6821 Senior Pharmacy Technician


TITLE Senior Pharmacy Technician




IMMEDIATE SUPERVISOR Pharmacist, Taylor Health and Wellness Center

MAJOR ADMINISTRATOR Director, Health and Wellness Services


The Senior Pharmacy Technician fills prescriptions which are checked by the pharmacist, accepts prescriptions by phone, contacts physicians for refills, and transfers prescriptions to/from other pharmacies.


Education: A high school diploma or equivalent is required. Completion of workshops in Pharmacy Technology and pharmacology are preferred.

Experience: Two years of experience as a Pharmacy Technician is required.

Skills: Knowledge of medical and pharmacy terminology is required. An understanding of pharmacy computer system operations (hardware, software, and operating systems) is required. Effective communication skills and the ability to work collegially with a wide variety of professionals in a fast paced health care setting is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Registration: Must be registered with the State Board of Pharmacy as a Pharmacy Technician.

Certification: Certification as a Nationally Certified Pharmacy Technician is required.

Effort: This position lifts cartons of medication and pharmacy supplies weighing up to twenty pounds on a weekly basis. This position stocks and retrieves items from shelves of varying heights and staffs a pharmacy counter for extended periods on a daily basis.


1. Assures that pharmacists have access to appropriate pharmaceuticals and supplies and customers have convenient access to over-the-counter items by replenishing shelves with orders received and determining the location and placement of stock items.

2. Assists the pharmacist on duty in filling prescriptions by selecting the item, verifying it is the correct product, counting the correct quantity, applying the label to the container and entering the patient’s insurance and personal information into the pharmacy software application.

3. Provides good customer service by coordinating with physicians to obtain refill authorizations, accepting refill requests from customers over the phone, assisting customers to obtain the necessary over-the-counter supplies, accepting new prescriptions over the phone as well as in writing, coordinating the transfer of prescriptions to and from other pharmacies, and coordinating price quotes for customers.

4. Assists with the annual inventory of prescription pharmaceuticals and over-the-counter products.

5. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

6. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Pharmacist.

7. Contributes to the overall success of the Health Center by performing all other duties and responsibilities as assigned.


The Senior Pharmacy Technician is supervised by the Coordinator, Pharmacy Services and works under the direct supervision of the pharmacist on duty.




Factor 1: Educational/Experience Requirements of the Job

Level 5 - 680 Points: A combination of education and experience equivalent to a Level 5 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.

Factor 2: Complexity and Technical Mastery

Level 4 - 370 Points: In addition to considerable skill in oral and written communication, the ability to make basic mathematical calculations, the ability to understand and follow instructions, knowledge of moderately complex or other work procedures, and the ability to work independently and coordinate a variety of activities and events, the job requires specific professional skills and/or skills in managing a wide variety of complex processes.

Factor 3: Responsibility for the Work of Others

Level 4 - 110 Points: Some supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees. Supervisory tasks may include providing input into hiring and employee evaluation processes, but the final decisions are made by other supervisors. The incumbent typically does not perform a full range of supervisory responsibilities, and supervisory duties typically involve relatively little time during the work day.

Factor 4: Guidelines

Level 3 - 220 Points: The work involves carrying out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the incumbent must select from the most appropriate of several guidelines, and make minor adjustments to methods. The incumbent uses judgment in interpreting and adapting guidelines such as University policies, regulations, precedents, and work directions for application to specific cases or problems. The incumbent makes decisions regarding most deviations from the guidelines but major deviations from guidelines are referred to the supervisor. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on assignment, incumbents use diverse but conventional methods, techniques, or approaches. Jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Contacts

Level 4 - 205 Points: The purpose of interactions is to solve recurring and structured problems, to provide specialized or technically precise information to others, and/or to plan or coordinate work efforts with other employees. Contacts involve cooperation and coordination and may involve the organization of activities of programs requiring working relationships among several parties. While contacts may require some level of persuasion, potential for conflicts and disputes are relatively minor. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public.

Factor 6: Work Impact

Level 4 - 475 Points: Work activities normally address conventional problems or situations with established methods to supply other employees with information, services, or products they use to perform their work. Work products or services facilitate the work of other employees and directly affects the ability of other employees to timely complete specific tasks or processes. Work activities may affect the quality of services provided to moderate numbers of employees, students, or the public, and the services, information, or products provided have significant effects on the welfare of the affected groups.

Factor 7: Physical Effort and Work Environment

Level 2 - 50 Points: The work may include limited but regular exposure to uncomfortable physical conditions and/or variable weather. The work may require periodic handling, carrying, or lifting of moderately heavy objects. Alternatively, the work may require standing and/or walking for long periods of time and/or the use of hands or arms in the same position for long periods of time.