstructured, and may involve persons who may be uncooperative or who have opposing objectives. Contacts at this level require considerable interpersonal skill, particularly in persuasion, negotiation, and conflict resolution.
Factor 6: Work Environment
Level 4 - 100 Points: The work environment involves potential high risk and/or stress due to exposure to dangerous situations, hazardous materials, and/or unusual environmental stress from working in high risk situations and/or high noise levels, poor ventilation, and/or extremes of heat or cold. Protective gear and/or special equipment is normally required.
Factor 7: Physical Demands
Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.
Factor 8: Responsibility for Facilities and Resources
Level 4 - 100 Points: At this level would be jobs in which the incumbent has the primary responsibility for the security of one or more facilities and the safety of the public within the facility. Jobs at this level might also involve total responsibility for the security and operation of expensive equipment used by others. Consequences of error would likely result in high risk of injury or death to self, other employees, or the public, and/or major damage to University assets.
Factor 9: Complexity
Level 2 - 250 Points: The work consists of tasks that involve related steps, processes, or methods. Decisions regarding what needs to be done involve choices requiring the employee to recognize the differences among a few easily recognizable situations. Decisions at this level are based on knowledge of the procedural requirements of the work coupled with the awareness of the specific functions and assignments of the department.