2154 Director of Public Affairs Support


TITLE Director of Public Affairs Support




IMMEDIATE SUPERVISOR Associate Provost for Student Development and Public Affairs



The Director of Public Affairs Support has direct supervision over planning, organizing, publicizing, and producing all public events coordinated through the Office of the Provost, such as the Public Affairs Conference, Public Affairs Convocations, and other events as assigned directed toward the community at large. The Director of Public Affairs Support facilitates community relations such as serving on and providing communication with community boards, developing and maintaining community partnerships, and involving community partners in a variety of special events. The Director of Public Affairs Support facilitates communication between the campus and public communities and the Provost. Duties include budget administration, responsibility for events and public affairs activities, and writing press releases from the Office of the Provost. The Director of Public Affairs Support has budgetary oversight responsibility for other projects under the purview of the Associate Provost for Student Development and Public Affairs, such as, the Public Affairs Grant Program, the Public Affairs Academy, Public Affairs Week, and other public affairs-related budgets as assigned by the Associate Provost for Student Development and Public Affairs. The Director of Public Affairs Support works with the Office of the Provost to assist in the coordination of public relations, special projects, and events sponsored by the Office of the Provost.


Education: A Master’s degree is required.

Experience: At least two years of experience in a higher education setting is required. At least one year of leadership experience in at least one of the following areas is required: planning and coordinating university events, community relations, conference planning, and/or public relations. Preference will be given to candidates with community relations experience in Springfield.

Skills: The ability to independently manage the details associated with multiple projects and budgets, track activities, and meet deadlines. Exceptional interpersonal communication skills are required. Exceptional oral and written communication skills are required. Must have a working knowledge of various computer software applications, including word processing and database applications. Must have strong decision-making skills, the ability to prioritize tasks, and to bring many varied tasks to completion by deadlines. Must be able to work independently, have the ability to quickly learn the administrative structure of the University and the procedures necessary to accomplish the job, and have the ability to use initiative in meeting the responsibilities of the job. Must be able to work with a variety of persons serving as event coordination chairs appointed by the Provost.

Other: Must be able to travel to and from many different locations on and off campus to make arrangements for events and attend meetings. Must be able to work evenings and weekends as needed.


1. Assures that the Public Affairs Conference, Convocations, and other Public Affairs events sponsored by the Provost are an appropriate educational experience for all participants by planning, organizing, coordinating, and facilitating all aspects of these events, preparing the master schedule of events, contracting and scheduling the speakers, coordinating with various campus offices to schedule space needs, equipment, security, food, publicity, and promotions, selecting and scheduling volunteers, and assuring that the conference runs smoothly and that all needs are met.

2. Plans, oversees, and coordinates events and associated public relations for the Office of the Provost including but not limited to the Public Affairs Conference, Provost’s Day with the University staff Ambassador’s Program, and Provost Convocations, has oversight responsibilities for Public Affairs Week, the Public Affairs Academy, and the Public Affairs Grant Program, makes presentations to local groups, and supervises the advertising of Missouri State public affairs events.

3. Exercises budgetary responsibility for the Public Affairs Conference, Public Affairs Academy, the Public Affairs Grant Program, Public Affairs Week, and other budgets as assigned by the Associate Provost for Student Development and Public Affairs.

4.Obtains funding for various initiatives and conferences by writing grant applications to support the Public Affairs Conference and other University-wide public affairs events.

5. Maintains communication between the Office of the Provost and other campus entities involved in Public Affairs activities by facilitating information exchange groups, conducting personal meetings, and forming relationships with those entities.

6. Promotes the Office of the Provost and public affairs by writing press releases for submission to the Office of University Communications.

7. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the immediate supervisor

8. Contributes to the overall success of the Office of the Provost by performing all other essential duties as assigned.


The Director of Public Affairs Support is supervised by the Associate Provost for Student Development and Public Affairs and supervises graduate assistants, student workers, and others as assigned by the Associate Provost for Student Development and Public Affairs.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.