1130 Assistant Director, Academic Advisement Center


TITLE Assistant Director, Academic Advisement Center




IMMEDIATE SUPERVISOR Director, Academic Advisement Center

MAJOR ADMINISTRATOR Associate Provost for Student Development and Public Affairs


The Assistant Director, Academic Advisement Center administers advising for individualized major and general studies students at Missouri State University. The Assistant Director, Academic Advisement Center provides marketing and outreach for these interdisciplinary majors. The Assistant Director, Academic Advisement Center assists the Director, Academic Advisement Center in program planning and administration of the Academic Advisement Center, including aspects of the campus-wide advisor training and development program and assessment of programs of the Academic Advisement Center. The Assistant Director, Academic Advisement Center carries an advising load of individualized, general studies, and exploratory majors and assists assigned students in the development of academic schedules appropriate for their stated educational goals, guides exploratory students in the selection of academic majors, and directs students to resources within the University that provide assistance in making career and academic major choices, as appropriate.


Education: A Master’s degree is required.

Experience: At least three years of academic advising experience is required, where knowledge of federal state, and higher education policies and procedures has been gained. Experience with advisor training and development programs is preferred. Teaching experience is preferred. Extensive knowledge of the University, its academic programs, requirements, and regulations is preferred. Experience with program assessment is preferred.

Skills: Excellent verbal and written communication skills, interpersonal skills (particularly in working with a diverse student population), and organizational and management skills are required. The ability to work effectively with faculty members across campus is required. A working knowledge of various computer applications and database applications is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position occasionally requires work in the evenings and on weekends.


1. Provides the essential student service of academic advisement by being knowledgeable of academic policies and procedures unique to Missouri State University that facilitate the advisement process, assists assigned students in the development of academic schedules appropriate for the stated educational goals of students, guides students in decision-making and learning how to accept responsibility for their decisions, assists students seeking academic information, assists exploratory majors, individualized majors, and general studies majors in planning academic majors, and directs students to resources within the University that provide assistance in making career and academic major choices.

2. Ensures the effectiveness of the advising process by maintaining electronic advising notes for all advisees and using information in the Banner system to advise students appropriately.

3. Works cooperatively with the Office of the Registrar in preparing individualized majors and general studies majors for graduation.

4. Helps to ensure the success of the Academic Advisement Center by assisting the Director in administration and assessment as needed.

5. Ensures continuity in the management and operation of the Academic Advisement Center by assuming the duties and responsibilities of the Director in his/her absence, when requested.

6. Assists in ensuring the success of academic advising across campus by directing assigned advisor training and development programs.

9. May assist students in developing strong academic skills by teaching or participating in appropriate courses such as GEP 101 or IDS 118.

8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development conferences, and attending training and/or courses required by the supervisor.

10. Contributes to the overall success of the Academic Advisement Center by performing all other duties and responsibilities as assigned.


The Assistant Director is supervised by the Director of the Academic Advisement Center and assists in the supervision of academic advisors, administrative staff, and student workers, particularly in the absence of the Director.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.