1540 Coordinator of Management Information Systems


TITLE Coordinator of Management Information System




IMMEDIATE SUPERVISOR Director of Computer Services

MAJOR ADMINISTRATOR Chief Information Officer


The Coordinator of Management Information Systems (MIS) is responsible for application programming activities and supervises the design, development, testing, implementation and maintenance of computer systems which support academic and administrative functions. The incumbent manages the selection, training and evaluation of the management information systems staff, coordinates the introduction of all new computer systems to campus, and assists the Director of Computer Services in the development of short- and long-range plans.


Education: A Bachelor's degree is required. A Bachelor’s degree computer-related field is preferred.

Experience: A minimum of five years of experience in systems design of major business systems is required. Demonstrated successful experience managing complex technical projects is required. A minimum of three years of supervisory experience is required. A minimum of one year of project lead experience is required. Work experience in a higher education environment is preferred.

Skills: A thorough understanding of RDBMS, SQL, web development, and technology security issues is required. Must be able to effectively manage multiple, complex information systems projects concurrently. Effective interpersonal, customer service, organizational, and team-building skills are required. Excellent verbal and written communication skills and proficiency in writing technical specification documents are required. The ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems is required. Strong technical skills and current technical knowledge are required. The ability to work effectively with a variety of constituencies possessing a wide range of technical knowledge is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The twenty-four hour scope of University operations requires this position to be available evenings, nights, and weekends to respond to calls regarding questions or problems with the University’s computing systems.


1. Ensures the hiring and continued employment of quality personnel by directly or indirectly supervising the selection, training and evaluation of the management information systems staff.

2. Provides for continued growth and improvement of the Computer Services Department by assisting in the development of short- and long-range goals for the department and by evaluating progress toward accomplishment of those goals.

3. Promotes the cohesiveness of the management information systems staff by conducting periodic staff meetings as an opportunity to share experiences, discuss issues and formulate plans.

4. Facilitates user departments obtaining new computer systems or modifications to existing systems by understanding the functions of the user department and analyzing current processing and procedures, advising them on appropriate alternatives to meet their computing needs and assisting them in the preparation of associated requests.

5. Oversees automation of academic and administrative tasks by designing computer information systems which effectively perform those tasks.

6. Ensures the success of new management information systems by coordinating the implementation of all new systems introduced on campus.

7. Effectively resolves complex programming problems by conducting a thorough analysis of the problems and employing strategies for resolution.

8. Promotes the uniformity of the programming effort by contributing to and adhering to the Computer Services departmental standards and guidelines.

9. Promotes the professional development and training of systems analysts by participating in design reviews of new computing systems.

10. Ensures the availability of computer resources by managing recovery from data loss caused by events like power outages, hardware failures, etc.

11. Coordinates the administration, maintenance, and training associated with the mainframe database management system.

12. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

13. Remains competent and current through self-directed reading of professional journals, cultivating professional contacts, attending professional conferences, and attending training and/or courses as required.

14. Contributes to the overall success of Computer Services by performing all other duties as assigned by the Director of Computer Services.


The Coordinator of Management Information Systems is supervised by the Director of Computer Services and supervises the Management Information Systems staff.




Factor 1: Educational/Experience Requirements of the Job

Level 10 - 1970 Points: A combination of education and experience equivalent to a Level 10 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.

Factor 2: Supervisory Responsibility

Level 6 - 1794 Points: Supervision of a departmental work group involving highly skilled technical or complicated work. Supervision at this level involves the direction of skilled work, specialized tasks, or work of a complicated nature. This level is typical for managers who supervise other supervisors or a large group of paraprofessional or professional permanent employees in technical and skilled areas. Supervision at this level includes a full range of supervisory responsibilities including the responsibility for staffing and performance management as well as budgeting and planning functions.

Factor 3: Skill, Complexity, and Technical Mastery

Level 7.5 - 2350 Points: Skill, complexity, and technical mastery is somewhat above the requirements for a level 2200, but somewhat below the skill, complexity, and technical mastery requirements at level 2500.

Factor 4: Budgetary Control

Level 3 - 579 Points: Jobs at this level are responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.

Factor 5: Work Environment and Physical Demands

Level 1 - 25 Points: The work environment has only everyday discomforts associated with an office or commercial vehicle. The work area is adequately lighted, heated or cooled, and ventilated. Work is largely sedentary involving mostly sitting with occasional walking, standing, bending, or carrying of small items. No special physical demands are required of the work.

Factor 6: Work Impact and Effect

Level 6 - 4500 Points: Work products or services directly impact the work of other professionals, the development and operation of programs, affect major activities across units, and/or impact the well-being of large numbers of individuals. Typically the work is complex, and while it may involve addressing conventional problems or situations with established methods, it is more likely to involve developing new processes or models involving the planning, development, and implementation of administrative programs. Work products or services are essential to the mission of the university and/or directly affect most departments, units, and programs and large numbers of individuals on a long-term or continuing basis. Improperly performed work results in courses of action that typically cannot be addressed in the short term and may require a substantial commitment of University resources to remedy in a medium to long term.