1954 Coordinator of Residence Life - Leadership Development and Programming


TITLE Coordinator of Residence Life - Leadership Development and Programming




IMMEDIATE SUPERVISOR Associate Director of Residence Life, Housing and Dining Services

MAJOR ADMINISTRATOR Director of Residence Life, Housing and Dining Services


The Coordinator of Residence Life - Leadership Development and Programming is responsible for implementing the recruiting, selection, and training of Hall Council leaders, Residence Hall Association (RHA) General Assembly members, and the RHA Executive Board, the training of Hall Council Advisors, serving as the primary advisor to RHA, maintaining all financial records for RHA, managing the Programming Resource Center (PRC), coordinating the processes to collect programming data, and presenting/creating opportunities to educate Resident Assistants and student leaders about programming activities.


Education: A Bachelor’s degree is required. A Master’s degree in College Student Personnel, Educational Administration, Counseling, or a related field is preferred.

Experience: At least one year of post-Bachelor’s experience as a RHA Advisor or Hall Council Advisor is required. Experience as a Residence Hall Director or Assistant Hall Director is preferred. Experience incorporating multi-cultural and multi-perspective experiences for students that are needed to succeed in a global, broadly diversity society is preferred. Experience working in a diverse environment and/or with students from diverse backgrounds is preferred.

Skills: The ability to effectively organize leadership development activities for Hall Council and RHA leaders is required. Demonstrated ability to advise students, counsel individuals on a one-on-one basis regarding a variety of issues, establish positive working relationships with individuals of varying backgrounds, and organize activities and information to meet specific established goals is required. Demonstrated ability to perform in a problem-solving capacity including the evaluation of crisis and emergency situations is required. The ability to design and implement educational and social programs for residence life audience is required. The ability to maintain an accurate record of programming funds is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Must be mobile to the extent that response to emergency and assistance calls is prompt and area coverage rounds can be completed in a reasonable time period. Must be able to visually inspect for cleanliness and condition of physical facility.


Leadership Responsibilities

1. Provides resources and support services for effective residence hall governance by developing and implementing recruiting, selection, and training processes for hall council representatives, hall council officers, RHA General Assembly representatives, RHA Executive Board members, National Residence Hall Honorary (NRHH) Executive Board members, and NRHH General Assembly representatives.

2. Assists in the development of residence hall leadership by developing and implementing on-going training, programs, and activities for the hall council advisors.

3. Provides support for residence hall leaders by advising and supervising students at regional, state, and national leadership conferences; serving as the advisor to the Residence Hall Association; ensuring that RHA and all hall councils are recognized student organizations in good standing with the Office of Student Engagement; maintaining an accurate record of all hall council and RHA programming funds; assisting with implementation of and attending activities provided by hall councils and RHA; consulting with the hall council advisor of each building in developing hall council structure and building programming; serving as a resource person for hall council members, hall council advisors, and RHA members; and ensuring that the RHA Constitution and hall council constitutions are current and/or updated as needed.

4. Ensures effective communication occurs interdepartmentally and between student leadership offices and residence hall student governing bodies by serving as a communication channel between RHA and/or hall councils and the administrative staff of the Department of Residence Life, Housing and Dining Services and maintaining open communication channels with the Office of Student Engagement and other student leadership offices.

5. Ensures leadership opportunities and the development of community through the active support/advisement of residence hall governments and RHA; the promotion of creative, quality programming in the hall, on individual floors, and across campus; and developing student leadership opportunities in the hall.

Programming Responsibilities

1. Assists with programming efforts in the residence halls that include special events programming; special theme programming; and programming that promotes the development of personal, social, and academic skills of residents.

2. Assists with training opportunities to explain and implement the programming model.

3. Manages the operation of the Programming Resource Center (PRC).

4. Oversees the nomination and selection process for recognizing outstanding programmatic activities.

5. Coordinates processes to collect program planning forms for recordkeeping and resource purposes and prepares reports to summarize the data on a regular basis.

6. Collaborates with personnel in other University departments to plan and implement programmatic events.

Departmental Responsibilities

1. Ensure effective intra-departmental communication by using written memoranda, making regular and timely contact with central office personnel, and actively participating in weekly staff meetings.

2. Assists with, in conjunction with the Director, Associate Director, and other Assistant Directors and Coordinators, appropriate and timely responses to system-wide or building–specific needs, emergencies, or other situations requiring central office intervention; this includes a rotational, on-call schedule.

3. Promotes professional and personal growth by participating in departmental committees and/or conferences and workshop experiences as assigned.

4. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

5. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Director.

6. Provides support and assistance to residents by responding appropriately to all crisis and emergency situations and performing necessary action and follow-up.

7. Supports the overall operation of the Department of Residence Life, Housing and Dining Services and contributes to accomplishment of its mission and goals by performing other essential duties as assigned by the Associate Director.


The Coordinator of Residence Life - Leadership Development and Programming is supervised by the Associate Director of Residence Life, Housing and Dining Services.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 3 - 270 Points: Supervision of a limited number of (a) operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a very small number of professional employees, or an equivalent combination of (a) and (b). The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is generally responsible for training, planning, and directing the work of permanent employees, and provides major input into hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.