2597 Director, Interactive Video and Off-Campus Programs


TITLE Director, Interactive Video and Off-Campus Programs




IMMEDIATE SUPERVISOR Associate Provost for Access and Outreach



The primary job duty of the Director, Interactive Video and Off-Campus Programs is to provide leadership and coordination for the development and administration of the interactive video (BearNet or ITV) and off-campus credit programs. Responsibilities include assessing the needs of off-campus students, coordinating with academic departments and colleges to provide courses in response to those needs, implementing marketing and promotion strategies to ensure participation, assisting with admission and registration support services at off-campus sites, and providing orientation and administrative support for students and faculty. The Director, Interactive Video and Off-Campus Programs facilitates the development and maintenance of distance education infrastructure and identifies funding to support upgrades, oversees ITV classroom modifications, and assures the provision of classroom support services. The Director, Interactive Video and Off-Campus Programs coordinates and schedules use of the BearNet (ITV) rooms by both University and non-University groups. The Director, Interactive Video and Off-Campus Programs manages budgeted funds and tracks and prepares financial and enrollment reports. The Interactive Video System and Off-Campus Coordinator may be required to assist with support and administration of the Off-campus Dual Credit program and the iCourse program within Missouri State Outreach.


Education: A Bachelor’s degree is required; an emphasis in education or a related field is preferred. A Master’s degree is preferred.

Experience: Two years experience in organizational management, budget management, public relations and technology-based education is required.

Skills: Excellent verbal and written communication skills, interpersonal skills, project management and organizational skill are required. Competency in the use of Microsoft Office Suite and database management is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Provides leadership for the development, expansion, and administration of the University’s Interactive Video (ITV) and off-campus credit programs.

2. Manages the growth, development, promotion, and administration of the ITV and off-campus credit programs by working with off-campus coordinators to implement marketing strategies, developing tracking mechanisms and reports to determine the economic viability of off-campus programs, ensuring cost-effective practices, monitoring enrollments in a timely manner, and making recommendations to the Associate Provost based on analysis of the data.

3. Contributes to the achievement of the University’s recruitment and retention goals by making presentations to faculty and students, recommending policy and procedural changes, assisting with orientation activities for students and instructors, coordinating with academic departments at the University, solving problems, and serving as an advisor and resource for the development of ITV and off-campus programs.

4. Oversees classroom technology resources by identifying, managing, and implementing upgrades and maintenance to distance education infrastructure, locating funding sources for these purposes, facilitating classroom modifications, providing responsive support services, effectively utilizing technology budgets, monitoring expenditures, and providing recommendations for optimum use of funds.

5. Provides event scheduling for ITV equipped rooms and schedules ITV and off-campus courses.

6. Uses Banner and other technologies to support efficient data management, budget projections, and communications.

7. Works cooperatively with Publications and Marketing staff to develop and implement effective recruitment and marketing strategies related to the ITV and off-campus program, including assistance with copywriting, preparation of publications, distribution of brochures and catalogs, etc.

8. Works collaboratively and creatively with all constituents to meet the goals of Missouri State Outreach.

9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Associate Provost for Access and Outreach.

11. Contributes to the overall success of Missouri State Outreach by performing these duties effectively in a congenial and student-focused manner and by performing all other duties as assigned.


The Director, Interactive Video and Off-Campus Programs is supervised by the Associate Provost for Access and Outreach.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 5 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.