1955 Assistant Director, Residence Life, Housing, and Dining Services-Education and Development


TITLE Assistant Director, Residence Life, Housing, and Dining Services-Education and Development




IMMEDIATE SUPERVISOR Associate Director, Residence Life, Housing, and Dining Services

MAJOR ADMINISTRATOR Director, Residence Life, Housing, and Dining Services


The primary duties of the Assistant Director, Residence Life, Housing, and Dining Services-Education and Development are administration of the personnel functions and overall supervision of professional, graduate, and undergraduate staff within an area of residence halls; assisting in long-range and short-range planning to provide student development opportunities to meet the needs of current and future students; and ensuring appropriate advising of student groups and committees. The Assistant Director, Residence Life, Housing, and Dining Services-Education and Development provides leadership to professional staff and assists in the development of policies and procedures.


Education: A Master's degree in Educational Administration, College Student Personnel, or related field is required.

Experience: At least four years post-Master’s experience in residence life with increasing levels of responsibility and exposure to student conduct, hall administration, student development and programming, leadership development, and supervision of student employees and volunteers.

Skills: The ability to select, supervise, and evaluate professional and student personnel is required. Effective verbal and written communication skills and a demonstrated ability to produce effective, creative, and meaningful student development programs are required. The ability to motivate students in self-governing organizations is required. Demonstrated skills in problem solving, conflict resolution, effective decision making, and goal achievement are required. The ability to prepare and implement workshops and training presentations to large and small groups and the ability to utilize word processing and other applications to process data are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Experience incorporating multi-cultural and multi-perspective experiences for students that are needed to succeed in a global, broadly diverse society is preferred. Experience working in diverse environment and/or with students from diverse backgrounds is preferred.


1. Facilitates a service-oriented approach to student development by participating in the development and implementation of long-range and short-range goals designed to meet the needs of current and prospective students.

2. Facilitates a creative, appropriate, and student-oriented direction for the department by participating in the shaping, interpretation, communication, and implementation of Residence Life, Housing, and Dining Services policies and procedures.

3. Provides for the appropriate implementation of delegated tasks and student development areas through the selection, training, daily supervision, and evaluation of the Residence Hall Directors.

4. Facilitates the recruitment, selection, and training of Residence Hall Directors and Assistant Hall Directors.

5. Facilitates an effective Resident Assistant staff by monitoring the selection, supervision, evaluation, training, and in-service opportunities provided for the Resident Assistant staff.

6. Facilitates and monitors, in conjunction with the Associate Director, the other Assistant Directors, and the Area Coordinator, the development and implementation of professional development activities for Residence Hall Directors and Assistant Hall Directors.

7. Encourages responsible behavior among Residence Life, Housing, and Dining Services staff and students by establishing and communicating behavioral expectations that encourage and influence the development of responsible behavior, facilitate the development of an environment which stimulates student responsibility and accountability within the residence life community, and encourages the appreciation of diversity.

8. Ensures compliance with the evaluation processes for Residence Hall Directors, Assistant Hall Directors, and Resident Assistants.

9. Manages funds by assisting in the development of the Student and Staff Development portion of the departmental budget, including hall council budgets; developing and monitoring the budget and financial procedures for Residence Life Student Activity Fee; and monitoring individual office budgets.

10. Facilitates the implementation of living environments in the residence halls that meet the needs of the general student population including family housing and living-learning communities.

11. Actively participates in professional organizations and facilitates interaction with other institutions of higher education.

12. Facilitates the development of an environment conducive to the positive growth of individuals and groups in the residence halls by consulting, counseling, and advising students on an individual and group basis.

13. Facilitates an educational approach to student conduct concerns by providing direction and guidance to staff members who utilize the Campus Judicial Tracking System and in preparation for judicial hearings, reviewing incident reports and conducting follow-up as necessary, providing first-line disciplinary referral, ensuring consistent enforcement of all University rules and regulations in the residence halls, and by implementing procedural and policy changes as approved by the Associate Director, Residence Life, Housing, and Dining Services.

14. Facilitates and supervises all programming efforts in the residence halls including special events/themes programming (late-night programming, alcohol education, etc.) and programming that promotes the development of the personal, social, and academic skills of residents.

15. Assists with, in conjunction with the Director, the Associate Director, the other Assistant Directors, and the Area Coordinator, appropriate and timely responses to system-wide or building-specific needs, emergencies, or other situations requiring central office intervention.

16. Facilitates effective management of the residence halls by assisting with the administrative duties which include web desk operation, completion of occupancy reports, student payroll, room/hall assignments and transfers, custodial/maintenance reports, and other contractual paperwork, and coordinating all aspects of semester and vacation opening and closing of the halls.

17. Assists with facilities operations by identifying and coordinating (in conjunction with the area maintenance and custodial staffs) building repairs and maintenance/safety requirements for the area; recommending facility improvements; participating in the development of short- and long-range plans for maintaining and improving the physical facilities, furnishings, and grounds; assisting with maintenance of inventory-control records on all furnishings and equipment in the area; and coordinating maintenance repair and follow-up.

18. Participates as a member of the University community by serving on various committees and task forces as assigned.

19. Advances the concepts of student development and programming by serving as a resource and liaison to other University offices and student groups.

20. Serves as an instructor for the Resident Assistant Seminar (IDS 275).

21. Facilitates implementation of programs for the summer including efforts directed at Summer Camps and Conferences, Summer School, and SOAR.

22. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

23. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or development courses required by the Associate Director, Residence Life, Housing, and Dining Services.

24. Supports the overall operation of Residence Life, Housing, and Dining Services and contributes to the accomplishment of its mission and goals by performing other duties as assigned by the Associate Director, Residence Life, Housing, and Dining Services.


The Assistant Director, Residence Life, Housing, and Dining Services-Education and Development supervises the Residence Hall Directors and clerical staff; provides indirect supervision to Assistant Hall Directors, Graduate Assistants, Residence Hall Receptionists, Residence Hall Night Hosts, and Resident Assistants; makes recommendations which are given particular weight regarding the hiring, dismissal, advancement, promotion, and other changes of status of those supervised; and is supervised by the Associate Director, Residence Life, Housing, and Dining Services.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 4 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.