7017 Coordinator of Residence Life - Student Success Initiatives


TITLE Coordinator of Residence Life - Student Success Initiatives




IMMEDIATE SUPERVISOR Assistant Director, Residence Life, Housing and Dining Services-Student Success Initiatives

MAJOR ADMINISTRATOR Director of Residence Life, Housing and Dining Services


The Coordinator of Residence Life-Student Success Initiatives shapes, collaborates, and coordinates the day-to-day functions of the living-learning communities program. The Coordinator of Residence Life-Student Success Initiatives develops and builds partnerships between all living-learning communities within the area of supervision. The Coordinator of Residence Life-Student Success Initiatives shapes the environment and experiences of residential students by providing services that foster responsible involvement in campus and community life.


Education: A Master’s degree in College Student Personnel, Educational Administration, Counseling, or a related field is required.

Experience: At least two years of post-Master’s experience as a Residence Hall Director, including programming, progressive supervisory experience, and working with an academic or learning community is required. Experience incorporating multi-cultural and multi-perspective experiences for students that are needed to succeed in a global, broadly diverse society is preferred. Experience working in a diverse environment and/or with students from diverse backgrounds is preferred.

Skills: The ability to establish positive working relationships with individuals of varying backgrounds and to organize activities and information to meet specific established goals is required. A demonstrated ability to perform in a problem-solving capacity and to work independently is required. The ability to design and implement educational and social experiences for residence life audiences is required. Effective communication skills, including interpersonal communication, presentations, and writing skills) and effective organizational skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Assists in the development and implementation of living-learning communities (LLC).

2. Assists in recruiting, engaging, and establishing strong collaborative relationships with all LLC partners by providing support to them in carrying out the mission of their communities.

3. Conducts three types of LLC meetings monthly: one-on-one check-ins with each Hall Director, campus/community partner meetings for each LLC, and LLC Team meetings that include Hall Directors, Assistant Hall Directors, and Resident Assistants for each LLC.

4. Assists in the development of Graduate Assistants by participating in the selection process and training program, planning developmental and professional growth opportunities, and providing on-going training, supervision, and evaluation.

5. Assists in planning and hosting the LLC program retreats every fall and spring semester.

6. Assists in the oversight of the LLC budget.

7. Assists with implementing comprehensive assessment of the LLC program.

8. Assists with the marketing, promotion, application, and student selection recruitment processes associated with the LLCs.

9.Serves as a point of contact for the LLCs when the Assistant Director, Residence Life, Housing and Dining Services-Student Success Initiatives is unavailable.

10. Coordinates flyers, table tents, email, social media communication, and the LLC website used to inform students of the academic support resources available to them.

11. Coordinates and provides support to LLC Welcome Events taking place during Welcome Weekend.

12. Develops, implements, and administers active and passive experiences to increase students’ success in the classroom and to support the growing diverse student populations.

13. Assists with recruitment, selection, training, supervision, evaluation, and the development of staff members working with LLCs.

14. Supports student success and provides students with a supportive and dynamic on-campus living-learning environment.

15. Attends and supports departmental and University functions and activities.

16. Encourages responsible behavior among Residence Life, Housing and Dining Services staff and students by establishing and communicating behavioral expectations that encourage and influence the development of responsible behavior, facilitates the development of an environment which stimulates student responsibility and accountability within the residence life community, and encourages the appreciation of diversity.

17. Actively participates in professional organizations and facilitates interaction with other institutions of higher education.

18. Assists with, in conjunction with the Director, Associate Director, other Assistant Directors and Coordinators, appropriate and timely responses to system-wide or building specific needs, emergencies, or other situations requiring central office intervention, including participation in a rotational, on call schedule.

19. Contributes to a work and learning environment that encourages knowledge of, respect for, and development of shills to engage with those of other cultures or backgrounds.

20. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or development courses required by the Assistant Director, Residence Life, Housing and Dining Services-Student Success Initiatives.

21. Supports the overall operation of Residence Life, Housing and Dining Services and contributes to the accomplishment of its mission and goals by performing other duties as assigned by the Assistant Director, Residence Life, Housing and Dining Services-Student Success Initiatives.


The Coordinator of Residence Life-Student Success Initiatives directly supervises Graduate Assistant(s) and indirectly supervises live-in hall staff working with LLCs in the residence halls. The Coordinator of Residence Life-Student Success Initiatives makes recommendations which are given particular weight regarding the hiring, dismissal, advancement, promotion, and other changes of status of those supervised. The Coordinator of Residence Life-Student Success Initiatives is supervised by the Assistant Director, Residence Life, Housing and Dining Services-Student Success Initiatives.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.