1944 Assistant Director of Student Engagement for Fraternity and Sorority Life


TITLE Assistant Director of Student Engagement for Fraternity and Sorority Life




IMMEDIATE SUPERVISOR Associate Director of Student Engagement

MAJOR ADMINISTRATOR Director of Student Engagement


The Assistant Director of Student Engagement for Fraternity and Sorority Life supervises and coordinates the activities of fraternity and sorority chapters at the University. The Assistant Director serves as the advisor to the Panhellenic Council (PHA), co-advises the National Pan-Hellenic Council (NPHC), Order of Omega, and other fraternity and sorority life councils and committees.


Education: A Bachelor's degree is required. A Master's degree in Educational Administration, College Student Personnel, or other related field is preferred.

Experience: At least two years of experience with social Greek letter organizations in either an advisory or leadership capacity is preferred.

Skills: Requires excellent organizational abilities; written and oral communication skills; interpersonal skills; and demonstrated problem-solving ability. Computer literacy is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position frequently requires attendance at evening and/or weekend activities, meetings, seminars, and workshops.


1. Promotes a positive profile of the fraternity and sorority community by providing overall advisement, training, and support of the recognized social fraternities and sororities on campus.

2. Assists in the development of a responsible fraternity and sorority community through advising the PHA, NPHC, Order of Omega, and other fraternity and sorority life councils and committees.

3. Assists in establishing and/or maintaining the position of the fraternity and sorority community within the collegial environment by ensuring their understanding of and compliance with all University policies, the Student Code of Rights and Responsibilities, the Fraternity and Sorority Life Governance Statement, as well as municipal, state, and federal laws.

4. Addresses fraternity and sorority judicial matters as necessary, assists the Office of Student Conduct, and communicates with the police substation.

5. Provides positive guidance and mentoring for student members of the fraternity and sorority community by assisting in the selection and orientation of faculty advisors.

6. Develops a cooperative relationship with alumni advisors and general headquarters by working with them on individual chapter matters.

7. Promotes a positive image of the University by assisting the Associate Director of Student Engagement in the planning, development, implementation, coordination, and evaluation of major University-wide special events and leadership programs, and assists with other staff-initiated programs.

8. Manages financial resources, within budget limits, in accordance with University guidelines under the guidance and supervision of the Associate Director of Student Engagement by planning, developing, and monitoring the departmental budget.

9. Assists in establishing and continuing a cooperative relationship between the fraternity and sorority community, Springfield, and University communities by facilitating the Fraternity and Sorority Life Governance Statement, serving as a liaison and communicating planned student activities to the fraternity and sorority life leadership, and encouraging their participation.

10. Ensures that the goals and objectives of Fraternity and Sorority Life and its programs are included in the annual goals and objectives for the Office of Student Engagement.

11. As a member of the Office of Student Engagement serves as a general advisor to all campus student organizations.

12. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Director of Student Engagement.

14. Supports the overall operation of the Plaster Student Union and contributes to the department’s success by performing all other duties as assigned.


The Assistant Director of Student Engagement for Fraternity and Sorority Life is supervised by the Associate Director of Student Engagement and supervises graduate assistants and assists with the supervision of student employees.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.