TITLE Study Away Advisor
CLASSIFICATION NUMBER 1144
IMMEDIATE SUPERVISOR Director of Study Away Programs
The Study Away Advisor advises students regarding Study Away opportunities and provides related program support with the goal of developing diverse, culturally competent students prepared to engage in today’s global society. The Study Away Advisor contributes to an inclusive environment for all students and encourages students of all identities and backgrounds to study abroad.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required. A Master’s degree is preferred.
Experience: Work experience in an education abroad office, experience in student or academic advising, a semester of work or living abroad, or a semester of Study Away experience is required. Experience with marketing and communications is required. Demonstrated experience excelling in a team-oriented environment is required.
Skills: The ability to demonstrate a thorough understanding of study abroad and exchange programs is required. A demonstrated commitment to and experience with diversity, inclusion, and equity work. Respect for individuals of other cultures is required. Excellent organizational skills and attention to detail is required. The ability to build relationships with campus partners to increase outreach to underserved populations is required. Excellent communication skills, including public speaking and computer proficiency, are required. The ability to prioritize workload and adapt to changing demands and priorities is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. The ability to speak a second language is preferred.
Other: Occasional evening and weekend work is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports Missouri State University’s Public Affairs mission to develop educated persons by facilitating academic global engagement experiences.
2. Advises students through each phase of the education abroad process.
3. Develops and maintains major advising pages through collaboration with college academic advisors to gain a thorough understanding of the degree programs and their requirements, as well as become familiar with study abroad programs that could satisfy those requirements.
4. Serves as the primary contact for affiliate program providers, reciprocal exchange partners, and external scholarship organizations.
5. Facilitates Study Away events.
6. Maintains communication with study abroad students and supervises social media content.
7. Collaborates with the Study Away director on marketing strategy.
8. Develops a Study Away alumni initiative to drive outreach, foster alumni support, and generate a culture of giving back.
9. Maintains Terra Dotta software, including portfolio management, updating process elements, launching the application cycle, and administrative functions.
10. Prepares reports, including but not limited to, annual, college, and scholarship.
11. Manages financial tasks, i.e., scholarships, exchange balances, and budget worksheets.
12. Administers the study abroad pre-approval transfer credit process, student disciplinary checks, and supervises insurance enrollment.
13. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Study Away Programs.
15. Helps to ensure the success of the Study Abroad program by performing all other duties assigned by the Director of Study Away Programs.
The Study Away Advisor is supervised by the Director of Study Away Programs and supervises graduate assistants and student workers.
OFFICE OF HUMAN RESOURCES
REVISED OCTOBER 2020
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 1 - 500 Points: Knowledge of principles, processes, methods, and procedures associated with a limited range of healthcare, technical, scientific, administrative support, communications, or social science program objectives or common problems. Knowledge permits the employee to complete routine medical and healthcare procedures, common administrative support tasks, operate basic equipment and instruments, carry out a variety of interrelated tasks and recurring assignments, assist individuals, answer common questions, and/or elicit information from a variety of sources. Professional knowledge, skill, and technical mastery at this level are typically acquired through a combination of formal education and/or training and experience beyond a high school diploma.
Factor 2: Supervisory Responsibility
Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.
Factor 3: Interactions with Others
Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.
Factor 5: Managerial Responsibility
Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.